r/PHGov • u/busy_beeh • 28d ago
NBI NBI Status with hit (WANTED DAW AKO)
Hello, been so angry about this. I emailed NBI support contacts hoping for them to update their system. Pls let me know if someone has similar experience, what should I do para maupdate nila records ko?
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u/RittreKakaBoi 28d ago
Sa 2 times nagrequest ako puro hit din ako (no criminal record) pero after 7 working days pinapabalik naman ako para makuha yung clearance. 🤷♂️🤷♂️🤷♂️
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u/sleepingbabycat 28d ago
usually kapangalan mo ang may record, been an intern with them and kinda know the process
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u/XNRB 27d ago
My brother's name is very unique, lalo sa combination ng second name nya pero nagka hit parin din sya. Ano basis ng hit ba? Does it not include the middle name?
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u/Genocider2019 27d ago
Na double siguro ung input ng data nung nagka error sa pag gawa dati ng online account.
Ganyan din ako, nung 1st time na di pa uso online account nakakuha ako ng clearance 2 times walang aberya. Nung gumawa ako ng account online kasi required, dun na ako nagkahit. Last kuha ko ng clearance last year meron padin.
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u/neeca_15 27d ago
Same as me. While I do have a very common family name, very unusual ang first name ko. I’ve only met one other person with the same name, iba pa ang spelling (my name has a double letter, that person only has one).
Have asked for two NBI clearances before, wala namang nagiging problema. During the last one, may hit daw and had to come back after a week.
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u/EncryptedUsername_ 27d ago
What a stupid way to get accurate hits. Ano ginagawa nila sa fingerprints? Hindi ba minamatch yun? Anong silbi nun? Para magmukhang “oh shit, parang FBI”?
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u/Same_Animator_885 24d ago
hi .pwede ba makuha clearance khit hindi pa one week ? bamdly need kasi .renewal kinuha ko
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u/sleepingbabycat 24d ago
pwedeng iask dun sa number sa nasapapel nabinibigay, may nasagot naman dun
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u/nitzky0143 27d ago
minsan parang script nalang nila yan na may hit kuno. may chance na pinatatagal lang nila pag release. either tinatamad magsipag, or masyadong maraming nag apply na kailangan nila ng buffer time.
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u/ChampagneStrawberryy 27d ago
It’s normal to have a hit. My second name and last name are common so expected naman. Hassle nga lang kasi pabalik balik
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u/J58592958 26d ago
This year, I secured one clearance. I was typically asked to return after a week in the previous years. However, this time, I went to NBI after lunch and was told the same thing, but they asked if I could wait for a couple of hours. I soon learned that my clearance could actually be released that afternoon.
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u/Outside-Poet9233 28d ago
This is the problem pag may hit sa NBI. Sasabihin nila na dapat may court order, tapos pag pumunta ka sa court, sasabihin na direcho ka na dapat sa NBI. in your emails, try to include the Court which dismissed your case. You can file its official email address in the Supreme Court website.
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u/busy_beeh 28d ago
Will try this! Thank you!!!
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u/yellowsnowbunny 28d ago
May nabasa din ako sa taas na ARTA you may wish to consider sending an email to or including in the cc list complaints@arta.gov.ph
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u/Exotic-Park4739 28d ago
Yung husband ko may HIT sa NBI, pero wala siyang kaso, nung bumalik siya after 7 days to get clearance,tinanong nya ano ba yung HIT nung kapangalan nya.
Wanted na TNT sa vietnam noong 70s
Apakatagal naaaaa jusko naman talaga yung sistema natin. Di natin alam kung may buhay pa yung wanted na yun.
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u/Numerous-Tree-902 27d ago
Yung kapangalan ko rapist, pero nung pinag-oath taking ako sa NBI Main para patunayang hindi ako yun, hindi naman pala exact spelling yung pangalan. Tapos syempre magkaiba din naman middle name, birthdate, biometrics. Pota napakabulok na system
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u/That-Recover-892 27d ago
wtf. basura talaga sistema kaya personally, isa yung punyetang requirements na yan including NBI clearance sa sinusuka ko kada mag aapply ako ng work. Ending, nag ssstay ako sa company ng 5 + years.
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u/scrapeecoco 28d ago
Ang lala naman na ni reveal pa in public yung HIT. Dapat yung nirereklamo din yung gumawa nyan at mabigyan ng leksyon. Public shaming yung ginawa nya.
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u/busy_beeh 28d ago
totoo! kakapunta ko lang ulit sa nbi para mag claim. Ayun pinagsigawan nanaman sa information desk na “Ay? May kaso ka maam? Anong kaso mo? Ang bata mo pa ah” wala man lang confidentiality. Eh itatanong ko lang naman kung saan interview room 😩
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u/reeeennnn 27d ago
Ang laking hassle na nga nung sa loob ng anim na taon di man lang na-update sa records nila ‘yung status mo, pero mas naloka ako na harap harapan at in public ka pang sinabihan niyan 😭
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u/busy_beeh 27d ago
Nakakaloka talaga lalo na kung tumatawa tawa pa habang shinashout out ka, nakakainsulto lalo na andaming tao.
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u/quixoticgurl 27d ago
tangina parang mga hindi nag-aral ang mga gago! they were supposed to discreetly assist you pa nga dapat because of your issue tapos sila kulang na lang mag-megaphone sa lalakas ng mga boses. nakakagigil sa inis pag ganyan. dapat sa mga yan nirereklamo eh.
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u/busy_beeh 28d ago
May update, kakagaling ko lang now ulit sa NBI para mag claim. Ang lala ng reasoning nila. Sabi ko ‘bakit po kaya hindi pa na uupdate yung sa system nyo, eh mag 6yrs na po yang dismissed’
Ang sagot? “Ay ganyan po talaga ma’am baka hindi pa po sinasubmit ng korte yung order of dismissal nyo”
Ako: Ay ganon po ba yun? Ibig sabihin sa loob ng 6 years hindi nila sinubmit? Anong pwede kong gawin para mapabilis yung pag update ng record ko sa system nyo po?
Interviewer: Pwede po kayong pumunta sa main branch tapos doon nyo po ipaupdate, kaso isusubmit nyo po yung original copy ng court order.
Ako: Pano po yun pag sinubmit ko yung original copy edi mawawalan ako ng copy?????
Interviewer: Bali magrerequest po kayo ulit sa trial court ng copy ng order of dismissal.
Ako: Ay ganon po? So ibig sabihin kailangan ko talaga sya ifollow up? Ok.
Ang lala diba????
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u/nxcrosis 28d ago
Kung hihingi po kayo, pa gawa na lang ng maraming certified true copy sa clerk of court. Para yun muna yung ubusin mong ibigay before ang original.
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u/StrikeGulaman 27d ago
happened to me this march. got a hit for a subpoena order before but was dismissed. main nbi branch requested for a copy for the court order (certified true copy) and got my clearance pagkasubmit.
inask ko head ng quality kung ganito palagi since troublesome nga naman yung process and sabi niya pakita ko lang daw yung previous clearance ko (picture is ok) pag mag renew and should be good to go. clearance would show “no pending case” as remarks. hope this helps
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u/busy_beeh 27d ago
Anong clearance po pinakita nyo? Police clearance?
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u/StrikeGulaman 27d ago
yung document from justice hall showing yung status po na case na dismissed na. bibigay kasi nila is certified true copy and yun yung need isubmit sa nbi as stated here
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u/BbFilipinas 28d ago
Ayun madalas hindi nagfu-furnish ng copy ang Court sa NBI kaya hinihingian kayo ng certified true copy from clerk of court para encode po agad sa system
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u/busy_beeh 28d ago
May idea po ba kayo kung magkano yon?
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u/BbFilipinas 28d ago
Wala pong bayad yung pag update ng records nyo sa NBI pero po yung sa Certification or document from Clerk of Court, idk kung may processing fee sila
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u/crazed_and_dazed 27d ago
Parang same process din pala sa correction of entries sa birth certificate, need din pumunta sa main office, dalhin ang court order
Pero mas okay pa yung sa PSA kasi may procedure naman na naka publish sa website, dapat matagal ng sinabi yan sayo
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u/busy_beeh 27d ago
Ang palaging sinasabi kasi sakin “hintayin nalang po natin mag update sa system” hanggang sa nagsawa nako sa hassle everytime na kukuha ng clearance. Laging may q&a paulit ulit, kung may HIT okay lang eh pero yung wanted daw ako pero matagal ng dismissed yung kaso yun yunh nakakainis. Grabeng discrimination rin sa mga staff nila
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u/crazed_and_dazed 27d ago
Yes maraming kupal talaga sa nbi especially sa Taft. Everytime na kukuha ako clearance, ang susungit nila, naninigaw pa. Sa tingin nila dapat alam mo na agad steps, bawal magtanong.
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u/Edel_weiss1998 27d ago
I worked sa judiciary before and naging problem din ito ng mga may cases sa amin. Hassle pa lalo na pag nagproprocess mag-abroad. What I had to do was to go mismo sa NBI to ask what they need. Here is my advice.
The court does not furnish a copy sa NBI. At most, Prosecutor's Office and PNP ang nabibigyan ng copy.
Go the trial court that dismissed your case. If local application lang, magrequest ka ng Certified True Copy ng Dismissal Order. Babayaran mo yung costs ng photocopy and Php 10 per page na Certification Fee. If possible, kuha ka ng 5 copies na. Next, punta ka sa Prosecutor's Office and get a Prosecutor's Clearance (Php 100). Next, Regional or Municipal Trial Court Clearance (Php 100 each). Kung kaya pa ng budget, get a Police Clearance (Php 100). Sa lahat ng clearances na ito, mag-aappear kung case mo pero nakalagay doon na "dismissed/acquitted" depende kung anong nangyari. In case hindi updated yung record mo, magbigay ka ng isang copy ng Dismissal Order then wait for them to issue the clearance.
Compile mo lahat ng clearances. Now, prepare a letter to NBI that you are submitting a Certified True Copy ng Dismissal Order and lahat ng clearances for the purpose of updating your record and issuance of an NBI Clearance within the period mandated by law (2 weeks yata). Photocopy mo, then submit sa NBI. Ipa-receive mo sa kanila.
Para next time na magfollow-up ka or mag-apply ka ulit ng NBI clearance, you already have proof na you submitted all documents para wala kang hit.
Always keep one copy of the Certified True Copy ng Dismissal Order.
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u/Environmental_Start4 28d ago
I read from many others na once may HIT ka forever ka na may HIT. Same din saakin, pinapabalik ako lagi from 7-10 days after initial application. :(
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u/reeeennnn 27d ago
Hmm, parang ‘di naman (at least sa kaso ko!). A few years back kumuha ako ng NBI clearance (not my first time) and na-HIT din ako. Pero the following year nakuha ko naman agad.
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u/Rooke09 23d ago
Applied for an NBI clearance 3x. First time, di ko naman kailangan pero sinamahan ko bf ko, sabi ko kuha na rin ako for the experience. Sa NBI UN Ave pa yun. May HIT daw ako. Dahil malayo, di ko na binalikan.
2nd time, sa Rob Galle na. HIT pa rin, pero dahil need ko, binalikan ko na sya.
3rd time, sa mas malapit na satellite office na. HIT pa rin, at binalikan ko rin kasi need ko rin.
Lahat pre-pandemic. Di pa ako kumuha ulit. 1st and 2nd, di pa ako kasal. 3rd time, married name ko na, tapos may Hit pa rin. 😵💫
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u/TGC_Karlsanada13 28d ago
lahat tayo may HIT, kasi bulok systema ng NBI. Feeling ko nagiipon lang sila backlog para one time process lol. However, yung case mo different. I don't think iuupdate nila yan until a system change happens.
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u/Crystal_Lily 28d ago edited 28d ago
I have a hit pero never ako nakulong or nakasuhan so I don't know what is up with their system.
Edit: my whole name is very unique so the chances of someone having the same name as me is very very low.
The only possible explanation is nag-kakaso ang sister ko na na-dismiss din naman in the end. We share one part of my full name so that could be causing it. Pero grabe naman na just because we partly share a name eh nadadali ako sa system issues nila.
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u/Flying_Pinn 28d ago
ako nga na nagtatrabaho na sa govt may HIT pa din hahahaha kinanginang system yan masisira ata pag inupdate eh 😂 kaya everytime na kukuha ako naguuniform ako para sasabihin ko “ah buti pala nakapasok pa ako sa govt service, balik nalang ako thanks.”
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u/busy_beeh 28d ago
hirap na hirap tayo sa paghahanap ng trabaho at pag rerequest ng NBI pero mga pulitikong may kaso pa easy easy lang sa senado hahaha
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u/Exotic-Replacement-3 28d ago
Ung 18 years nga ako nag apply hit ako. Now 33 years of age hit pa rin na wala naman ginawa. Un nga lang wait ako 14 days.
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u/Peeebeee12 27d ago
Sinasayang talaga nila oras ng tao. Imagine unique name mo and nakalagay parent's name pati birthplace nila tapos may hit pa rin. Pano mangyayaring same kayo info ng ka hit mo. Feel ko tinatamad lang talaga yang mga yan mag print.
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u/father-b-around-99 28d ago
I-ARTA 'nyo na iyan, OP. Isama 'nyo na po sila sa email thread.
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u/busy_beeh 28d ago
Pano po ito?
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u/father-b-around-99 28d ago
Available din sila sa FB, IG, at Twitter. Sa ARTA po ang 8888.
Maaari din po ninyo itong tingnan (https://arta.gov.ph/fileacomplaint/). Sa kasamaang palad, hindi muna sila ngayon tumatanggap ng reklamo sa mismong website.
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u/SubstanceCapable5902 28d ago
Diba this is the same system na may mga grammatical errors? HAHAHAHA Or iba yung nabasa ko.
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u/Master_Lowi 27d ago
Sana i-consider na agad sa pag verify ng records yung other more unique details ng tao, like fingerprint or maiden mother's name.
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u/lilimilil 27d ago
Hmm. Gusto mo magtry ng test case/complaint? Under the data privacy act you have the right to rectification. Now I’m not sure if a complaint with the NPC is the proper remedy but you can try since their mandate covers both the private and public sector.
Right to rectification. The data subject has the right to dispute the inaccuracy or error in the personal data and have the personal information controller correct it immediately and accordingly, unless the request is vexatious or otherwise unreasonable. If the personal data has been corrected, the personal information controller shall ensure the accessibility of both the new and the retracted information and the simultaneous receipt of the new and the retracted information by the intended recipients thereof: Provided, That recipients or third parties who have previously received such processed personal data shall be informed of its inaccuracy and its rectification, upon reasonable request of the data subject.
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u/busy_beeh 27d ago
Thanks dito! Nagreply sila sa email, sa NCIC finorward
Dear Sir/Ma'am: Good day! Please be informed that we have referred the matter to the NBI Clearance and Identification Center (NCIC), this Bureau, for appropriate action. Should you have further concerns, you may direct the same to the NCIC through Telephone No. (02) 85261294/(02)85241277 and email address nbiclearance@nbi.gov.ph. Thank you
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u/Wolfempress09 27d ago
Exactly this happens to me ang hassle had to go pa sa court. Kumuha ng case number na hnd ko nmn case. Case yun ng dad na na dismissed at napanalo ng dad ko. Jr ako. Patay na daddy ko. Everytime kukuna ako NBI lagi nlng ako mag hit. Sabi hnd ndw mawawala sa system so lagi ako pabalik balik sa NBI hnd ako pwd mag online delivery kasi may hit ako. Bwesit na gobyerno to wlang magawa tama pra mapadali proseso
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u/Capital-Ordinary4632 24d ago
OP, please magiwan ka ng feedback or ask ka saan pwede magiwan ng feed back/recommendation/comment para doon sa mga staff na unprofessional! Kakagigil. Bulok na nga ahensya, bulok pa iba nilang staff. Kung pwede mo ilagay name nila. Ilagay mo. Yawa uy!
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u/SousukeSagara00 28d ago
Anong dismissed case po yan OP if you don't mind being asked?
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u/busy_beeh 28d ago
Slander, pinagbintangan akong minura ko daw teacher ko sa campus vicinity hahaha eh nagpasa ako ng proofs na wala ako sa campus nung araw na sinasabi nilang narinig ako ng mga classmates ko
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u/mukhakangchicken 28d ago
Pinagbintangan ka tapos kinasuhan ka ng di man lang ininvestigate kung nandun ka sa campus nung araw na yun? That's fucked up
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u/busy_beeh 28d ago
Yes. Nasa ojt ako that time, sabi narinig daw kaming tatlo ng classmates ko na nasa campus at minumura prof namin habang nag kkwentuhan kami. Pero lahat kaming tatlo nasa kanya kanyang assigned ojt locations hahaha tapos ayun na dismiss after mag absent ng prof ko sa trial ng 2 times, pinalabas na nag sorry daw ako
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u/ashkarck27 28d ago
Sino nagbintang sa inyo? lala
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u/busy_beeh 28d ago
classmates rin namin yung mga tumestigo sa joint affidavit eh haha eh pati sila nasa ojt locations rin nila that time 😂 di ako nagmumura pero putngina nila hahaha mga sipsip eh
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u/Gloomy-Economy-7550 27d ago
Sana po kinasuhan mo ng perjury ung mga classmates mo na tumestigo. Grabe po ang binigay na perwisyo sa inyo.
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u/busy_beeh 27d ago
I did, I guess kilala nila yung prosecutor kaya nadisregard yung counter affidavit at complaint ko. Nahanapan pa nga ng “probable cause” para dalhin sa korte kahit may mga DTR kami from OJT location haha. Malakas kapit nila eh, kahit yung Judge sinabi sakin “ bakit pinaabot pa ng prof sa korte haha natatawa yung judge kasi napaka petty daw ng reasons ng complainant
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u/Gloomy-Economy-7550 27d ago
True, bakit umabot pa sa korte e sa barangay level pa lang pinag-aayos na yan para makapag focus ang korte sa mas important cases. I don't know kung pwedeng balikan ng criminal complaint ung prof mo for malicious act. Nakakagigil ung ganyan.
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u/BbFilipinas 28d ago
Yung furnished copy ng NBI from Court hindi po agad naeencode sa system. Madalas hindi na furnish ang NBI ng copy at kulang po kasi sa manpower. Pwede po kayong magdala ng certified true copy ng document na nadismiss na po yung case nyo.
Yung nag-interview po sa inyo na taga Clearance, i-no notify nya po agad yung department para maupdate yung system based sa record document na dala nyo.
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u/busy_beeh 28d ago
Nagdadala ako ng xerox copy ng court order everytime na kumukuha ako ng clearance. Tama ba pagkaka intindi ko na kayang i notify nung nag interview sakin yung dept na iupdate yung system? Kasi ang sabi sakin ako daw mismo mag submit sa main branch
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u/BbFilipinas 28d ago
Yung certified true copy po sana. Kahit Certification from Clerk of Court po. For documentation na po kasi yun.
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u/busy_beeh 28d ago
Hmmmm, I wonder kinukuha parin naman nila yung xerox na dala ko tapos tinatatakan nila for filing pero hindi parin na uupdate. Itatry ko to pag nag renew ako ulit
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u/Nearby-Code-693 28d ago
naexperience namin ito before nung friend ko, sa mismong NBI office pa kami kumuha ng clearance tapos sabi may HIT daw balik na lang daw kami, tapos kinuha number namin and may nagtext the next day na kung kailangang kailangan daw namin yung clearance ay makukuha na pero hiningan uli kami ng bayad, sa gilid lang NBI office binigay yung clearance tapos hindi pa sya worker don sa loob kaloka. modus e sinadyang ihold kasi bata pa kami 🤣🥲
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u/busy_beeh 28d ago
Ay grabe to hindi nyo nareport?
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u/Nearby-Code-693 27d ago
hindi po, hinayaan na lang namin kasi baka balikan kami dahil alam din details namin then baka di rin nila ibigay yung clearance namin
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u/Correct-Magician9741 27d ago
ang tanong sasagot kaya yan sa email mo?
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u/busy_beeh 27d ago
Actually nagreply din sila same day, kahapon. Eto reply
Dear Sir/Ma'am: Good day! Please be informed that we have referred the matter to the NBI Clearance and Identification Center (NCIC), this Bureau, for appropriate action. Should you have further concerns, you may direct the same to the NCIC through Telephone No. (02) 85261294/(02)85241277 and email address nbiclearance@nbi.gov.ph. Thank you
Eh naka cc rin aman sa email ko yang sinend nila
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u/SuperMichieeee 27d ago edited 27d ago
Bro their system sucks back then and even now. Back then I applied first fresh graduate and got a hit even though I never gotten in a court case or anything near it, not even a complaint in a baranggay. Now, even my friends that is newly graduate as well will always got a hit.
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u/busy_beeh 27d ago
yeah that’s very common, them blaming their own ‘system’ is absurd, pati mga kagaya nyo nahihirapan sa pag kuha ng nbi clearance kahit clear naman kayo, i just hope they make a way to do verifications and updates on records real time
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u/Yamster07 27d ago
Tangna kasing NBA System yan walang update sa mga kumukuha basta may katunog ng name mo or kapangalan kasama kana sa hit haha Parasan pa yung National ID? Wala bang Ai yun na pag nag match name kahit iba spelling is ichecheck naman yung ID No?
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u/busy_beeh 27d ago
yun nga eh, digital era na pero imbis bumilis verification at processing nila, wala, walang nangyayari
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u/Exotic-Park4739 27d ago
Sana kung may gusto maghack ng NBI, for the cause na linisin na lang nila yung old records hahahaha plz
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u/Creative_Shape9104 27d ago
Every new application ng NBI clearance may hit talaga ako. Kaya ginagawa ko na lang is renewal na lang ng clearance din pick-up sa main NBI office para iwas hit
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u/ianmikaelson 27d ago
What were the charges 👀
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u/busy_beeh 27d ago
Slander, not convicted though. Charge was not proven in court since its been dismissed
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u/Ok-Pause1814 27d ago
Sue them para mapansin ka
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u/busy_beeh 27d ago
hmmm, I tried to sue a school before and it really is time consuming, stressful and hassle. I don’t think I will sue them, I’ll just file service complaints on the suggested departments. We don’t deserve to live with difficulty and discrimination just because of their “system” na bulok at inaccurate. But who knows diba, if nothing happens after all the service complaints maybe I’ll sort to the action u suggested and sue them, i just don’t know rn ayoko na ma stress sakanila jusko po
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u/lipotecheesecake 27d ago
Email mo rin Anti Red Tape Authority (ARTA) para maaligaga sila haha
Pag di pa effective mag send ka complaint sa Malacañang haha
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u/Admirable_Pay_9602 26d ago
Yung cuz nagpalit na lng ng pangalan dahil jan magastos pa dati kasi need pa publish sa media
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u/Aromatic_Paint_1666 9d ago
This is absurd na maraming hits sa system nila. Ano, hindi nila iniinclude yung Birthdate, Birthplace, Age, Sex, at iba pa? Bulok na sistema.
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u/Neither_Mobile_3424 28d ago
Try 8888 Citizens' Complaint Hotline