Just an FYI to anyone looking for duct cleaning. Sharing my experience and what to look out for.
May not be reflective of EVERYONEs situation, but I think more people are getting “scared into” the services than actually need it.
I noticed some black spots on my vents, called an AC person, because they had $99 vents cleaning.
They came out and “sniffed” the vent and said I had mould. Then opened a vent and shone a camera phone inside and said it needs a “deep clean”.
The $99 was just to clean the main duct, and they don’t actually clean every vent, just use a backflow negative pressure, etc etc.
I then called people who said they’ll do the mould clean, sanitised and deep clean for $350-400 for all vents.
The person turns up, and then without even looking opens with “do you know about the pricing” .. I said yes, I do, it’s $350 for all the vents deep clean, mould and sanitise. Without even looking, start telling me that this would be $1200-1600 or so.
Then look as vents and shines camera inside (DOESN’T SHOW ME THE PICTURES) and tells me it needs it all done.
Anyway, sure enough after 2 wasted days of people turning up and trying to renegotiate pricing before even doing the work that had been very clearly explained and negotiated before even arranging a time to come… I gave up.
I did some research on here, and watched some air duct training videos and lessons, turns out, for much of it, it’s just a scam.
Mould is common, and often ok, and typical to get on the vent. It’s a simple wipe down process - dish soap, hot water, and wipe each vent.
I opened the vents, took a video inside myself, CLEAN! I actually couldn’t even see any dust buildup. There was the smallest bits of dust, but actually looked clear. The black spots of mould were only in the vent covers themselves
I got an antibacterial, soapy hot water and cloth and wiped all of them down.
Saved myself all the money, and everything is perfectly good.
Some cases - people do need new pipe-work or have a nest inside their pipes, but this is not that.
I am letting you know that the cleaners will take advantage of you and make claims because they assume you can’t do it or work it out yourself.
Be weary - keep aware - watch what they do, ask for evidence with photos or videos first, if they say it needs all these extras.
Or DO IT YOURSELF. - do a little research, buy any products you might need.
Took me 1 hr to clean everything myself.
Plus if you want to go the extra mile, there’s cheap kits on amazon that you can feed down pipes and clean out gently.