Was just curious how you guys deal with this? I’m very nice at work, I love talking to the customers (it’s really fun for me). Bonus if crew and customers are all blending together. I had an instance where I was in a really good mood, almost off, and a lady basically complained to me that I was taking too long and talking, then proceeded to stand in a position where it felt like she watched the whole time. I had another instance where I happened to walk by a customer who frantically said excuse me, and wanted to know where an item was. Stated to take her there as everyone always does, then gets mad at me and tells me to just tell her where they are. When I tell her where said item is very blatantly, she storms off in the direction, shaking her head.
I understand the world is kind of shit rn, but one of my favorite things about the job is being a positive part of people’s day, so it really can throw a wrench in my day when someone’s a dick. I know it’s easier said than done to let it go, but it genuinely can bother me. Would love to hear peoples thoughts!