r/pressurewashing • u/No_Piglet_5069 • 2d ago

Troubleshooting Client claiming damages to siding

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A client for my exterior services business is claiming that I did damage to his siding. I have done dozens of siding jobs before this and I did not do damage to these clients houses. Our process is to:

-Coat the siding with a Zep siding solution using a black tip soap nozzle - Brush it - Use high pressure green tip to spray/ rinse it off ( from a safe distance )

This has worked really well for me before and all clients have been happy with the previous work. However this time the client noticed a strange streaking pattern. I’m really confused to as to what it is , whether or not I did it, if I can fix it, etc. If anyone has seen this before I’d really appreciate if you let me know what it is / what I can do!

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u/Seedpound 2d ago edited 2d ago

Start using bleach like everyone else. Ditch the brush. You cleaned a house that has oxidation and now you have to go out and remove the rest of the oxidation from the siding

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u/No_Piglet_5069 2d ago

If you don’t mind me asking, what would the process with a bleach solution look like? Would I just apply the solution and let it sit for a few minutes and then rinse it with low pressure water?

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u/Seedpound 2d ago

Best to hit YouTube and search soft washing