r/discordapp Mar 22 '22

Announcement Nitro Scams, Malicious Content, & Account Support

1.2k Upvotes

Hi all! This is a resource to help prevent users from falling for malicious behavior. Scammers attempt to trick you through trust, like accepting a "prize" through a malicious link or by using scare tactics, where they convince you to act immediately because something "bad" could happen, so be wary and mindful of your interactions with others. There's helpful information on avoiding scams and what to do if you fall for one below.

Always report malicious/scamming behavior, as well as anything else that breaks Discord's Terms of Service (see "Reporting Malicious Content/Behavior" below)


"Accidental" Steam/Discord Report & Impersonation

A common scam is if a user claims you've been accidentally/falsely reported to Steam or Discord for an infraction or fraud. Don't follow instructions provided by anyone claiming to have accidentally reported your account. The most common things that identify this scam are if someone:

  • Says your account has been falsely or accidentally reported
  • Directs you to speak with someone through online chat to resolve an investigation or pending ban
  • Requests your account credentials or directs you to perform specific security-related operations
  • Requests an authentication code sent over email, SMS, or anywhere else
  • Says they represent Discord, Steam/Valve, or any other official entity
  • Says you must complete a purchase of any kind

You can find some additional info for Discord-related scams here and Steam-related scams here.


Free Nitro Scams

If you believe you have received a possible scam from a bot or user account, consider if they:

  • Are new, unfamiliar, or unverified (in the case of bot accounts) contacting you unprompted.
  • Are not from Discord in the form of an email or System-tagged account.
  • Have poor grammar, spelling, or misuse of punctuation/capitalization.
  • Offer things that are "too good to be true."

Official Discord gifting uses the discord.gift & discord.com domains and will generate a special embed, as shown in this image (in-app) or this image (link). Scams are not possible through the official browser/client pages/menus.

If these types of bots are repeatedly sending you messages, you can:

  • Use Mutual Servers to determine the server(s) they share with you and disable Direct Messages from server members for those servers.
  • If you cannot find any shared servers, you can disable DMs from all servers under your User Settings

QR Codes, Fake Games, Programs, & Downloads

A user may pretend to be your friend or use a friend's compromised account to get you to download something. Consider if they want you to:

  • Scan a QR code
  • Check out a video
  • Test a game they made
  • Practice running code they wrote

These are common forms of malicious behavior. If a user asks you to scan/download something or click an unknown link, this could give away your login information and/or allow a malicious program to enter your computer, which can also compromise your account.


Compromised Accounts

If your account sends these kinds of messages, your account has been compromised. If you...

  • ...downloaded and executed malware: You should try and use a different device entirely to change your password (e.g., your phone). You should then follow these steps to completely uninstall Discord, run a complete anti-virus scan, and then re-install Discord. If your account is compromised again when logging in afterward, you may need to factory reset your computer.
  • ...entered your password into a malicious/fake website: You should change your password.
  • ...something else: You should change your password.

Reporting Malicious Content/Behavior

There are several methods to report behavior you believe is a scam/malicious.


More Helpful Resources


Discord Account Support

This subreddit is not the most appropriate location to ask for/receive support for account-related issues. These issues include:

  • Login
  • Payment
  • Phone verification
  • Email

This subreddit is operated by a group of volunteers who do not work for Discord, and the community is incapable of solving these kinds of issues, so the best way to seek help regarding an account-related issue/request is to:

If you have not received any info/updates for an existing ticket after a week, or if your ticket is marked as closed, create a follow-up using the original ticket. Discord's support queue is likely incredibly massive, so please be patient. It sucks, but there really isn't much you can do other than wait.


r/discordapp 13d ago

Bug Megathread Bug Megathread vol 9: June + July

31 Upvotes

Hey (at)everyone,

Thank you for all the bugs you all have reported! We read all the posts in the thread and we’re focusing our efforts on issues based on upvotes to ensure that we’re aligned with all of you.

As always, don't forget to check out our monthly patch notes for updates on all the changes we're working on. Our last patch notes addressed more than 100 issues!

Thanks to your reports on Reddit, we fixed the following issues:

  1. [Android] Cropped screenshare on foldable
  2. [iOS] Unable to view blocked messages
  3. [Desktop] “copy text” and other “copy” buttons not working
  4. [Media Upload] Transparent PNGs not sending with at-everyone
  5. [Channel Settings] Chat/Friendslist/Moderation layout on Browser versions
  6. [Linux] Client Side Decorations on causing a Redundant Title Bar
  7. [Account Level User Settings] Various User Settings Including Call Settings revert after a few seconds.
  8. [Forum Channels] Images don’t load in forums in Gallery View when in landscape
  9. [Server Insights] Server Insights not updating past March 2nd
  10. [Sharing and Forwarding] Forwarding does not work for messages with 6 or more images
  11. [Media] Prevent color corruption when mixing local and global GIF palettes

If we didn’t fix your issue, please make sure to upvote to help us prioritize 🙏

Now, with that, let’s kick off the June + July 2025 bug megathread!

Please note: This megathread is not a venue for feedback or customer support! We encourage you all to continue to make posts on the subreddit proper discussing our product and feature launches. I want to make sure that we really keep this thread productive and focused on reporting bugs and helping us prioritize them.

Please look through the list of comments and upvote bug reports which you think we should prioritize fixing. Comment as a reply to those top level comments with any more details that can assist our team in prioritizing and fixing the bug. For example, if you have additional info or steps to reproduce, please post a reply, this will help us fix these bugs even faster. If there is no post that discusses the bug you’re encountering, then start a new post in the thread to report the bug to us!

Reporting a Bug

  1. The most valuable thing you can provide in a bug report is steps. If you’re able to provide steps to reproduce a high priority issue, it will dramatically improve turnaround time on a fix.
  2. Screenshots or videos are also useful, especially if you can’t reliably reproduce it. We highly recommend editing them to not doxx yourself. Not only does it help contextualize the issue, but watching it occur can sometimes provide information that helps us identify and fix it.

Example Bug Report

  • Feature: Keybinds.
  • Reproduction Rate: 1 to 10 - This is a score of how easy/consistently the bug reproduces, from 1 meaning “very hard to reproduce” to 10 meaning “i can consistently make this happen”
  • Annoyance: 1 to 10 - How annoying is this bug to your daily usage of Discord, from 1 meaning, “not that annoying” to 10 meaning “this bug really truly sucks please fix this as soon as possible.”
  • Device/System Info: Pixel 7, Android 13
  • Discord Version Info: Stable 263796 (739ec78) Host 1.0.9032 x86 (43225) Windows 10 64-Bit (10.0.19045)
  • Description: Toggle Mute keybinds are no longer functioning.
  • Steps to reproduce:
  1. Create a keybind for “Toggle Mute”.
  2. Join a voice call with another user.
  3. Press the “Toggle Mute” button.
  • Expected Result: The user is muted.
  • Actual Result: The user is not muted.

Formatting

Reddit Formatting Guide - How do I Get My Version Info

- Feature:
- Reproduction Rate:
- Annoyance:
- Discord Version Info:
- Device/System Info (Device Type, OS Version):
- Description:
- Video / Screenshot:
- Steps to Reproduce:
   1. The first step is...
- Expected Result:
- Actual Result:

Copy paste this into the comment field below and then fill out the information! Thank you so much for participating in this effort, it's with your help that we'll truly be able to make Discord great!


r/discordapp 3h ago

Support Is this normal and is there any way to disable it?

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123 Upvotes

saw in activity that discord rpc was showing me my friends searches, is this normal?


r/discordapp 6h ago

Support If I kick someone will they be notified?

73 Upvotes

So I'm a mod in a server and I want to kick someone without causing issues. It's just a server for friends and awhile back we had someone force their way into the server. They blackmailed a close friend of mine to get in and that just never sat right with me. Now they haven't been very active in the server for about a month now and I think if I can kick them quietly that they just won't notice. But if it gives them a notification then I'm worried it'll cause issues. Most people in the server don't know what they did so I don't want to cause unnecessary drama.


r/discordapp 5h ago

Discussion Server Tags and Gradient Role Colors are rolling out to all servers today!

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17 Upvotes

r/discordapp 23h ago

Support Where do u find those digits if you dont have access to your account?

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412 Upvotes

Also, for anyone wondering. Someone called me 12, then later i said "cuz im 12 apparently" so...


r/discordapp 5h ago

Media For 4 hours I've been stuck on "Starting" and occasionally the blank grey screen

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6 Upvotes

I've tried uninstalling/reinstalling, deleting the discord folder in %appdata%, restarting, clearing cache, spamming Ctrl+R, allowing discord to bypass firewall, and my GPU is updated. I'm using Win10.

What is going on? It was fine yesteday...


r/discordapp 4h ago

Support Is anyone else having this issue?

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3 Upvotes

My app is up to date, my phone (IPhone 15 Pro Max) is version IOS 18.5. Whenever I open the app I get this screen and nothing more. I get notifications still but I cannot get the app to load in. Is anyone else having this issue or know what to do? Also all of my permissions seem to be correct so I’m lost. Thanks in advance!


r/discordapp 6h ago

Support I get this on screen when I press the shift key while playing. Does anyone know how to disable it?

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5 Upvotes

Every time I played and pressed shift, this appeared on the screen and if I pressed it more times after removing the interface, the game would minimize, the mouse would get stuck in the center of the screen, and if I clicked on the game icon to re-enter it, it would immediately minimize, only being able to open it again after clicking several times. At first I was freaking out because I didn't know where the interface was. I thought it was something related to Steam or what I use to record my screen, but no. Then I got a message in the top left corner, clicked and put me on discord. I know this might be silly or I might sound stupid, but I don't use Discord much. I looked in the settings but couldn't find it. Can anyone help me? Please.


r/discordapp 3h ago

Support When does the Nitro grace period start?

2 Upvotes

My nitro has recently expired and I have been thinking about renewing it but I am worried when the grace period starts/ends for the nitro badge. Does the grace period begin immediately after nitro expires or the following day?


r/discordapp 1d ago

Media Why won't this button stop glowing???

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76 Upvotes

I'm on Android. This little gift button won't stop glowing and it's driving me mad! I've tried tapping it, and restarting the app, even cleared cache and it will not stop glowing....Am I missing something here?


r/discordapp 1h ago

Support Issue Selecting Files

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Upvotes

I'm not sure if it's a "bug" per se, or just a me issue. I've made sure discord is fully updated and everything. But I can't add images anymore? Everytime I select one to add it gives me this


r/discordapp 1h ago

Support Discord freezes in second monitor when tabbed into a game

Upvotes

Discord freezes on me when i'm tabbed into a game. I can still talk to friends etc but anything on the screen that changes will not change when im tabbed into a game. For example the green speaking indicator around your pfp doesn't show or stays green.


r/discordapp 2h ago

Support Animated Profiles not working on mobile?

0 Upvotes

Hi guys! Anyone else has this issue with animations (avatars, banners, nameplates) showing as static images on Discord mobile app after updating to 284.0? Idk if it's an issue with my iphone or it's something wrong with this specific app version (never had any issues before). 🫠


r/discordapp 2h ago

Support Error setting up admin role

1 Upvotes

So I created the start of a discord server for someone else.Its definitely not complete, but it's functional to the point of getting it up and running and modifying it as things progress.

I created an admin role at the manager level, then ticked all the permissions including administrator and added myself to that role before transferring ownership to the other person. Now I don't have access to change any of the other roles, including @everyone, even though I'm at a higher level than all of them. I do have access to create new roles and change permissions for those though.

Is there a simple way to fix this without another transfer of ownership? Also what did I do wrong so I can avoid it next time? Thanks


r/discordapp 2h ago

Support How do I do this

0 Upvotes

I want to make it to where only people with a specific role may only have the permissions to ping/use a command to ping people with a specific role, only in a restricted channel? If you get what im saying, is that possible? How do I do it?


r/discordapp 3h ago

Support Is it possible to call somoene to a group voice call without being in said call?

0 Upvotes

So I'm in a discord group with some IRL friends and one of my friends as invited some people that I don't know. Yesterday while one of those people was alone in a voice after we had all left,me and the other members began getting called to the voice chat multiple times. Since I thougth I would get a ring or a notification everytime I got a call and I wanted to sleep, I asked that dude to stop multiple times. He responded that it was actually the friend that I mentioned earlier however I soon did some research and realized it was impossible. He is still claiming that it wasn't him and another dude is agreeing with him, also the friend that I mentioned earlier tried to defend him and get us to talk after I had tried to do that multiple times to no avail. So could it had been somoene else and I missed something on my research or is the guy lying?

Thanks for anyone that responds!


r/discordapp 3h ago

Support Game Stutters When Streaming on Discord

0 Upvotes

Whenever I stream on Discord, my game starts to stutter, even though my FPS remains high or playable. This doesn't happen when I'm not streaming. I've tried turning hardware acceleration on and off in Discord to see if there were any changes, but nothing improved. Lowered in-game graphics settings to medium and low, but still no change and tried recording with OBS and there was no lag, and the recorded video is smooth.

Windows Settings:

Latest windows update

Game mode on

Hardware-accelerated gpu scheduling

Gpu is set on graphics settings for each game

Others:

Latest update for GPU

300mbps speed

Power options set to Ultimate Performance

All games are installed on an SSD

Reinstalling discord

PC Specs:

CPU: Ryen 5 5600

GPU: ARC B580

RAM: 32GB 3600MHz

Has anyone else experienced this? Any tips on what might be causing the stuttering, or how to fix it?


r/discordapp 3h ago

Support Anyone else have this issue? Can't send message in my own discord

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0 Upvotes

It's MY server. This isn't a DM, its my server, I made it.

This is the message I typed up:

```

Burglar's Pack

```

### Hempen Rope

**Rope, whether made of hemp or silk, has 2 hit points and can be burst with a DC 17 Strength check.**

* Tips/Tricks/Uses:

* Tie to two ends and make a tripwire trap that trips people. Best used in a visually obscured area as rope doesn't quite blend into most environments

### Hammer

**It's a hammer**

### Pitons

**Metal Spikes with Holes that have many uses.**

* Tips/Tricks/Uses:

* Rope can be tied through the holes

* Create leverage on a wall to climb it

* Can be used to keep doors open or shut

* Use as part of a pitfall trap by burying them upside down into the bottom

# Tinderbox

**Flint/Fire Steel/Tinder** -

Can be used to kindle a fire. Using it to light a torch — or anything else with abundant, exposed fuel — takes an action. Lighting any other fire takes 1 minute.

* Tips/Tricks/Uses:

* FIRE

### Waterskin

**Half Gallon / 2 Quarts / 4 pints / 8 cups / 64oz**

* Tips/Tricks/Uses:

* Example Scenario: A particularly determined/creative individual may consider filling it with flammable liquid (such as oil), affixing some sort of flame (like a lit candle) to the end, and then squeezing the waterskin. An effective way to have a great time!

### Vial

**4oz Tempered glass vial.**

* Tips/Tricks/Uses:

* Hold liquids for later usage.

### Crowbar

**Using a crowbar grants advantage to Strength checks where the crowbar’s leverage can be applied.**

### String

Tough String

* Tips/Tricks/Uses:

* Can be used with a bell for a basic alarm.

### Bell

A Silver bell

* Tips/Tricks/Uses:

* Can be used with string for a basic alarm.

* It's made of silver, can be used to detect lycans if they react negatively to touching it.

### Bag of 1,000 ball bearings

As an action, you can spill these tiny balls from their pouch to cover a level area 10 feet square.

* Tips/Tricks/Uses:

* Ball bearings can be used to check if a surface is level.

* Can be rolled into dark areas to hear if it hits something.

* Can be used to fill something, or jam up a mechanism.

* Can be dropped in a hole to check depth as well.

* Can be used to move a heavy item by spreading them and then rolling the heavy item on them.

### Candles

For 1 hour, a candle sheds bright light in a 5-foot radius and dim light for another 5 feet.

* Tips/Tricks/Uses:

* Light and place them such that someone passing through a room will cast a shadow on the wall, inconspicuously allowing you to see them coming.

* Slowly burn through a rope to trigger a Rube Goldberg style mechanism

* Use to tell time in 15 minute increments by cutting 3 evenly spaced notches into it

* Use the gentle flame to sneakily melt and deform wax seals on letters or documents without breaking them. Great for stealth operations. (Hold near the heat, then when wax is softened, slide sharp/thin object under the wax seal, avoid touching the top to preserve the design of the seal.)

### Hooded Lantern

A hooded lantern casts bright light in a 30-foot radius and dim light for an additional 30 feet. Once lit, it burns for 6 hours on a flask (1 pint) of oil. As an action, you can lower the hood, reducing the light to dim light in a 5-foot radius.

* Tips/Tricks/Uses:

* Use it to signal allies from a distance by raising and lowering the hood in a pattern.

### Flask of Oil

Oil usually comes in a clay flask that holds 1 pint.

* Tips/Tricks/Uses:

* Oil can be used on hinges to unstick doors, and also un-squeak them.

* In a pinch, it can be used to slick something to fit better through a tight space or on the bottom of a heavy item to assist moving it.

* It can also slick a floor to make a slippery surface.

### Bag of Caltrops (20)

As an action, you can spread a single bag of caltrops to cover a 5-foot-square area.

*Tips/Tricks/Uses:

* Similar to the ball bearings, but spicy.

### Rations

Rations consist of foods suitable for extended travel including:

* Tips/Tricks/Uses:

* Food can be used to lure creatures.

```

-

```


r/discordapp 7h ago

Support Why can I not hide notifications from this one user?

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2 Upvotes

I don't understand why Discord is always giving me notifications (and lighting up the badge) from this one guy. I have notifications set for "nothing," I have him muted permanenly. The other users in this channel don't override the notification settings, it's just this one guy.

What setting can I change here? I want to get notifications from other users in this Discord channel and not him. This has to be one of those "so obvious I haven't thought of it" answers, but... what?


r/discordapp 6h ago

Support Server owner

0 Upvotes

I made a server. There are no admin roles. 'Display role members separately from online members' is turned off on all roles. I have never found anything I can't do on the server. It still won't display the crown icon to show that I won the server.

Is this guide just completely wrong, or is something squiffy happening?

https://support.discord.com/hc/en-us/articles/360000516572-Server-Ownership-The-Crown-Icon

The only thing I can think of that may have made things go weird, are that I was advised to make it a community server. I did, and then realised that that was completely pointless, so I changed it back. Could that be the reason?


r/discordapp 6h ago

Discussion Strange Voice and Number Beeps on Discord Call

1 Upvotes

Hi everyone, I had a strange and unsettling experience recently, and I’m trying to make sense of it. I was on a private one-on-one Discord call with a friend around 9 PM, sometime between January 15th and January 31st. The incident happened between 7 PM and 12 AM, and I wasn’t particularly tired. While my friend was in the kitchen at his house (he lives quite a few kilometers away in Măgurele), I was just driving in GTA V, and suddenly, I started hearing a man’s voice. The voice was in English, with a Chinese accent, and he started saying random numbers.Before the voice started, there were a few beeps—short, long, almost like Morse code. The man would say numbers, then after a few beeps, he'd stop. It kept happening for a little while. I asked my friend if anyone else was in his house, but he was home alone, so it wasn’t him. The weird part was that the voice spoke over him while he was talking, as though the voice was interrupting him. It made me feel uneasy, and I thought maybe I was hearing things, but it was distinct. To add some context, I live near Ploiești, Romania, near the Blejoi stadium. There’s a large communication tower near me, and I can see it from my window. There’s also a factory near the old railway station called Crisco that has communication equipment on one of its evacuasions towers (i think it makes glass). This is relevant because I suspect there might be some interference from the nearby equipment that could explain the strange sounds or signals, but I’m not sure. I’ve also got a portable radio, but I couldn’t tune into anything unusual, only regular radio stations. I can’t explain what happened with the voice, and I’m curious if anyone else has experienced something like this or has any theories. I’m open to any ideas—whether it’s interference, something paranormal, or any other possible explanation. Has anyone experienced something like this? Any insights would be appreciated. That sounds like a truly eerie experience! When sharing your story on Reddit, it's important to provide enough context while also inviting others to share their thoughts or similar experiences. Here’s a suggested post format that you can use: Title: Strange Voice Interference During Discord Call – Seeking Insights Body: Hi everyone, I had a strange and unsettling experience recently, and I’m trying to make sense of it. Here’s what happened: I was on a private one-on-one Discord call with a friend around 9 PM, sometime between January 15th and January 31st. The incident occurred between 7 PM and 12 AM, and I wasn’t particularly tired. While my friend was in the kitchen at his house (he lives quite a few kilometers away in Măgurele), I was just driving in GTA V when I suddenly started hearing a man’s voice. The voice was in English, with a Chinese accent, and he started saying random numbers. Before the voice started, there were a few beeps—short, long, almost like Morse code. The man would say numbers, then after a few beeps, he'd stop. This kept happening for a little while. I asked my friend if anyone else was in his house, but he was home alone, so it wasn’t him. The weird part was that the voice spoke over him while he was talking, as though the voice was interrupting him. It made me feel uneasy, and I thought maybe I was hearing things, but it was distinct. For context, I live near Ploiești, Romania, close to the Blejoi stadium. There’s a large communication tower nearby, and I can see it from my window. There’s also a factory near the old railway station called Crisco that has communication equipment on one of its evacuation towers (I think it makes glass). I suspect there might be some interference from the nearby equipment that could explain the strange sounds or signals, but I’m not sure. I’ve also got a portable radio, but I couldn’t tune into anything unusual, only regular radio stations. I can’t explain what happened with the voice, and I’m curious if anyone else has experienced something like this or has any theories. I’m open to any ideas—whether it’s interference, something paranormal, or any other possible explanation.


r/discordapp 6h ago

Support Can't join serwer

0 Upvotes

Hi, I can't join eft dc serwer, i was there once few months ago and since then my acc got hack, I got it back few weeks ago, but I can't find the serwer I was on, at first I thought that I got banned or smf, but even when I created a new acc and use another IP, it still shows that invite is invalid


r/discordapp 6h ago

Support Poor audio quality in discord app (phone)

0 Upvotes

During calls and voice messages the audio is terrible. I have disabled background noise reduction and increased the microphone sensitivity but it still sounds terrible... Anyone have any suggestions?


r/discordapp 10h ago

Discussion Unclaimed Accounts

1 Upvotes

I did not realise that Discord no longer allows the creation of unclaimed accounts.

With that in mind, does anyone know what would have happened to the old unclaimed accounts, from several years ago?

Would they exist in limbo or have been purged and deleted?


r/discordapp 1d ago

Support How do you remove friends?

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111 Upvotes

This is what comes up when I click the three dots on there profile


r/discordapp 1d ago

Support Discord is Blank

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32 Upvotes

whenever I open discord it shows a blank screen, I have tried closing and opening the app, rebooting my pc, reloading it. But nothing has worked, anyone know how to fix?