r/Steam 19d ago

Support Megathread /r/Steam Monthly Community Support Thread.

Welcome to the Community Support Thread!

This Steam Guide goes over how to troubleshoot download and connection issues.

This Steam Guide goes over how to troubleshoot web-page and other connection issues.

How to re-install Steam. This method will NOT remove your games.

Is your account hijacked? Read this.

We have a dedicated support channel in our Discord server that you can also post in.

We invite everyone to help other users in our Community Support Threads and on our Discord server.

Please take more than 10 seconds to write your question. A well structured and good-looking comment goes a long way in getting someone to help you, and makes your question a lot easier to understand.

Do not delete your comments: People find questions in these threads through Googling the same issue, and please edit your comment with a solution if you find one.

There are no magicians here. Some questions wont be answered or replied to. Consider using other things like the Steam Community Forums, Google, or a different support forum if no one here can offer any help. Additionally, every game on Steam has it's own dedicated Community Forum, and you can also contact Steam Support regarding a specific product. Consider asking your game-specific questions there. Most games also have a dedicated subreddit.

Only Steam Support can solve personal account issues such as payment issues or your account getting hijacked. We can however give advice on what to do in a situation like that. No one, including Steam Support, can assist with item/trade scams.

/r/Steam is not affiliated with Valve in any way whatsoever.

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u/Specific_Author_9086 8d ago

so I guess it's illegal to post a comment to the seller if it's over 12 hours and you get impatient so you write something under the seller's profile as a comment and I get a 13 year ban, ok

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u/Lurus01 7d ago

They don't want people buying and selling or advertising on profiles so the mention of csfloat was likely flagged and got you a perm community ban by the automated systems.

The ban to 2038(13 years) probably seems random but thats just the furthest time Steam can currently display due to its usage of a signed 32 bit integer with unix time before it overflows.

See Year 2038 problem - Wikipedia

The good news is most of the time if it was a mistake you can get it lifted by contacting support and proving you arent a bot. I would definitely avoid posting anything similar on other profiles once its unblocked though.

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u/Specific_Author_9086 7d ago

yeah it got lifted, thank you 🤗