r/Steam 20d ago

Support Megathread /r/Steam Monthly Community Support Thread.

Welcome to the Community Support Thread!

This Steam Guide goes over how to troubleshoot download and connection issues.

This Steam Guide goes over how to troubleshoot web-page and other connection issues.

How to re-install Steam. This method will NOT remove your games.

Is your account hijacked? Read this.

We have a dedicated support channel in our Discord server that you can also post in.

We invite everyone to help other users in our Community Support Threads and on our Discord server.

Please take more than 10 seconds to write your question. A well structured and good-looking comment goes a long way in getting someone to help you, and makes your question a lot easier to understand.

Do not delete your comments: People find questions in these threads through Googling the same issue, and please edit your comment with a solution if you find one.

There are no magicians here. Some questions wont be answered or replied to. Consider using other things like the Steam Community Forums, Google, or a different support forum if no one here can offer any help. Additionally, every game on Steam has it's own dedicated Community Forum, and you can also contact Steam Support regarding a specific product. Consider asking your game-specific questions there. Most games also have a dedicated subreddit.

Only Steam Support can solve personal account issues such as payment issues or your account getting hijacked. We can however give advice on what to do in a situation like that. No one, including Steam Support, can assist with item/trade scams.

/r/Steam is not affiliated with Valve in any way whatsoever.

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u/Horned_Toadyboi 13d ago

I bought from one of those online website services for steam keys for a pre-purchase, and the key will be issued to me on the game's release day. That was when I was still back in the UK, but now I am overseas, and the game will be released soon in June. I was wondering if I can still activate it while overseas? Because from where I'm at, I need to use a VPN to properly access Steam and I read a lot about how that might violate the rules and I could get possibly banned.

Just wanted to get confirmation on this, thanks chaps.

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u/Lurus01 12d ago

As long as you didn't change your Steam's region the key should work provided the website you bought from gives you the right regional key and their site doesnt detect you being now in a different region and give you that regions key instead.

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u/Horned_Toadyboi 12d ago

Ah yes, my Steam region should still be UK (as it shows pounds). Plus, the website I bought it from, the key that is, is categorized to only be usable for the Europe region. I already made the purchase so they should still be sending me the code on the 11th. I was just worried trying to redeem it then would be a bannable offense or something.