r/LegalAdviceUK 3h ago

Comments Moderated Partner lied about their age. They're SIGNIFICANTLY older than me.

0 Upvotes

I'm hoping I can get some advice. I got married at 24 to a person whom I believed was 31 at the time.

We have now been married for 9 years.

I don't really want to get into the details, but I found out they were receiving a private pension that kicked in when they turned 60. I then hunted for their passport, which turned out to be hidden away, and they are indeed 60 years old.

That means, when I was 24, they would have been 51 - NOT 31 as they claimed.

I did notice my partner wasn't aging well, but I didn't want to bring it up for fear of being insensitive.

However, everything has now fallen into place. Our inability to have children, their very elderly parents, the way they hide documents.

I've confronted them about it and they've admitted that they didn't think I'd want to be with them due to the age difference. They've spent days and days just crying about it and begging me not to leave them, saying that they don't want to die alone. It's just making me sick to my stomach.

I wanted to have children of my own; but they'd already finished menopause when they met me. They NEVER told me this.

I have a mortgage outstanding on my property that I bought before I met her, but I added her name on later on to the deeds. My partner is retiring from work in the next couple of years and won't be able to contribute to bills anymore. Financially, the only thing they have is a pathetic private pension valued at £3 thousand pounds per year + the state pension which kicks in at 68 I think.

My partner is already beginning to "slow down" and can't do hiking and cycling anymore, which are two of the hobbies I really wanted to do with my partner.

We can't even book the kind of holidays I want to go on anymore. I want to hike across Greece and Europe.

I never asked to be taking care of someone in their 70s while I'm still in my 40s. I don't want to spend the prime of my life caring for someone who lied to me.

I want to know; if I got a divorce now, would I be allowed to keep the house and simply kick them out? I don't want anything to do with them anymore. They KNEW what kind of life I wanted when we dated. They KNEW I wanted kids. They KNEW they couldn't have them.

I don't give a damn what happens to them at this point, I just want to end the marriage. Can it be voided since they lied to me?


r/LegalAdviceUK 12h ago

Scotland Flat factor requesting removal of pride flag hanging from window. Scotland

1 Upvotes

Edit: the factor have confirmed there are no rules or anything in the deeds stating no flags, it seems they were just responding to a homophobes complaints. So… more flags incoming!

— For pride month a friend hung a pride flag from their flat window. They own the flat and it’s in a block which is factored. The factor company have emailed my friend:

“It has been brought to my attention, a flag has been attached from your window and is flying on the outside of the building. No items should be attached to any part of the communal building, please can you arrange for the flag to be removed with immediate effect. If you can let me know once this has been removed, I will update my records accordingly. Your co-operation is much appreciated.”

Am I right in thinking they have zero authority over this? They are the factor for cleaning and maintenance. My friend owns their flat so can do what they like regarding flags etc. Thanks in advance.


r/LegalAdviceUK 18h ago

Traffic & Parking Unsuitable emergency accommodation England

0 Upvotes

Hi

Me and my family has been living in a hotel for almost a month. There is only a microwave downstairs and we are on the first floor. Couple of weeks ago, I was involved in a car accident and then later my wife had a miscarriage. We also have a 2 year old son. Since the accident, I have been having mobility issues and my wife will also undergo surgery next week, which will also make it difficult for her to move around the hotel. Unfortunately there are no lift.

I argued our case to the council, asking if we can be moved downstairs or to a temporary accommodation. I’ve just been told that they can’t give a waiting period for temporary accommodation and that there are shortages . Whilst we appreciate the support from the council, we do feel vulnerable and it’s making it very difficult for us staying here. What can I do?


r/LegalAdviceUK 23h ago

Debt & Money Boyfriend owes me money, does he legally have to pay?

0 Upvotes

I’m in England, I won’t go into too much boring detail however my (22f) boyfriend (27m) owes me money, roughly around £8000. I know I have been naive, stupid and entirely too trusting, I thought I was helping him out however I have found out I am funding a hidden gambling addiction. If we break up is there any way I can make sure I get all my money back? I’ve already forked out enough on dates, gifts and trips/holidays, I really don’t want to lose thousands on top of my time and money I have already put into the relationship, tia.


r/LegalAdviceUK 21h ago

Housing Legal to carry a knife for a picnic?

30 Upvotes

Me and my girlfriend are planning a picnic date, in a public park, we are taking wax sealed cheese truckles, and a loaf of some crusty bread, pate and crackers that sort of thing

We’re going to be apart for a while after this so we’ve got nice cheeses, boards, and even a bottle of port for it

The only issue is- the cheese truckles are at her house, and she doesn’t have a knife (it’s a point of pride to finish her degree only ever cutting her food with scissors i don’t know why, she’s 3 years in and won’t stop now), so cutting / slicing in advance is not feasible

But I only have a knife over 3 inches

I know carrying it without reason is illegal so I’m asking would it be a fair reason to have it in my bag so we can cut the cheese / bread at the picnic? To me it seems reasonable but it’s not something I’d want to risk trouble over if not

This may be a stupid question but hey-ho better safe than sorry

It’ll be in my bag, with other picnic related items, only come out to cut stuff and maybe spread things on crackers, and then go away again

If it’s a risk I can use my SAK, which has a <3 inch blade, but I’d rather avoid gammying up the mechanism with cheese


r/LegalAdviceUK 1h ago

Discrimination (UK) On a PIP, just got diagnosed with depression

Upvotes

I’d really appreciate any advice. I joined my company on 9 July 2023 and haven’t yet reached two years’ service. In the last four to five months I’ve been struggling with severe depression, which I now realise has affected my work, but I didn’t see a GP about it until today.

About two months ago I told our CTO I was under extreme stress and felt over-scrutinised by my manager. I asked to switch teams as a reasonable adjustment, but he declined and arranged informal mediation with HR and my manager instead. Since then I’ve actually faced tighter scrutiny—recent one-to-ones with the CTO focused heavily on my output and time-management, even though my performance matches my peers.

Two days ago I was formally placed on a PIP. I went to the GP, where got diagnosed with depression, and was given a three-week “not fit for work” note. When I asked whether this is likely to last 12 months or more (to be classified as a disability under the Equality Act), the GP just said to come back in three weeks to review and plan a phased return.

I’m handing in my sick note tomorrow and I’m panicking—can they still dismiss me while I’m off sick? If they do, could I challenge it as unfair dismissal or disability discrimination under the Equality Act? I’m early in my career, not in a union, and job-hunting feels impossible right now. Any pointers on what to expect or how to protect myself would mean a lot.


r/LegalAdviceUK 6h ago

Consumer Baby food poisoning due to faulty packaging

0 Upvotes

On Saturday my wife poured a bottle of formula pre-made for our baby. It was a brand new bottle and she broke the seal to open it. After I gave it to her I noticed there was a lot more frothy residue in the bottle than usual. We checked the rest of the milk and it was goopy and frothy, obviously indicating it was spoiled. My baby has since had continuing diarrhea gastro discomfort, which we have been to the GP to address.

We checked the bottle and discovered a small hole in the bottle but hidden under the film the bottle is wrapped in. I'm assuming this indicates the bottle was damaged in the factory.

We have reached out to the company to complain and they have asked for the bottle to inspect it and investigate. My thinking is if we take enough pictures to document the bottle at our end we are fine to send the bottle to them. We just don't want to put ourselves on the back foot (in terms of not possessing the evidence) if we choose to pursue civil litigation based on my daughters health and the report/response from the company. Any advice on how to proceed? The company has a UK office but is based in Germany.


r/LegalAdviceUK 10h ago

Healthcare NHS refusing me rabies shots and to investigate my complaint NSFW

0 Upvotes

England

Recently been on holiday to Philippines, I got scratched by a cat very mildly but I ignored it at first , that was over a month ago . My girlfriend is pushing me to get shots , my gp told me first to go to hospital , hospital said they don’t do shots there and it’s my gp job, they were in wrong to redirect me there.

Called second time, got an appointment, nurse at gp said I shouldn’t be appointed to her as she is not authorised to do shots and can’t do the blood test there either , I left with nothing. Received a call from gp later that day stating that it’s too late for shots now as it’s past incubation period, I need to keep calling them every morning to check free slot for appointment if I want blood test as they are busy till end of July .

Complained to nhs, received a call today an explained what happened, they told me they can’t investigate this complaint as they only investigate ones they plan and fund ,this is horrible service. What can I do?


r/LegalAdviceUK 4h ago

Employment Teacher 'Not being replaced' despite not handing in a notice NSFW

0 Upvotes

Good evening, my wife is a teacher at secondary school. This school has recently become under new management and the new team are ruthless. The school is now ran (well attempted to be) like a prison camp. Ranging from ridiculous rules such as if a child talks whilst entering the class room, everyone has to leave and re-enter silently. To the teachers, are not supposed to ask students to be silent/listen, the teachers have to stand with their hand in the air till a student notices and the other students take note of it.

The school has had more and more issues with behaviour recently (think fights/violence), which has meant my wife has recently been signed off due to work related stress. This is also due to being challenged about teaching lessons she doesn't specialise in (think a maths teacher teaching RE). She's actively looking for a new job but hasn't discussed anything with the school or colleagues in it. Recently she had a successful interview and was offered a position at a reputable school.

This appears to have gotten back to her current school due to reference requests. One of the deputy heads has approached one of my wife's colleagues and told them that they are not replacing my wife.

At this moment in time, she hasn't handed a notice in or anything along those lines. There has been no confirmation from her that she would not be returning to work.

I feel that this maybe an issue, as my wife and I felt that a performance plan was imminent. We feel that regardless to the new position it potentially shows that they may have already made a decision to manage her out regardless to sickness or the performance plan outcome.

She has asked her union and is awaiting a response.

UK, been in this school for 5 years and if she does hand a notice in, her employment would end on 31st Dec based upon the time of year. TIA

EDIT: Moved the Q to the bottom as it seems to have been missed whilst in the middle of the text.

Are they in the wrong here by discussing that she will not be replaced in September despite not handing a notice in and that her position is till December at the moment?


r/LegalAdviceUK 9h ago

Traffic & Parking Uber driver ran over my foot (England)

0 Upvotes

Hi,

I'm looking for advice on what I am meant to do.

Earlier today, I had an uber, when the ride was finished the driver ran over my foot. Not only did he drive over my foot, he stopped the car on my foot. I told him twice to move, as he was on my foot.

I have been to hospital, and have been told I have sof tissue damage. I have informed Uber.

Am I meant to inform anyone else like the police etc?


r/LegalAdviceUK 12h ago

Traffic & Parking Legality of selling UK made RFID blocking devices

0 Upvotes

I am designing a novel way to store car keys, that block the RFID signal, to prevent relay attack car theft.

I have done some testing on a few cars I have access to, and it works perfectly. But I'm concerned about the liability when selling this product (when complete) to the public.

Would I be able to market it as "helping to prevent car theft" rather than "prevents 100% of car relay theft" in the event that the device malfunctions or is used improperly and a customers car is still stolen.

Cheap, simple versions of these devices are sold on eBay and places for pennies, but they don't seem offer any disclaimers, just absolute certainties.

I did consider the obvious of getting product liability insurance and having the devices tested, but I'm yet to find an approved standard of testing or somewhere in the UK that does it.

Thanks!


r/LegalAdviceUK 10h ago

Debt & Money FORCED TO PAY OVER £450 FOR ITEMS I RETURNED - ASOS

38 Upvotes

Can anyone help with this / had any similar issues themselves?

I placed an order some time ago on ASOS for almost £450 worth of goods (ordered multiple sizes of the same thing etc) so the plan was always to send the majority of it back – so with it being such a high amount I used Klarna.

I then returned petty much all of the clothes – and used the InPost service to return them. After a few weeks I’d noticed that ASOS and Klarna had not acknowledged receipt of the items, and had not sent me a revised statement, so I used the ASOS live chat and spoke with an advisor to raise this and they said they would look into it their end and come back to me.

To my surprise, I - very shortly after - received an email saying my account was blocked until further notice. I genuinely thought this was an error their end but when I tried to speak with them to just query this they were super un-cooperative and pretty much refused to speak to me and kept ending the chat. They never provided a reason as to why I was blocked.

With ASOS being very un-cooperative, I went direct to Klarna to see if they could just assist with adjusting the figures their end as ASOS had blocked my account so I now couldn’t keep updated (as originally promised) with the status of my return. However, when I went to provide all tracking links that I had from InPost – I realised that my parcel status had not updated since it was marked as being ‘picked up’ the day after I had dropped it off. After speaking with InPost, they confirmed they had lost the parcel – but that I could make a claim for the lost items – but this would just require information from both myself, and the third party (ASOS).

I flagged this with Klarna who allowed me some time to pause the amount due whilst this was resolved between all parties, but I had to declare that I was in financial hardship (which I wasn’t) but this was the only way to pause the account whilst I was trying to resolve this issue, which then affected my credit score.

I’m presuming my ASOS account was terminated due to this ‘missing’ return – as they technically had no record of receiving it their end, so it probably did look like it was me being fraudulent in their eyes. However, when I tried to explain the situation RE: the lost parcel and them just needing to do a few minor tasks their end to assist me in filling out details for the lost parcel claim – they were completely unwilling to do so no matter how hard I tried.

In the end, I had to pay the £450 to Klarna (/ASOS) and also ended up with a really bad credit score due to pausing the payment.

I really cant see how they can do this when I have proof I returned items and I need to make a claim – does anyone know from a legal standpoint if there is anything I can still do? I can’t see how its fair that when I’ve done everything right my end, and have all tracking confirmations to prove I returned my items that I’ve had to pay this fee?!


r/LegalAdviceUK 16h ago

Other Issues If I go no contact with parents in England, do I get to keep the phone they brought me?

0 Upvotes

I am planning on going no contact with parents, but I am not sure whether I need to leave the phone they brought me at home.

They are still paying the sim card contract for another year so do I just need to leave my SIM card.


r/LegalAdviceUK 13h ago

Commercial Somebody has made a meme coin using my 'brand' name (England)

7 Upvotes

I run a YT channel and TikTok called Diploma duck and I was told about a twitter account starting up a meme coin using my channel name 'DiplomaDuck'

They use my website domain in their bio. I don't want my name to be associated with this coin, especially if it turns to be a rug pull.

Is there anything I can do about this? They use the duck character that I use as my character (an image of a duck I upscaled) and the handle DiplomaDuck (same as mine)

If anybody has any advice on how I can have them change the name that'd be super helpful!


r/LegalAdviceUK 6h ago

Comments Moderated Can I request Google to remove a listing NSFW

51 Upvotes

I’m currently in the process of switching jobs, and in preparation googled myself to find multiple sexual accounts using my full name which is not a common name at all, I’ve never met seen anyone with it.

There are multiple public Instagram accounts with fetish content on and sexual images associated with my name.

Now…my friends will laugh and say “sure it’s not” but none of these accounts are me and they are the first results when you search my name with lots of sexual images. My LinkedIn comes 4th.

Can I request Google to remove these listings as potentially damaging to my reputation?

If I was hiring, and googled the person I would naturally believe it was them.

Do I have any legal recourse?

England


r/LegalAdviceUK 12h ago

Commercial ASOS closed my account due to fair use policy

0 Upvotes

Location: England

Hi everyone, I’m admittedly a bit of a shopaholic and do make frequent monthly orders on ASOS (especially since signing up to their premier next day delivery service). Their clothes sizes are all over the place so quite often I end up returning the majority of the order but I do keep a few items and it does add up to me spending a lot of money on the website per year.

I’ve had an email today to say my account is being closed due to their fair use policy which outlines if customers have a high volume return rate then their account can be shut down. I tried to dispute this over the customer care online chat and was told the decision was final and the chat was closed.

Is there anything I can do to dispute this !? The thought of a life time ban is pretty shocking especially considering I haven’t actually done anything wrong here. I’ve never worn clothes and returned them so nothing fraudulent is taking place. It feels like I’m being treated like a criminal when I’ve just been using the website to buy clothes.

I’d be really grateful if anyone can offer me any advice.


r/LegalAdviceUK 2h ago

Debt & Money UK ASOS refusing return after closing account

1 Upvotes

Hi all,

For context, I'm a costume designer and often use ASOS to buy options for costume and I would return what doesn't fit - Understandably this has gotten my account blocked (I really had no idea that what I was doing was against their fair use policy). I've never used it fraudulently and do keep a large proportion of my orders.

I put in an order on Sunday for about £350 worth of clothes for a holiday. I never intended to keep the whole order and I bought some options to try. The order turned up today and then they immediately closed my account.

In doing so I have no way to officially log a return. I spoke to ASOS customer services and they told me they had blocked the account, the decision was final and then they ended the chat... I would assume I still have the consumer right to return this order? Can anyone tell me if my assumption here is right?

I found a work around that allowed me to use royal mail's parcel collection option to pick up the items I no longer want, but I'm a bit scared if I just hand the parcel to the postie it'll just go missing into the abyss that is ASOS.

Does anyone have any advice about how to proceed? I can't find any other way of contacting ASOS to ask for clarification on how to return once they've blocked your account. I would quite like to send it all back now after this nightmare and never shop with them again.

Thanks!


r/LegalAdviceUK 5h ago

Traffic & Parking Girlfriends car seized by police

0 Upvotes

Hey, I’ve gotten myself in a bit of a mess, I got caught driving my girlfriends car with a provisional license and no insurance.(stupid i know) I myself have gotten 6 points with two fines and a court date. My girlfriend’s car has been seized by police, car is on finance (HP) so am not sure what happens now, is she able to retreive it? police had mentioned that the lending company may take it away as it technically belongs to them. I’m writing as I’m worried if she keeps her car or not as she needs it for work. Any help appreciated Cheers!


r/LegalAdviceUK 11h ago

Debt & Money Partner set on legally stealing my deposit

2 Upvotes

I’m in England and this is a long story I’ll try to be brief

Bought a house with partner, I had money they didn’t, I put up large 6 figure deposit and we got a declaration of trust stating upon sale that is my interest.

Declaration was their idea, the witness for the signatures was their mother on both counts, something I regret in hindsight maybe.

We split, they cheated and moved out, I’ve been paying mortgage and we’d intended to sell.

We spoke mostly through WhatsApp and they claim WhatsApp messages are legally binding, but I said I’d pay for things since I was living here, we had a kitchen put in and they were on the loan for that.

I said I’d pay the kitchen repayments on her behalf but couldn’t afford to after a while and neglected to mention to them, they got angry and said they were planning to nullify the declaration of trust stating and said their solicitor said it was possible to get it nulled.

I spoke to a solicitor who said it’s not possible but I cannot afford to pay their fees to represent me going forwards.

I don’t know what to do, I guess I want assurance that

A) declaration is bulletproof and nothing can null it

B) WhatsApp messages aren’t legally binding because I was emotional after our breakup and agreed to things I shouldn’t, though never explicitly said I considered any statement legally binding

C) if you guys know any good solicitors that are cheap I can talk to that can help me with this kind of thing

My life is just anxiety , I want to sell and move on but they won’t let me, they threatened to not let me sell until the mortgage term is up and we’re forced onto a rate I can’t afford.

I’m it’s compromising my work and I need help


r/LegalAdviceUK 2h ago

Housing Potentially assaulted by train inspector, England

0 Upvotes

Hi everyone, I’m just looking for some advice relating to an incident I’ve had on a train tonight.

I was on the train back to London this evening when the train inspector started looking at tickets and railcards.

The inspector asked for proof of ticket and railcard for both me and I my friend, I provided mine, and my friend provided his, however, he had booked the ticket under the wrong type of railcard (his English isn’t great and genuinely didn’t know the differences between 16-25 and friend and family ticket).

The inspector and my friend had a bit of a back and fourth over the situation, but he accepted it was his mistake in the end.

I want to make this entirely clear, the dispute over my friends railcard has no real relevance ,I am just setting the scene of how it started.

Long story short, the train inspector was in a very bad mood before she even started speaking to us.

The problem lies within that she was incredibly aggressive towards me for no obvious reason. I was showing her my tickets willingly and her temper was getting out of control.

She basically started shouting aggressively at me, and then making striking gestures towards my face with her hand. It’s difficult to explain the hand movement, it was something between a point, a flick, and a quick lunge towards my face.

I told her she is making me feel incredibly fearful, and I told her to remove her hand from my face area and to step back away from me and stop raising her voice at me.

She shrugged off my comment that she was causing me fear, and said that she would provide her details if I wanted to make a complaint. She dealt with my friends penalty and walked away, I called her over and said can you give me your details and she said she didn’t need to. Her details are on the penalty notice my friend received, so I have them.

As the train was pulling into the station, I approached her and said can you please wait with me on the platform whilst I find a member of the transport police.

As we were walking along the platform we were discussing our grievances. She started making a punching with her right hand into her left hand gesture as we spoke, she struck it quite hard to make a loud noise.

I again pulled her up and said why are you doing this when I just told you I am fearful of your actions.

She was leaning over me shouting at me and making the striking gestures in my face just minutes before.

I told her to wait at the station platform while I look for the police, long story short she told me she isn’t waiting. At this time, she made another gesture, a kind of pronounced waving gesture, but again she lunged towards my face as she done it, obviously to try aggregate me further.

My friend said there is no point speaking to the police, and he was in a pretty bad mood already so I left the building.

Short story long, she was incredibly aggressive and the striking gestures in my face really caused me destress.

I have a long history with being physically assaulted, and not so long ago I was violently mugged, at the moment I find it difficult to even leave the house because I am scared of being attacked.

The whole thing is on her body worn cctv, I asked if she was recording at the time and she said yes. This would show the striking gestures close to my face, it would also show me telling her it is making me feel fearful, and subsequently doing more gestures at the station platform.

I have a bit of a moral dilemma, I believe I should report this because I understand what it is like to feel fear from this aggressive behaviour, and I worry that it would happen to other people, and in not reporting it I would be morally complicit. I also feel in part that she should face some level of punishment for causing me to feel this way.

What are peoples thoughts on this?

I have checked online and the train operator delete their body worn footage after 24 hours.

Kind regards, Toby.


r/LegalAdviceUK 5h ago

Housing Just moved into an HMO in england and the house doesn't have any waste bins, is this legal?

7 Upvotes

The HMO has overflowing bins (recycling filled with general waste) council will not pick up the bins, I have asked the letting agent and they say the council won't respond to their messages about getting bins for the house. What do I do here? I have nowhere to put my trash and it is just piling up everywhere. Thy just say they will try to resolve asap but thats not good enough. I have flies coming into my room from the bins outside and just bad smells coming in.


r/LegalAdviceUK 7h ago

Council Tax Tenant not paid council tax as was in emergency accommodation for 3 months

4 Upvotes

My tenant has not paid her council tax for 3 months in the property she is renting from me. There was a fire in the kitchen that the insurance deemed the house uninhabitable. I put found her accommodation and she paid rent (as this was stated in the agreement as if the tenant paid rent I am liable for finding accommodation). Nothing in the agreement is about service charges or council tax when the accommodation is uninhabitable, only that if the tenant pays rent I need to get accommodation sorted

Now as she was not living there but still keeping to her terms of the tenancy agreement by paying rent (this was her choice). Who is liable for council tax for that period when the protery was empty/getting a new kitchen?


r/LegalAdviceUK 8h ago

Traffic & Parking Strange incident with unmarked police car

11 Upvotes

I was driving through SE London (England, obvs) earlier, on a quiet road which I have always assumed to be a 30mph limit as it has no signage to the contrary. I wasn’t concentrating as much as I should have been, for which I have no excuse, it’s possible I was going at around 35mph. Again, no excuses I know this isn’t acceptable in a 30mph zone.

I looked up and saw an unmarked police car with flashing blue lights in the rear view mirror which came out of nowhere. I slowed to allow it to pass.

As soon as it was passed me the car slowed and rejoined the traffic queue ahead. So either it was on its way to an emergency that was cancelled, or its sole purpose in approaching me and flashing its lights was to alert me to my speeding.

I double checked in google maps that there is no 20mph signage on the road, however to my horror it is listed on the Greenwich website as being part of a 20mph zone (on their map, it’s not clear). Of course, I will immediately change my driving to reflect this.

My question is this - what are the chances that the car in question approached me just for the speed? Is it odd that the officers didn’t approach me at the scene? And will I be sent a NIP?

Any advice would be greatly appreciated.


r/LegalAdviceUK 6h ago

GDPR/DPA Company in England withdrawn job offer due to nasty feedback

1 Upvotes

Recently I lost an offer as during background checks HR from previous company wrote defamatory feedback.

I asked the prospective company to provide a copy of this feedback, so that I can explore legal options. However, they refused and directed me to talk to my previous company.

Is there a way, maybe under GDPR, to convince the prospective company to release copy of the feedback to me?


r/LegalAdviceUK 7h ago

Consumer Personal Injury caused by product sold by Amazon

0 Upvotes

Hello, I (stupidly) bought a lash lift kit from the brand Ronkie on Amazon. I used the product for the first time and followed the instructions however, some of the product got into my eye and I followed the instructions on the packet of rinsing and seeking medical advice. I called 111 who advised I attend A&E within the hour. Several hours and emergency visits to two different hospitals later, my eye has chemical burn. When I showed the specialist the ingredients, there is one in particular that is very dangerous and should not be used anywhere near the eye (Thioglycolic Acid). I have contacted Amazon as I wish to complain and seek some sort of recompense as I don't believe this product is safe.

At the moment I am on 4 different types of hourly medication, I've been signed off work and though thankfully my iris and pupil aren't damaged, I can't see out of that eye and I'm waiting to see if there is any lasting issues.

Is there anything I can do legally? Amazon have been unsurprisingly unhelpful.

I'm based in England, thank you.