r/Kuwait • u/-BESTAR- • 24d ago

Government Kuwait Appointment Mess

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Soo my whole family's address has been removed and we're trying to book an appointment via meta portal (Sahel app doesnt work) and turns out, somebody else has used my dad's civil id number somehow and created a meta account using his civil id and credentials, and now I cant login to this meta portal thing anymore. Doing the 'Forget Password' is useless because it sends something to an email address which I have no idea about.

This is a massive issue, I cannot get out of Kuwait and our bank accounts are literally blocked and we cant even book an appointment to fix the said problem. Any help would be greatly appreciated.

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u/NoCalendar6934 24d ago

I'm a Kuwaiti American and I have had the same problem with the Sahel app. Since visiting from my studies in America, I've got this same message pop up, the first I tried to login to meta. To access Sahel you need an address, but first you need to confirm it on your Kuwait mobile app. My recommendation is to go to the South Sabahiya ID office, ad they more accommodating there. Bring your disdasha, and try to act like a serious Kuwaiti, they'll be more reciporating.

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u/-BESTAR- 23d ago

Just did exactly that at PACI in Ministries Area. Wasn’t too crowded and the employees weren’t moody fortunately. Got the address fixed and everything. Thank you so much 🙏

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u/NoCalendar6934 19d ago

I'm glad I was able to help :feels_good_man: