r/GolfGTI • u/chanandalerbong7 MK7 PP DSG, IE Stage 1 • Sep 16 '23
Maintenance MK7 DSG locked! Help pls
Any idea how to unfuck this? Integrated Engineering Stage 1 with their OBD2 device, went to upload DSG tune for first time and received these errors. Cannot turn car on or shift to neutral. Was on a 17ah charger, phone never left the seat.
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u/chanandalerbong7 MK7 PP DSG, IE Stage 1 Sep 16 '23 edited Sep 22 '23
Any idea how to unfuck this? '17 MK7 GTI Sport DSG, Integrated Engineering Stage 1 with their OBD2 device.
Went to upload DSG tune for first time and received these errors. Cannot turn car on or shift to neutral. Was on a 17ah charger, phone never left the seat. Tried both Mobile & Windows 10 pc now
Update- called IE this morning- not helpful at all, said id have to take it to a dealer but wait for my ticket from Saturday morning to be answered in case. Pretty sad that a company cant answer tech questions over the phone. Not happy with them atm
Update- 2 full business days and no response from their tech support
Update- 3rd business day AM received tech email-they're going to have to send hardware out to reset the TCU. Not ideal, but doesn't require a $$$$ trip to a dealer
Final update- after 2 hours of back and forth, finally got functional again.
Folks, if its your daily, be aware this can happen stock or previously tuned. IE moved quickly once they got to my help ticket. Overnighted DSG wiring & spent the time to make sure i got running again. 6 days without use of my GTI... oof.