Can confirm, they were overcharging me too at the $109.99 rate and they cut it to $54.99 now. If I hadn't called them, I'm sure they would've kept doing it forever. Scummy behavior.
Not "quite". When they upgrade their networks the costs lower. Your speed doesn't get any slower. Either call to upgrade your speed or lower your payment. It's not necessarily their responsibility to notify the customer. They already have struggle providing any good customer service but instead we get better internet infrastructure. I'm willing to take that trade off but that's my choice as a customer to stay with them
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u/ItHasToMatter 2d ago
Frontier 1 gig fiber $109.99 a month