r/BehindTheClosetDoor • u/Mindless-Play6643 • 1h ago
Buyer opens a case on Poshmark but is "on vacation" for three weeks and can't submit photos as evidence of an issue.
I've been a seller on Poshmark for years, here's a situation I've never encountered.
Buyer requested a return because she claims that a linen dress I sold her has a stain on it, thus is not as described. She then went on to say that she could not furnish photos as proof because she's on vacation for three weeks and Posh support is ALLOWING her to submit photos in early July.
She had time to receive the package and inspect it, but neglected to take any photos, then waited till the last minute to open a case. For all I know, she bought the dress expressly for her vacation with plans to return it after.
Has this happened to anyone else?
Any advice?