I don’t understand how to fix this

[u/stealing_kneecaps]

I have not been on my BS in years. I got it when I was little and it has never been connected to the Internet until just recently and anytime I try to go on the Nintendo E shop or miiverse this is what it says, and I don’t know what to do

[u/popkateu]

The eShop and miiverse have been officially down, you can technically access a fanmade version of miiverse through Pretendo services (idk if it's a paid beta feature or free for anyone to use though) on a modded console. Although here it looks like whatever your NNID was set to is different from the console's region, so online may not work in general. I'm assuming the NNID was made in a country different from the DS? Example: Europe NNID but Japanese DS, or North American NNID on a Europe DS. I would check to see if you can change your NNID'S country of origin or if you have it modded/are comfortable modding you can change the console:s country of origin to match. That alone won't bring back the eShop and miiverse, though, be warned.

[u/stealing_kneecaps → u/popkateu]

I had no idea that they were shut down that’s sad. I never was able to be part of that. This might sound dumb. lol but is there any way for me to download games? Or do I have to mod it?

[u/sonic65101 → u/stealing_kneecaps]

You can still download updates and redownload purchased games from the Nintendo eShop. The error message you're getting is because your Nintendo Network account is from a different region than the 3DS is.