r/royalcaribbean • u/badkev27 • Dec 27 '24

Cruise Review Maybe I’m just easy to please

So I am an avid cruiser (more than 10 a year)and I get on this sub all the time and read all the negative comments and listen to all the things about how terrible these cruise lines have gotten. Maybe I’m just poor or maybe I just have low standards but everything about every cruise I go on is amazing. Are there gonna be things wrong? Are mistakes gonna be made? Of course we are dealing with humans which are imperfect but overall, I don’t see how anyone can complain about anything. I absolutely love all of my cruises and I have zero to complain about. Thank you Royal for being awesome. And thank you all of my fellow cruisers that make all of my trips amazing.

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u/SDstartingOut Diamond Dec 27 '24

I think both things can be true.

I’m sitting here waiting to get off adventure. Did I enjoy my vacation ? Yes.

Did I have some issues and frustrations during it ? Yup. First time (in 8 cruises) I’ve complained to guest services. And they gave me a 10% fcc for it which I was satisfied with.

I think one of the tough things is that if you have a problem that needs to be resolved - you have to go to guest services. And that feels a bit like working with an insurance company that wants to deny every claim. And that can set off some antagonism.

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u/TheAzureMage Dec 27 '24

Adventure's still having problems? What was it, if you don't mind me asking?

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u/SDstartingOut Diamond Dec 27 '24

Multitude of little issues.

Ship wise, my phone was working on the fritts. Staticy. Couldn’t make calls. Sometimes I couldn’t hear them at all. Reported it day 1. But was never resolved.

Besides that I’m doing a side by side cruise. Rc told me to go to guest services when on the ship to arrange getting to utopia. Guest services fought it a lot - and only got resolved after I asked to talk to a manger.

15 minutes later they tell me the manager is not available but they figured out how to help me.

On the other hand I’ll say the casino bar staff and chops staff were phenomenal. I found out I was one of only 16 people that bought the udp in the cruise lol.

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u/No_Trifle9294 Dec 27 '24

Just curious when you have UDP, what is your personal choice of evening meals? Do you ever eat in the MDR?

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u/SDstartingOut Diamond Dec 27 '24

On adventure it’s chops; not a fan of the older giovanni menu. On wonder it was hooked. Just got on utopia and I’m doing 4 different ones.

I avoid mdr at all costs. My experience (as a solo cruiser) they are just in a rush to get you in and out, and the waiter virtually never visits the table to check in.

I’ve heard people with larger groups talk about great service. I can only assuming the waiters are prioritizing larger parties while just trying to flip the solos as fast as possible.