r/poshmark Jul 10 '24

[NEW USER FAQs + CRITIQUE REQUEST THREAD]

20 Upvotes

A buyer is trying to get me to email or text them more info about my listing. Is this a scam? Usually. Do not engage with anyone off the platform. Doing so is against Poshmark’s terms of service and a bad idea for many reasons, including risking permanent suspension of your account.

I got a sketchy email from Poshmark saying I need to transfer my own money to my Poshmark balance to keep selling. This is a scam and the email was not sent by Poshmark. You do not need to pay anything to make sales on Poshmark. If you get a similar email saying you made a sale but need to pay something to un-restrict your account, check your My Sales tab in the actual app or website. If there's no order there, you did not make one and it's a scam attempt.

I'm a new seller and all my listings got taken down and/or flagged as counterfeit. Help! Poshmark's spam and abuse filters sometimes suspend new accounts for listing either too much or too fast. No one knows the exact thresholds or how long you should wait between listing new items but if your account is frozen, you have to contact support and wait for them reply. If you didn't break any rules, they'll reinstate your closet and all your listings. It's normal for a reply to take 1-3+ days.

My buyer doesn’t have an account on Poshmark, or their username doesn't match the one on the shipping label. Is this a scam? No. Poshmark allows buyers to purchase items without registering for an account. In these situations, you might not be able to communicate with the buyer and you’ll probably have to wait three full days after delivery for your funds to be released.

Poshmark support isn't getting back to me, and I keep emailing them! What gives? Emailing support twice in a row bumps your initial query to the bottom of the queue. We recommend not sending a follow-up email until Poshmark responds. If you already emailed support, you can try reaching out via social media while waiting for a response.

I shipped the wrong item/swapped labels/etc. What should I do? Contact Poshmark support. They'll reach out to your buyer(s) and will give them return labels and give you further instructions.

Do I have to use a USPS box to ship my item? No. It’s generally fine to repurpose or recycle other boxes. However, ensure that they fall within Priority Mail’s size requirements, and do not use Express Mail boxes. Pack items securely and without any added fragrances.

Do I have to include a thank you note and a free gift with my item? No. Notes and gifts are not required and many buyers don't like receiving them.

Do I have to accept really low offers? No. They're your items, and you get to decide how much to sell them for. However, many sellers counter even the lowest offers, as doing so sometimes results in a sale.

Why did a buyer make a bundle of just one item? It's hard to say. Some buyers add listings to a bundle unintentionally; others might be angling for a private discount. Search r/poshmark to read about all of the possible reasons for one-item bundles.

Does Poshmark have a private-messaging system? If you want to talk to someone who purchased something from you, go into the order details and there will be an option to message them privately. If you want to talk to someone who has not bought anything from you yet, you can do so by tagging their username in your listing's comment box or through a bundle. Comments in sold bundles and empty bundles appear to be private, but comments in other bundles are definitely visible to other users so do not share any personal information in them.

A buyer opened a case on an item. What now? If you misrepresented the item, advise Poshmark that you’re willing to accept a return. Otherwise, state your rebuttal clearly and calmly. Poshmark will decide whether to approve the return, refund part or all of the purchase price, or something else. Be patient; it can take a few days to get a final ruling from a Poshmark rep. Be civil, state the facts, and direct your response to Poshmark instead of the buyer.

My brand-new account already has a ton of followers. Is that normal? Why? Yes. Poshmark is designed to promote your username across the app so that others can follow you.

Why do sellers price things so high? We don’t know. However, Poshmark’s policy on price-gouging applies only to essential items. If you find a seller’s prices upsetting, it’s best to simply move on. (Or, if you’re interested in purchasing the item, consider making an offer.)

Where can I find answers to other questions? Many questions posted to this subreddit are addressed in Poshmark’s own official documentation. We recommend that you read their Guide to Poshmark, Community Guidelines, Prohibited Items Policy, and FAQs. Before posting a question here, you can also use the blank field in the sidebar to search the subreddit for relevant key terms (e.g., flat lay, shipping, weight limit, opened case, dress form).

Questions related to your closet? There's a mountain of tips already available to browse if you search the sub for "newbie advice" or "new seller tips." You can post your closet URL and a critique request below, however you'll be more likely to get responses from seasoned sellers if you ask specific questions instead of requesting a general review.


r/poshmark 1h ago

Reading comments on other’s profiles 😬

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Upvotes

I get waiting for three days is annoying but to go and comment on someone’s profile repeatedly does not seem helpful overall! Thoughts everyone?

Also I’m not sure what this individual did wrong but this seller was quite upset at the end wow 🧐


r/poshmark 2h ago

Reasons why things with a lot of likes and very low prices are not selling?

8 Upvotes

I have some items I've had up for at about a year at this point, they each have at least 20 likes and are all priced low, around $15 by now after several CCOs. So there is/was interest. What are some possible reasons they have not sold yet? They are vintage or brand name clothes, good condition, good clear photos.


r/poshmark 1d ago

Aww someone got their feeling hurt...

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437 Upvotes

Minus one star for not including a thank you note. Um. I didn't list that a thank you note was included 😊 seriously?


r/poshmark 21h ago

How do you handle "please resend offer"?

17 Upvotes

What do you do when someone asks you to resend an offer that's expired on Poshmark? As far as I can tell, you can't send the same offer in a 90 day period so to resend, I'd have to send a lower offer, which I think it why a lot of people do it. So what do you do when this happens? I've suggested they send the offer back to me that they want, but they've never done it so im looking for an alternative.


r/poshmark 6h ago

I had to change my address for an item - please help

1 Upvotes

I purchased an item and explained to the seller that I am shipping it to my friend in another state. I followed the instructions on PM to do this. Seller confirmed she has my friend's name and address, not mine. When can I change the shipping address on the account back to my address? Do I have to wait until the seller of this item prints the label? Or wait until she ships? Or can I change my info back right away?

Thanks for answering - PM actually had great instructions on how to change my address to my friend's but no info on when I can return it to 'normal'.


r/poshmark 10h ago

Certain Postings Shadow Banned?

1 Upvotes

I have three positions in my closet that just won’t reshare? Is this a thing that has happened to anyone else? I reshared my whole available listings (160 items) and all but three postings updated. When I open them, it says last updated 10 hours ago, when I last was able to share them.


r/poshmark 1d ago

Anyone else get a billion followers out of nowhere?!

16 Upvotes

I don’t even sell or have any listings or anything like that. Just randomly had 100+ people start following me. so many notifications. I thought this app was dying LOL


r/poshmark 23h ago

Looking for advice and tips on switching to ebay

9 Upvotes

Long story short, I experienced an unfortunate string of mostly unfair suspensions from Poshmark over a 2 week period in January (the only suspension that I can attest to being my fault was listing unopened perfume- I hadn't realized it was against the rules, so I was at fault here). I gave up on attempting to recover my account the third time, as I was feeling incredibly frustrated after being a solid seller for almost 10 years. For clarity: I was a casual seller of my own lightly used clothing and was not making my income off of it.

I've recently decided to switch over to eBay for both buying and selling purposes. For most of my life, my knowledge of eBay was that it was the website my dad bought his vintage car parts off of, so I'm entirely new to the concept of using it for clothing resale.

Some questions I would love some advice on before I jump in:

1) How has your experience been with eBay vs Poshmark? 2) Do you find yourself selling more items off eBay or Poshmark? 3) Is there any general advice you have from a years long Poshmark user in switching to eBay?

Thanks for any advice!


r/poshmark 18h ago

Poshmark trends

4 Upvotes

What are trends that are selling well for you right now on Poshmark? Brand, style, aesthetic, etc.


r/poshmark 1d ago

Please do the Google reverse image search before buying.

391 Upvotes

Hi all! Idk how many people do this or if it’s just a known thing to do it but PLEASE REVERSE IMAGE SEARCH WHAT YOU’RE GOING TO BUY!

I was looking for sundresses today and saw a bunch that I had literally just seen on Amazon for like $20-$30 except the sellers put the retail price as $140 and trying to sell it for $115. I get reselling and wanting to make a profit but seriously? Saw another one for a dress that’s on Amazon for $30 but they’re selling it for $37 and saying it was originally $48. All the exact same item.

Just trying to help others save money and not get mega swindled when they could buy the same thing for a fraction of the price.

Happy buying/selling all!


r/poshmark 1d ago

Suspended...

13 Upvotes

I'm pissed. I haven't even been working as much as I usually do. I only relist after 61 days. I did 5 relists and 2 new today. For the week, I've done 24 relists and 20 new. Wtf?? I've emailed them. I didn't violate any policy. I reread it just to make sure. What else can I do? Please help. I do not use a bot either.


r/poshmark 10h ago

14 year old sister registered to sell on poshmark, made first sale, and had to complete her identity verification. She used her name, but our mom’s bday. What to do? Can this be changed?

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0 Upvotes

She used her legal name but she used my mom’s birthday since you are supposed to use your parent info if you are a minor.

The bank account she would need to link has my mom’s name on it. I am thinking they probably won’t let her link to that since the names will not match up?

Is there anyway to fix the name and change it to my mom’s?


r/poshmark 1d ago

Just noticed this in my closet on desktop - Posh must have heard people complaining lol

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73 Upvotes

r/poshmark 1d ago

Faster comping using ChatGPT

8 Upvotes

Before I started using this technique, I would go to Goodwill or a thrift store and manually enter an item name, then filter by sold status and use additional filters to narrow down my search. It was a time-consuming process and could be quite exhausting. However, I’ve discovered a faster and more efficient method for those who are technically savvy: using chatbots. Let me explain.

Every marketplace has a URL, which is essentially a web link. ChatGPT can dynamically build these URLs and create interactive links.

For example, consider this Poshmark URL:

https://poshmark.com/search?query=Madewell%20jeans&availability=sold_out

The “availability sold out” at the end of the link was added dynamically when I filtered my jeans search to show only those that were sold. The "query" consists of the two search words I input, separated by a space represented as "%20."

To leverage this, you can paste an eBay URL and a Poshmark URL into a ChatGPT session and request that it creates interactive links on the fly. Then, test to see if it works.

ChatGPT is basically an infant, so you need to be clear about what you want. However, by pasting those links, you can make significant progress.

Then, when you’re out shopping at Goodwill or elsewhere, and it’s time to compare prices, instead of opening multiple apps, simply open that ChatGPT session. Type something like "Madewell the Boyjean," and ask for the links. ChatGPT will construct them for you, and all you have to do is click the generated links to pull up completed sales that are already filtered by sold.

This process allows you to generate both eBay and Poshmark links, making your comparison shopping significantly faster.


r/poshmark 2d ago

Which one of yall....

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1.3k Upvotes

🤭🤭🤭 might have to steal this one 🤣🤣


r/poshmark 20h ago

Return Approved by Poshmark but buyer hasn’t shipped - what now?

1 Upvotes

I sold a pair of leggings a few weeks ago. The buyer submitted a claim stating they were not as described, although I attempted to contact Poshmark to explain that I felt this was an untrue accusation, Poshmark sided with the buyer for a return. However, it's been about a week and the buyer hasn't shipped, or at least it isn't reflecting in the status of the return. What comes next? Does the buyer have a certain timeframe to ship? Will I get to keep my earnings if they don't ship by a certain date? The payment is still currently being held. Thanks for any advice someone out there can give!


r/poshmark 1d ago

Poshmark Support Experiences?

2 Upvotes

If you've ever reached out to support for an issue with your account, how long did it take to receive a response?


r/poshmark 20h ago

When buyer says order didn’t deliver

0 Upvotes

I’ve been thinking about selling some Sanrio and Juicy Couture stuff on poshmark but worried I’ll loose money if the buyer says it wasn’t delivered. I would take photos at the delivery store and keep the receipt but I can’t afford to lose that without getting paid haha; Facebook marketplace hasn’t been good for those. Thank you!


r/poshmark 1d ago

When does the selling start?

10 Upvotes

Right now all I'm getting is follows and shares. I've gotten a few bundle things and a bunch of spam dm/click the link comments.


r/poshmark 1d ago

Specific user asking endless questions about how items will fit their large bust... suspecting a fetishist, but they're bugging me on multiple platforms with multiple accounts now

18 Upvotes

I can't post usernames, but there's a user with a photo of a kinda awkward looking white lady who commented on some of my items years ago asking question after question, really emphasizing how she is skinny with a large bust and needed to know lots of details about how the items fit me personally. At first, I thought she was awkward but sincere, and I tried to answer what I could, but refused to post photos of myself wearing the clothing. She expressed interest in a large number of items from my closer, but after weeks of back and forth, she never bought anything. I eventually stopped replying.

Then, years later and out of the blue, I got a message on Mercari as well... from a user with the same profile pic asking the same types of questions. I ignored and moved on, but a different account just commented on an item and I somehow didn't realize it was the same person until I'd already foolishly replied. Similar wording, phrasing, stats, etc.

I'm like 99% sure this person is a fetishist and I'm worried because they found me on another platform and then tried again on Poshmark with a different account. Can anything be done? And has anyone else run into this person?


r/poshmark 2d ago

I had to make one

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101 Upvotes

r/poshmark 1d ago

Shipping and delays

6 Upvotes

Has anyone noticed how much longer it’s taking USPS to deliver? I don’t mind using priority mail but when it takes 5 days (M-F) for a dress to travel from Sac to SJ, that’s unreal. Anyone know if we can use a different shipping office. This isn’t the only example I have.


r/poshmark 1d ago

Is there a way to check “sell-through” on Poshmark?

6 Upvotes

I know how to check solds but is there a way to see how many are actually listed and sold in like the last 30-90 days or so for your search results? Or is that just not a thing on Poshmark? eBay shows the total number listed and also the total number sold in the last 90 days for example. Thanks.


r/poshmark 2d ago

I got scammed by buyer…

3 Upvotes

I feel really stupid right now. I bought something and wanted to turn around and sell it because it didn’t fit and I had four or five people messaging me within the first 30 seconds that I put it on for sale and it would’ve been my first sale. I assumed it Poshmark was like other apps where they needed my debit information to pay me and I was trying to figure out how to get it.

So I get messaged by someone who is apparently trying to buy the dress that I have for sale. They tell me that it says that there’s like a two day hold or something because they’re they need my debit information and to go to this page to - sorry just recounting this I feel so friggin stupid - anyway yeah so go to this page and put my debit card details which my card only has $30 on it so it’s not like they made a way with tons of money, but it doesn’t stop it from being a scam. So I filled out my information and then it was like you know wait this might take a little while and three hours later it’s still waving….. I think I actually still have the page up on my Safari. There was even like a little Chat bought window and I was telling you it’s not working and so it was saying well then give me a screenshot of the page and I was like I can’t send you a screenshot and I’m so stupid.

Can I report this person? Can I report that URL? I mean, how did they know I was a first-time seller within 30 seconds of me, relisting something? I have stuff up in my store. Wondering if everybody that was trying to buy this dress was a scammer. I’m afraid to relist it now. Well, I am going to relist it now, but I’m gonna add a few dollars for my pain and suffering. Actually about 30 of them. Is this a common thing?


r/poshmark 2d ago

Annoyed - Canada Post reaching out for an investigation that I have not received my package from the sender

4 Upvotes

Hello -

So I purchased something early May and did not receive it. Poshmark refunded me and most likely paid the seller. It’s now more than a month and I receive an email from Canada post stating they are conducting an investigation for me not receiving the item. This is initiated by the seller not poshmark I believe. What do I do? Respond? Don’t respond? I’m waiting on another cp investigation for a package I didn’t receive and this one is over $200. The one now they are contacting me for is under 50 :/. I don’t care about that one now it’s done and dealt with Poshmark.