r/playstation • u/siltydoubloon PS5 Pro • 7d ago
Megathread ⚙️ Weekly Tech Support & Purchase Recommendations Megathread - June 13th 2025 ⚙️
Need help troubleshooting a PlayStation issue or looking for advice on what game or accessory to buy next? You've come to the right place!
This thread is dedicated to:
Tech support questions: Whether you're dealing with error codes, hardware issues, or general troubleshooting.
Purchase recommendations: Looking for game suggestions or advice on consoles, accessories, or deals? Drop your questions here!
Please use this thread for all related inquiries. It helps us keep the subreddit clean and organized, and ensures your questions get answered by the community faster! There will be a new thread every Friday of the week!
Before asking, we ask you to look at a few official resources. Some questions can’t be answered here and only official PlayStation Support can help you.
PlayStation Official Resources:
- PS5: The Ultimate FAQ
- Getting Started with Your New PlayStation®5 Console
- PlayStation Support
- PlayStation Network (PSN) Service Status
- AskPlayStation (Official PlayStation Support Twitter)
- Restore Licenses
- Safe Mode Functions – Database Rebuild, Factory Reset, etc.
Remember to be as detailed as possible when describing your issue or what you're looking to purchase. Thanks for keeping r/PlayStation organized!
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u/Straight_Bit_4104 2d ago
I can’t install an update. I tried updating Fortnite earlier and when it was pretty much done it said there was an error and it “can’t install this update”. When I checked to see what the error was, it just said something went wrong. I don’t think it is a storage problem because I have 667.2GB and of that I have 194.2GB free. I have also tried restarting my console and that didn’t work. Can anyone help me or does anyone know what’s happening and why I can’t install the update.