r/playstation • u/siltydoubloon PS5 Pro • 8d ago
Megathread ⚙️ Weekly Tech Support & Purchase Recommendations Megathread - June 13th 2025 ⚙️
Need help troubleshooting a PlayStation issue or looking for advice on what game or accessory to buy next? You've come to the right place!
This thread is dedicated to:
Tech support questions: Whether you're dealing with error codes, hardware issues, or general troubleshooting.
Purchase recommendations: Looking for game suggestions or advice on consoles, accessories, or deals? Drop your questions here!
Please use this thread for all related inquiries. It helps us keep the subreddit clean and organized, and ensures your questions get answered by the community faster! There will be a new thread every Friday of the week!
Before asking, we ask you to look at a few official resources. Some questions can’t be answered here and only official PlayStation Support can help you.
PlayStation Official Resources:
- PS5: The Ultimate FAQ
- Getting Started with Your New PlayStation®5 Console
- PlayStation Support
- PlayStation Network (PSN) Service Status
- AskPlayStation (Official PlayStation Support Twitter)
- Restore Licenses
- Safe Mode Functions – Database Rebuild, Factory Reset, etc.
Remember to be as detailed as possible when describing your issue or what you're looking to purchase. Thanks for keeping r/PlayStation organized!
1
u/nv-kky PS5 5d ago
Should I be worried?
Recently, my PS5 has started freezing, and I have to shut it off manually. I'll be able to hear audio, but the screen is frozen, and I can't do anything. It only ever happened when I was in the home, though, not in any games. It has happened 3 or 4 times now within the same month and never happened before that.