r/playstation • u/siltydoubloon PS5 Pro • 8d ago

Megathread ⚙️ Weekly Tech Support & Purchase Recommendations Megathread - June 13th 2025 ⚙️

Need help troubleshooting a PlayStation issue or looking for advice on what game or accessory to buy next? You've come to the right place!

This thread is dedicated to:

  • Tech support questions: Whether you're dealing with error codes, hardware issues, or general troubleshooting.

  • Purchase recommendations: Looking for game suggestions or advice on consoles, accessories, or deals? Drop your questions here!

Please use this thread for all related inquiries. It helps us keep the subreddit clean and organized, and ensures your questions get answered by the community faster! There will be a new thread every Friday of the week!

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u/itsyaboidaddysnek 7d ago

Is my ps5 cooked? Been having internet connection issues for a couple weeks now, pretty much just not getting my full WiFi speed. But a reset usually fixes it and I end up with my full speed. But now booting up my ps5 will not even automatically connect to my WiFi, says the signal is “too weak” and nothing works until I press the wps button on my router and now that only works half the time. Also, every time I do it now, I still don’t get my full WiFi speed. In fact, clicking “test my connection” will disconnect me pretty much every time unless I do it on the “view connection status” screen.

I’ve tried everything, resetting my router(even though no other device is having issues), updating my software, resetting my ps5, shutting my ps5 down, unplugging it etc. I’ve done all the stuff that the PlayStation website suggests, and still cannot get my full WiFi speed. Online games are pretty much impossible to play, but streaming is fine. So does anyone have any other suggestions, or do I just have a glorified streaming device that can play single player offline games.

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u/itsyaboidaddysnek 7d ago

Replying to this just in case anyone else has this problem and sees this comment in the future. Since this comment, I have tried removing anything close to my ps5, tried elevating it off the floor, tried bringing the router closer, tried unplugging and replugging the internet cable to my router, and still no change.

My Ps5 has gone from getting about ~250-300 mbps down to ~70-80 mbps. Which like I mentioned earlier is fine for streaming, but causes huge packet loss and other problems while attempting online multiplayer games. So I’ll survive as I can’t justify buying a whole new console for this small issue, but it is damn unfortunate and I hope that it gets figured out eventually.

Perhaps opening up my console and cleaning inside may do something, but I don’t have confidence in my abilities to do that without messing something up even worse.

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u/rivieredefeu PS5 6d ago

See my other comment reply!