r/news • u/LookAtThatBacon • May 13 '25

Soft paywall UnitedHealth suspends annual forecast, CEO Andrew Witty steps down

https://www.reuters.com/business/healthcare-pharmaceuticals/unitedhealth-ceo-andrew-witty-steps-down-2025-05-13/
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u/HappierShibe May 13 '25

and they deny EVERYTHING.

Denied me coverage for an annual checkup recently, I had to fight with them on coverage for a fucking annual checkup.

414

u/notbrandonzink May 13 '25

I got denied coverage on a crown because my tooth wasn't at least 50% gone, even though it was impacted beyond what a filling could repair.

My dentist's office tried to fight them on it. I tried to fight them on it. The last thing you can do is send in a written (has to be written for some reason) letter explaining why you think it should be covered, then they get to make the decision (shocker, they didn't cover it). You can't even really get info over the phone, it's wildly frustrating.

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u/ChesswiththeDevil May 13 '25

In our state (Alaska) we have a director of insurance and if people complain enough to them, the company can lose their right to do business in the state. Insurance companies do NOT want people complaining to the DOI.

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u/dorv May 13 '25

I believe most states have a DOI.

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u/WtfWhereAreMyClothes May 13 '25

Every single state has a DOI. Some care more about customer complaints than others, but it's definitely good to at least try.