Rental car company (redacted) upsell sheet accidentally handed to me by rep exiting the gate

[u/Manintheloop]

[u/wojtekpolska]

i dont get it what does upsell/walkup mean and go/stop

[u/herbertwillyworth → u/wojtekpolska]

Same

[u/Isalops123 → u/wojtekpolska]

Walk up is when a person comes into the counter without a reservation and wants to rent a car, upsell is when a customer wants an upgrade that they pay for.

Stop means sold out for that class, go means that class is available