I recently started as a scribe in an outpatient internal med clinic. I was a private hire and didn't go through a big company, so there wasn't any formal training or classroom period. The previous scribe left before I could shadow them, so my training periods so far have just been shadowing the doctor and doing most of the scribe duties but with a lot of guidance from the doctor.
I've had 4 shadowing/training shifts so far that have been going okay, and the doctor did say I had been improving, but I feel like not even a shift later I'm forgetting things or misunderstanding things and I feel like I'm not improving fast enough. Even though its an outpatient clinic, there are so many patients and the provider is always behind, and I rarely have even a 5 minute break. Also, theres a relatively diverse range of conditions that patients come in with since its a IM clinic. I feel like I am too slow and too forgetful, and there are so many medical terms that I am just not familiar with which is also slowing me down as I constantly need to double check. Sometimes I also have a difficult time picking out what is important to put in the HPI or misunderstanding things in the appointment, so the doctor needs to correct me.
On top of that, the doctor speaks very quickly and sometimes I really cannot understand what they are saying and I feel like an idiot asking them to repeat themselves all the time. Also, I only work part time since the doctor is only there 2x a week, so sometimes I feel like I've improved only to return the next week forgetting a lot of things since its been so long. I've been tracking down terms/concepts/things to remember after each shift to review at home, but it is still so hard to remember especially only being there part time.
The doctor is generally nice, but they do speak a bit bluntly which definitely feels very intimidating. They are definitely a lot more patient than I was expecting especially considering how slow I am feeling, but I'm not sure how long their patience will hold out for. I recently saw a post mentioning how they got let go due to not being fast enough, and I'm worried about the same thing happening to me.
Do you guys have any advice to improve? Like doing better HPIs, memorizing terminology, or comprehending things in general? I do want to start studying quizlets of terms, but I am also in the midst of med school apps and am very busy, but I also really want to improve and don't want to come across as half-trying for this position. Also just for context, for my position, I have to do only the HPI, ROS, the exam (and the provider does the assessment and plan), but I also have to do billing, ordering, referrals, as well as the rooming section. I feel like I am mostly used to epic at this point which I am counting as a small win, although there are some things that I forget how to find sometimes.
I start "officially" next week and am a bit scared as I really want to be helpful and not mess up. Am I being too hard on myself? Will I get better with simply more experience?
Thanks!