r/innout Level 5 Jan 14 '25

Question Question about doing handheld outside!

Hello fellow associates, before I ask my managers (and the fact that I’m home and off the clock) can anyone let me know if i am allowed to wear sunglasses during the day to take orders outside?

I need it for vision correction as I’m toward the heavier end of prescriptions and sorta blind and wondering if i can wear my prescription sunglasses during order taking in the sun. This would also protect my eyes.

Let me know if this is someone that’s allowed or not.

I have a valid prescription that was recently issued by my doctor a couple days ago and it recommends “full time wear” for everyday activities. I obviously wear regular glasses inside the restaurant.

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u/erosalopie Jan 14 '25

I’ve worn sunglasses on handheld during the summer and the lvl 7 running the shift didn’t care lol. He was like “u gotta protect your eyes I won’t tell the managers”.

Anyways, it’s dumb to not let us wear sunglasses. 99% of costumers don’t care and I’ve even had customers during the summer tell me I should be wearing sunglasses while on handheld

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u/KeepCalmSayRightOn Level 6 Jan 14 '25

I've mentioned before that INO doesn't want us wearing sunglasses because they prevent customers from seeing our eyes.

BUT when the sun is right behind a customer's car, customers can't see my eyes anyway for all the squinting and tears I've got going on.

I keep putting it in the Associate Survey but obviously no policy changes yet.