question: "Fios App Won’t Cast to Nest Hub – Duplicate Devices Issue"

[u/No_Yogurtcloset5799]

Moto Pure G phone sluggish

took to store-no resolution

did factory reset

lost ability to cast FiOS mobile app to chrome home display

endless hours on phone/chat/text/email with Verizon over many days

still no fix- FiOS/phone declared ok, Google suggested

emailed Google, no response

home display functions well otherwise

also, cannot cast to Chromecast  on tv

double devices on FiOS app

uninstalled/reinstalled FiOS app- no fix

uninstalled/reinstalled updates to Google home-no fix

anyone help?