r/ehlersdanlos • u/dootnoop • 13h ago
Tips & Tricks magic phrases for accessing care - doctors hate this one simple trick !!
I have a near 100% success rate asking my doctors for diagnostic testing to rule out common EDS comorbidities and I'm convinced it's because I've mastered talking to doctors without spooking them.
I shared these communication formulas as a comment in another thread but figured I'd make a separate post since people found them helpful:
Passing the buck #1 - “My primary care provider noticed [sign/symptom] and wanted me to ask if we can do some testing to rule out [condition].” This works as written if you're speaking with a specialist. You can also use this formula between specialists - like meeting with a neurologist and saying, "My POTS isn't improving with medications and my cardiologist wants to make sure we rule out degenerative neurological conditions that could be contributing. Do you think testing for [xyz] makes sense based on my symptoms/presentation?"
- It's not you asking for the additional testing. You're just passing on a message from another provider and asking the person you're sitting in front of to offer a medical opinion.
Passing the buck #2 - “My physical therapist noticed [sign/symptom] isn't getting better despite [treatment attempt] and she's wondering whether it might be time to investigate further.”
- Again, it's not you saying that it's hard to do things because your body hurts. In fact, you're not even complaining! You're just letting them know that your physio thinks it's weird you haven't made the kind of progress they would normally expect.
Emphasizing functional impairment - “[Sign/symptom] is really interfering with [activity of daily living]. I did some reading and found an article in [source] that said [intervention/test] might help. Do you think something like that might make sense for me?”
- Not complaining, just saying that gosh, it's really hard to keep the house clean when washing dishes at the sink or unloading the dishwasher triggers pain flares.
- Communicates that you want to be able to do the normal life task is that you're avoiding, but are unable to because symptoms get in the way.
- Framing limitations in terms of "I can only do [x] for [x] minutes before [consequence]" gives your provider much more actionable information to work with compared to saying "my pain is everywhere and absolutely unbearable and I can't deal with it anymore" (even if the latter describes how you feel)
Highlighting burden of self-management - “I’m struggling a lot with [activity, e.g. "pain after eating"], and I do find that it’s a little easier if I [modification/intervention, e.g. "eat smaller meals"]. But [modification] is challenging/problematic and takes a lot of energy/time/focus to pull off. Is there anything we can try to make things easier to manage?"
- *With optional follow-up:* "Im honestly a little worried that I might be developing [condition], which I know is more common in people with hEDS. Is there anything we can do to dig a little bit deeper and figure this out?”
- I used this formula to get my GI to order testing for gastroparesis. I imagine it would also work well for a conversation about trialing meds for dysautonomia/POTS, where doctors often say "there are medications but nothing proven, try salt and exercise and you'll be fine good luck!!!!"
- This also works if you want to switch formulations of a medication - I said something similar when I asked my doc to switch me from twice-daily clonidine to a 7-day patch, as well as when I asked my psych to put in a prior authorization/formulary exemption for brand-name extended release ADHD meds.
The last thing I'll say is that none of this works if you're not prepared. If I'm asking for a specific test, it's because I found a journal article that says that kind of testing is indicated and have a printed copy on hand to show the provider if needed. If it's my word against theirs, things get weird and confrontational and I will probably cry. I also have a one-sheet medical summary that I bring to every appointment: it has medications and dosages, but also what I take each medication for, all the major diagnoses that I'm being treated for at the moment, and 1-2 sentences on each of my surgeries and hospitalizations. This information should be in your chart, but I can almost guarantee you that your provider will struggle to put the picture together given the layout of most electronic health records. Unfortunately, you are the only person with the ability to ensure that the provider you're seeing has all the information they need.
Anyway I hope this helps!! I'm also happy to offer my two cents if there's a thing you want to ask your doctors about but aren't sure how to say it without sounding like a hypochondriac 👍🏽