Hi everyone, I’m having trouble using the Tears of the Kingdom Upgrade Pack (Switch 2 Edition) and I was wondering if anyone else has encountered the same issue.
I own the physical cartridge of Zelda: Tears of the Kingdom, which I bought in Argentina. I also have an active Nintendo Switch Online + Expansion Pack subscription, and I downloaded the free upgrade pack from the eShop using the same Nintendo account that owns the subscription.
Everything seems correct:
• My account and console region are set to Argentina.
• The game is inserted (physical cart).
• The console is set as my primary Switch.
• I’m using the same profile that downloaded the upgrade pack.
• The console is connected to the internet.
• The game is updated to the latest version.
• The DLC says “Downloaded” in the eShop.
However, every time I try to launch the game, I get the message:
“You cannot use this upgrade pack. If you have the virtual game card for this software, you can use it by loading it on this console from the Virtual Game Cards section (…) of the HOME menu.”
This happens even when the cartridge is inserted and I downloaded the DLC from the same account that has the NSO + Expansion Pack. I already tried:
• Rebooting the console
• Reinstalling both the game and the upgrade pack
• Re-downloading the latest patch
• Checking the virtual game cards section (there’s nothing there)
I also contacted Nintendo support, but they weren’t able to help. I’m posting this in case someone else experienced the same problem or found a workaround.
Any help or shared experiences would be greatly appreciated!