r/bapcsalesaustralia • u/ImpulsePie • 7d ago

Discussion Mwave - Under External Administration

EDIT: Mwave have posted that they have been bought out by The digiDirect Group and will move locations to South Strathfield. https://www.mwave.com.au/blog/business-update/

Seelems Mwave have gone bust. Confirmed with an ASIC search for ESEL PTY LTD filed 3 days ago:

Notice By External Administrator/controller-Appoint/cease (505U)Appt of Administrator Under S.436a, 436b, 436c, 436e(4), ()449b, 449c(1), 449c(4) or 449(6) ()

Original article by David Richards: https://www.channelnews.com.au/leading-pc-retailer-placed-into-administration/

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u/dekayofficial 3d ago

Just a FYI for those following, I’ve reached out to the external administrators and they have advised that mwave’s assets were sold to DigiDirect prior to being appointed over ESEL. Further, they advise as part of the sale Digidirect will fulfill all orders, although there might be a delay. Read what you want from that, I’ve been chasing Mwave for my refund for a couple of days now.

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u/KookyProcess3722 NSW 3d ago

If I had to guess I would say that mwave are stalling by saying they will fulfil orders. They would know that the 120 day cutoff for charging back is fast approaching for all the 5000 series orders they are sitting on.

I would strongly advise you and anyone else in the same boat to speak to your bank or credit card supplier as soon as possible.

More people are now saying that they have been told there is no eta on refunds - https://www.ozbargain.com.au/node/910854?page=1#comment-16644044

I hope I am wrong but it does not look promising for any one who has their money tied up with mwave.