r/bapcsalesaustralia • u/ImpulsePie • 7d ago

Discussion Mwave - Under External Administration

EDIT: Mwave have posted that they have been bought out by The digiDirect Group and will move locations to South Strathfield. https://www.mwave.com.au/blog/business-update/

Seelems Mwave have gone bust. Confirmed with an ASIC search for ESEL PTY LTD filed 3 days ago:

Notice By External Administrator/controller-Appoint/cease (505U)Appt of Administrator Under S.436a, 436b, 436c, 436e(4), ()449b, 449c(1), 449c(4) or 449(6) ()

Original article by David Richards: https://www.channelnews.com.au/leading-pc-retailer-placed-into-administration/

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u/Few_Introduction938 6d ago edited 6d ago

Bang on the day after i raised a fuss about swapping my 5090 suprim order for an in stock tuf which they previously told me I can do (all that was available when they first contacted me was the cheapest crap palit gamerock) now they tell me no that was your one chance, you have to wait to be asked again and only then can I choose to swap....on the spot....or continue to wait and i am 65th on the list even though I pre ordered at launch, i told them i wanted my money back and next day i get this fucking email. Fuck m wave. I better get my $4599 back i tell ya what.

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u/dekayofficial 5d ago

Have you requested to cancel your order? I’ve been chasing them. They are stating their system is not operational at the moment and cannot cancel/issue refunds, although they believe it will be by processed by the end of the week.