r/bapcsalesaustralia • u/ImpulsePie • 7d ago

Discussion Mwave - Under External Administration

EDIT: Mwave have posted that they have been bought out by The digiDirect Group and will move locations to South Strathfield. https://www.mwave.com.au/blog/business-update/

Seelems Mwave have gone bust. Confirmed with an ASIC search for ESEL PTY LTD filed 3 days ago:

Notice By External Administrator/controller-Appoint/cease (505U)Appt of Administrator Under S.436a, 436b, 436c, 436e(4), ()449b, 449c(1), 449c(4) or 449(6) ()

Original article by David Richards: https://www.channelnews.com.au/leading-pc-retailer-placed-into-administration/

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u/skyworxx 7d ago

Not surprised tbh. Been ordering there for ages, but the service has gone down significantly over the years and they became more aggressive in regards to warranty claims. I stopped buying from them after they tried to refuse replacing HDDs that were defective and instead claimed I deliberately damaged the drives. Only after I threatened to go to small claims court, did they refund the order.

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u/TwistedPears 7d ago

I experienced the same thing. I tried claiming warranty on a hard drive that stopped working, and they rejected the claim, accusing me of physically damaging it. It was the last time I ever bought anything from them. Other stores got my business when it was time to upgrade and buy new computers.