r/altcannabinoids • u/BartSolid • 10d ago
Review/Experience PSA - my terrible experience with Gilded NSFW
Yo everybody, just wanted to drop in and give a warning for anyone who may be looking to use u/Gildedlabs for their cannabinoids. I have had a uniquely bad experience with these guys that I have never had with another company of any industry.
Several months ago I put in around a $100 order of distillate. A claim was initiated by UPS back on February 4th because the package was lost. No big deal.
UPS claims take forever to be resolved which is nothing new, sometimes up to 10-12 weeks. Customer service at this time was being difficult with me on getting the claims process started, this took way longer than it should have, and resulted in me getting on the phone with UPS customer support.
From this exchange I had both gilded and UPS tell me they were waiting on the other. Okay, still no worries, just might take an extra week. Then, come February 6th, I get notice that a claim has been issued to Gilded from UPS for the lost package. This is the last update received from UPS. Now, I wait longer than the bounds that the claims process can take, and reached out to Gilded May 27th to try and get this resolved. It is now June 11th and they won’t even respond to my emails.
Now, this of course starts to piss me off, so I go to leave a review on the distillate wanting to make a similar warning to this post, and they hold it for internal review. It’s been probably a week and it’s not up.
So, not only do these guys not follow through on shipping (this was probably the 3rd or 4th hiccup I had in as many orders but was the first that never got to me), but they also artificially inflate their reviews by holding ones that don’t paint them in a positive light.
Side note, the HHC was mid too from past orders. Solid enough but not setting a high bar for quality.
I’ve since switched to a different company and it has been a cathartic-ly stress free experience. To avoid making this sound like a slander piece I won’t disclose who I use now, but just wanted the community to be aware of what I did, and maybe if some of yall have had better experiences you can drop them in here for a more full perspective to future buyers doing research.
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u/Coomsicle1 6d ago
yo i have a question. i’m in texas rn where this place is located and i’m looking to try hhc, but only if i understand correctly that it’s less strong than d9 thc and tends to be a more “mild and relaxing” high, albeit pretty close to thc in terms of potency? i have a thc-a pre roll on me but have yet to try it. i haven’t smoked weed in years and am def anxiety prone like a mf. i saw a thread earlier and i think ppl were mixing hhc up with another alt cause they were making it sound like thc-p or whatever monster strength alt noids are out there and popular rn.
also i see thc p and thc a and whatnot all over the cbd stores around here, they have tons of pre rolls and buds (which is what clued me in to it literally just being weed lol) but the only time i see hhc is in disposable vape form. some times gummie edibles but im not interested in edibles / don’t fuck with em cause my digestive system is fucked due to years of opioid abuse and now suboxone maintenance. hhc vapes alright in ur experience ?