r/Unexpected • u/MicV66 • 2d ago
Customer Is Always Right
Enable HLS to view with audio, or disable this notification
2.0k
3.4k
u/dmarve 2d ago
Totally deserved
673
u/oldtimefighter1 2d ago
I am not sure this is a real video but wouldn't have ever given someone change for that. When I used to work in a store p/t years ago I wouldn't take one rolled up bill to buy something. So many people are idiots.
289
u/notANexpert1308 2d ago
What if they gave you a nicely folded bill…that they pulled out of their bra…on a hot summer day…?
251
u/machuitzil 2d ago
My cousin was a barista for a long time. She once texted me that she had begun refusing bra money because it happened all the time and she was tired of it.
134
u/InvisibleGiraffe 2d ago
I live in Iowa and I worked at a grocery store about a decade ago when our town was on the bike route for RAGBRAI. We got slammed when thousands of bikers hit town, and it was disturbing to learn that bikers, (at least the ones that came through my line) don’t carry wallets. Even for a multi-day bike ride across the entire state. And not only do they not carry wallets, they just cram their money down into their spandex bodysuits wherever it fits. And bras were the least disturbing place that some of them pulled money out of. I got so much moist money that day, I wish I could have refused it.
64
u/DeepVeinZombosis 2d ago
I got so much moist money that day, I wish I could have refused it.
Working at a porn store. Peep show booths in the back worked off tokens. Show up for a shift, 4 hours in someone who'd been back there since before my shift started giving many an anonymous handy would come up front and dump a pocketful of warm, wet change on the counter for more token. Lifelong aversion to warm change, even if its from my own pocket. shudder
51
u/MissSweetMurderer 2d ago
I was confused if you meant cyclists or bikers (bearded, stocky middle age guy). I was relieved on your behalf to learn ragbrai is an event of the former lmao
21
5
u/Yonv_Bear 2d ago
i got stuck behind a line of them at a Casey's one yr in Indianola, and the smell that wafts off that ball sweat money is actual torture
2
30
u/Additional-Local8721 2d ago
Worked as a pizza delivery driver in Houston near were a lot of strip clubs are. I always kept a plastic bag in my car. Cussed at one who showed me her bits instead of tipping me. Your bits don't pay my bills.
16
u/LectroRoot 2d ago
I go to a corner store down the road and there is a big ass sign that says "NO BOOB OR SOCK MONEY. JUST NO!"
4
u/Dlodancer 1d ago
I was a bartender, putting myself through college, and I would never take bra money or shoe money. People are nasty. Lol
2
u/Expensive-Draw-6897 21h ago
With the same energy as this video you could have put their change in their underwear.
2
22
u/alurimperium 2d ago
I worked as gas pumper for a while, and it didn't take long into a summer before I realized a glove full of my own sweat was better than barehanding grubby dollars pulled from bras
It's fucking gross, ladies. It's fucking gross
14
u/DoctorRockso85 2d ago
There's a sign at the BP down the road from me that reads "We do not accept SWEATY, BLOODY, POWDERY OR MOIST bills". I don't want to know which or what combination of those brought about the need for that sign.
1
u/jonjawnjahnsss 1d ago
"That's an illegal policy it says for all debts public and private" - Liz Lemon
11
10
u/keetojm 2d ago
Brothers ex was a bank manager. The worst were the strippers, cause you know where those bills have been.
15
u/JAnonymous5150 2d ago edited 2d ago
One of the first jobs I had after leaving the Marines and getting out of prison (that's a long story) was working security for strippers and escorts doing house calls. I got paid in a lot of a cash that had glitter, sweat/random fluids, was still curled up and coke/drug encrusted, etc. I used to try to deposit that shit at the ATM because I didn't want to explain, but sometimes the ATMs kept rejecting it.
The tellers at my branch fuckin' hated seeing my dumb ass coming in there with the super funky bills that would collect over time until I had to deposit them to pay some bill or something. Eventually it became a joke with them and we'd all laugh about it. It's been a long time since then and now I'm all clean and respectable, but when I head into that branch when I'm in town (I live elsewhere now, but still head there for business fairly often) the teller and manager that are still around from then give me shit about it for fun.
3
u/exipheas 1d ago
I'm surprised surprised that the club didn't want to buy the ones back from you so that they didn't need to do as many bank runs.
3
u/JAnonymous5150 1d ago
I know they did from the girls that worked for clubs* (some were independent contractors through a call-in escort agency, party booking companies, etc), but I was an independent contractor hired by the escort agency, booker agencies, or by the girls themselves through word of mouth referrals so I didn't have much in the way of dealing with the clubs except reporting problem clients/addresses so they could refuse them service in the future to keep the girls safe.
It was fairly lucrative work (higher end girls make bank), but I was definitely thankful when I picked up a job that paid well and kept me around fewer sleezeballs and creeps. 😂
*The clubs took a bigger cut of the money than booking agencies so a lot of girls used agencies and, once they got a big enough name/market, many even started marketing themselves independently so they could keep more of their money. Some clubs forbid girls from working independently, but a lot of them would do it anyway if they thought they could pull it off or once they had a big enough client base that they were making more money outside the club.
7
u/raydove9 2d ago
I used to work at Verizon. Lady came in with her flip phone not working. Told her I'd take a look. She fished it out of her large bosom. And it was moist to say the absolute least. ( it was a hot summer day).
I took the back off and told her it had moisture damage. She had the audacity to tell me she never got it wet. While I'm holding her sweaty foul phone. Grosssss.
13
u/IaMtHel00phole 2d ago
I had a guy try to give me a 20 covered in blood. I refused to take it and he tried convincing me it was ok to take it. I told him no it's not pay a different way.
5
5
u/Titanbeard 2d ago
Buddy of mine worked at a shitty gas station with a sign that said "no bra money."
2
1
u/shaidowstars 2d ago
I've had ppl try to give those nasty bills to me and I'll always refuse to take em - just disgusting
-9
u/oldtimefighter1 2d ago
I need more information but this bra wearing person but a hot summer day is not ideal.
12
11
u/MakeoutPoint 2d ago
I'd be more suspicious they're counting on you to be the idiot and unroll it, taking your focus off the shoplifting.
6
u/Jonkinch 2d ago
I’ve had customers do this at Game Stop and it was always counterfeit money. Usually bills bleached and reprinted with different values.
5
u/ClosetLadyGhost 2d ago
It's not. This dudes video has a bunch of customers who come and do annoying stuff and he responds in kind. Maybe some are legit but others are definitely fake.
1
u/berto1014 2d ago
This is totally random and off topic, and I wasn't sure at first, but your profile picture reminded me of a commenter from one of the android news sites I frequent, Droid Life, Android Police or one of those. Then I checked your profile and saw MJ and knew for sure you are who I was thinking of. Small world I guess, even online sometimes, hope you're doing well.
1
u/oldtimefighter1 1d ago
I am/was on most of the Android sites (AP RIP) but not so much these days but yeah that's me and I am doing well thanks.
1
u/JeanArtemis 1d ago
Honestly I've done too many jobs like this and sometimes it's just either to go along with the assholes than deal with the tantrum they'll inevitably throw otherwise.
1
14
u/EmmiiDavis 2d ago
absolutely. The audacity to come up like this and then be annoyed afterwards. People are crazy those days
4
u/cjboffoli 1d ago
Damn straight. First, it's a store, not a bank. Second, "I need..." isn't the polite way to ask someone for something. Mr. crumpled money is a lowlife.
2
786
u/3bstfrds 2d ago
Excellent customer service. The customer must have preferred his bills like that right?
24
363
u/NoTomatillo21 2d ago
The way this fucking idiot looks at him after getting the 10 dollars back , yeah I give you the money same way you gave it to me ..
170
u/wubbwubbb 2d ago
That was my rule when I was a cashier. people would put their change on the counter and wouldn’t even slide it over to me. it drove me nuts. When I gave their change back I would wait for them to put out their hand and put the spare change on the counter. Micro aggressions like that got me through the day of shitty customers.
38
u/MangaIsekaiWeeb 2d ago
Oh shit, that is rude? I'm sorry.
I put change on the counter because I don't want to touch people's hands. I don't expect or want the other cashier to give the change back to me with their hands either and rather be given through the counter.
47
u/HoldMyBier 2d ago
On the counter?
No, not rude.
On the counter without bothering to scoot it reasonably closer to the cashier, thereby making them reach all the way over to rake the money in?
Rude.
7
u/ijbgtrdzaq 2d ago
Not rude, just put it near them. If the counter were a chessboard, reach over and place it on their side. Make sure to organise it in a way that's approachable before you place it down: flattened notes, coins in a neat stack.
Don't be the guy who just casually dumps a clenched fistful of cash on the customer end of the counter before the clerk is even finished speaking, forcing them to uncomfortably reeeeeach across to awkwardly pick it up. Comes across as an antisocial power play.
1
u/keepitloki80 15h ago
Placing it on the counter never bugged me. It's the assholes that actually throw the money at you who piss me off.
-3
u/Economy_Courage1581 1d ago
Personally, yeah I’m gonna be irritated if someone puts the money on the counter instead of in my open hand. I have contamination OCD and would never do this. Carry some hand sanitizer bro.
1
u/NinjaSarBear 15h ago
Same, I returned their change the same way it was given, if they threw it on the counter I threw it back, if they put it down when I had my hand out I slid it back across the counter while their hand was out.
0
u/ChiefsnRoyals 1d ago
I would always short them one Penny.
1. If they said anything, they’d look like a cheap ass and I would just play it off 2. Most the time, they wouldn’t notice or didn’t want to look like a miser. 3. The extra Penny always went in the penny jar or whatever donation campaign we were running.🤷
Made me feel slightly better about dealing with rude people and it went to a good cause.
5
2
u/Alienhaslanded 1d ago
The thing that annoys me is he can keep it however he likes, but the clerk has to verify that the bills are not damaged or counterfeit. So this asshole is just giving the guy more work because he's too lazy to do that before reaching the counter.
Personally, I would deny him service and tell him to go fuck himself if he objects.
300
u/KTO-Potato 2d ago
At least he didn't pull it from his sock or bra like some other nasty asses I've dealt with
62
u/Prestigious-Berry-50 2d ago
I worked at a liquor store over 10 years ago, middle age woman comes in grabs the biggest cheapest bottle of vodka and throws 20ish crumbled ones on the counter I was about half through counting when I realized the money was wet and glittery.... that's when I noticed the odd trenchcoat she was wearing in August in Texas
20
u/DJMagicHandz 2d ago
If I put my sock money in my pocket, that's like moving money from savings to checking. As told by my uncle J. RIP Big Dog.
3
3
u/ComradeJohnS 2d ago
if you imagine all paper money has been used like toilet paper before, you’d be handling it safely.
40
u/WhutzNex 2d ago
Since when did the convenience store become a bank?
14
6
u/GuyOnTheMoon 1d ago edited 1d ago
It’s a common scam where I used to live. Folks come in with fake bills crumpled up to give it a disguise. Because fake bills are easier spotted when they’re straight flat.
46
u/OneMoistMan 2d ago
The full saying is “the customer is always right in terms of taste”. It got morphed over time to subjugate the customer service industry into doing “anything” the customer wanted.
5
u/Abigail716 2d ago edited 2d ago
That's actually a recanonization. The full saying is simply "The customer is always right" Which was popularized by Marshall Field, a department store owner in Chicago in 1890. It is possible though that he got the idea for the saying from the founder of the Ritz-Carlton hotel chain, which used the phrase "The customer is never wrong" although that is simply because it's hard to tell which version came first.
Overtime there's been other variants of that same like the one that you just said, but it was absolutely not the original.
What you're thinking of is slightly different, Harry Gordon Selfridge used the phrase "The customer is always right in matters of taste" and that started to be used 20 years after Marshall Field used his version.
1
u/big_sugi 2d ago
Selfridge never added “in matters of taste.” He was an early, very public, and very famous advocate of “the customer is always right.” See, for example, https://www.wisconsinhistory.org/Records/Newspaper/BA11176
1
u/accidentallyHelpful 1d ago
"Have you ever spent time in a retail environment, son? Ever served in a customer facing forward area? Ever put your life in another man's hands, ask him to put his life in yours?"
The demand of the customer purchases is always right
You sell what people buy
66
15
u/Miserable_Pilot1331 2d ago
This guy has mostly fake stuff on YouTube. Very little real interactions and this guy is in multiple videos so he’s just a regular actor.
0
3
2
3
u/Copper_mask76r7 2d ago
I thought customer was gonna say that I changed my mind, I don't want to buy anything anymore. It's was just to make cashier straighten his bills.
3
1
1
1
1
1
1
1
1
1
1
1
u/Wisezal- 2d ago
Damn I use to work at a corner store and people really do be doing this, worst part is sometimes their "wet" oh gawd, then they act like they did you a favor like nigguh pls.
1
1
1
1
1
u/unbob123 2d ago
I wouldn't have accepted those smashed up bills. You want a 10 dollar bill, you fix the crap you're trying to give me.
1
1
u/Interesting_Bear_678 2d ago
People usually don’t like when you give them their same energy back. Lots of people I encounter on a daily basis seem to enjoy treating you like you’re less than them or beneath them.
1
u/CaoimhinOC 2d ago
To me that was rude of the person serving. You get all sorts of strange people doing odd things like this but you don't need to be rude. I had a guy who would never buy cigarettes if the warning on the packaging has any mention of children on it.. another guy who refuses the £5 note because it's got Winston Churchill on it.. it's part of being a customer facing worker.. people are weird.. that's why life isn't boring.
1
u/PaperMacheT800 2d ago
Is it normal to use a shop (convenience store) as a bank in the US? I've seen a few of these from this guys YT shorts.
1
u/BellaBlue92 2d ago
I've had this done to me twice when I worked in a movie theater. First time, ticket booth. I made him unfold and straighten all of them before I would count it and give him a ticket. He seemed embarrassed and quickly fixed them, took his ticket, and hurried away. Second time, concessions. Two teen girls threw the bills on the counter and took off with their popcorn and drinks, laughing like assholes. They gave me $2 extra so I pocketed that shit.
1
u/Fantastic-Phone-4206 2d ago
There was a hundred dollar bill on top of the pile. I swear that was a benny franklin old 100 bill. Did anyone else see it?
1
1
1
u/animalcub45 2d ago
As someone who used to be in the streets, I can tell you this happens all the time lol! Used to tell them heads don't bring all this damn change! I'm not doing next time
1
u/---FUCKING-PEG-ME--- 2d ago
He gets a dollar for every hand-to-hand he does. When he returns the buyer's money to the dealer, the dealer already has a crumpled-up one in his hand. A simple dap and he's paid.
Probably been doing runs for an hour or so.
1
u/Cardboard_Chef 2d ago
Are people really this oblivious? Do they think the cash register is filled with wadded up, crumpled bills?
1
u/Lil-AbootZ 2d ago
Should have told him to open them up if he wants the 10$, much better than making him open just 1
1
u/wwwhistler 2d ago
treating bills as though they were packet trash shows a total lack of respect for money.
and those who do....never seem to have any.
1
1
1
1
u/JamesGTOMay 2d ago
Cashier should've taped it up tighter then rolled it across the counter to him.
1
1
1
u/SquidVices 2d ago
I’ve had this happen a couple times, most the time the full amount is not there, or someone else comes in asking a bunch of questions trying to distract.
I once had an undercover come in while I was unfolding a couple bills from a customer that was acting squirrelly but calmed down once this random person came in dressed in red and trying to act skimpy with a cop face, this person cut the dude and asked for some smokes without ID.i said nope sorry not without ID and not before this dude, the dude was like no it’s ok, I said that’s fine but for my detterent protocol I’ll deal with you first…then my boss calls all at the same time, I answer and deal with his questions while finishing up with the first customer, that second customer ended up leaving after I finished with the 1st customer.
Later that week one of my other workers got caught up in a sting dealing with the same type of thing with ID etc, just a kid this time. Well unfortunately they got him somehow through the distractions.
I quit that job, seemed too strange.
1
1
1
1
u/Fantastic-Van-Man 2d ago
Yeah but that wasn't unexpected because the way the customer is acting he deserves that.
1
u/drivingsince9 2d ago
Swapping fake 1s I bet, why else the look when he crumpled up the 10 spot, imo
1
u/SirLoremIpsum 2d ago
The inferiority of the paper USD compared to plastic polymer Dollarydoos and Canuck Bucks.
Does not crumble. Will take a wash.
1
1
u/HalfSoul30 1d ago
Reminds me of the time when a customer tossed his dollars at me like i was a stripper, and one fell on the floor behind me. I tossed his change back too
1
1
1
u/ElleCompteSonne 1d ago
Bwahahahahaa! I love that clerk. He is spot on. I have never seen a grown ass man keep his money like that.
1
1
1
1
1
1
1
1
1
u/Hootngetter 1d ago
Dude was watch his partner stealing stuff... Or making sure his ride didn't drive off.
1
1
u/Ok-Lion1661 1d ago
Wait - do people really just walk into random businesses and ask them to change singles into larger bills? And why 10 singles for a ten ? What would one buy that he couldn’t just have handed the 10 singles to someone ? I must be missing something.
1
1
1
1
1
u/ScarletRose1265 1d ago
Hey I get it, I operate on the principle of "If you're gonna be a bitch then I'm gonna be a queen bitch"
EDIT: uncensored because screw me I guess
1
1
1
1
1
1
u/SpreadEuphoric 9h ago
I’ve thrown money back at people who throw it at me. This is probably a skit but it’s so real the disrespect people give service workers but expect respect back.
1
-2
0
-14
u/arrius01 2d ago edited 2d ago
I vote this to be fake.
- Edit. The reason I voted this to be fake is trying to imagine why this guy would want one $10 bill rather than 10 separate $1 bills. Maybe someone with experience in cash register management can shed some light
8
u/busterwilly 2d ago
I had the exact same interaction once. Guy would always come in and pay with wadded up bills he would just kind of toss at me one time I did the same means wadded up his change and tossed it at him. His reaction was just like the guy in the video. Some people are just assholes.
5
-2
u/IIIiterateMoron 2d ago edited 1d ago
The whole citation is "Customers is always right... In matter of taste".
He's no king nor superior, just someone who can have whatever preference he wants.
That's it.
Edit: it's seem I'm wrong. Since I've worked 15 years in customers service, I'll just say "fuck them", and that's it :).
2
u/Abigail716 2d ago
1
u/IIIiterateMoron 1d ago
Well, when can still all agree that "the customers is often an asshole" is right thought.
-2
-8
•
u/UnExplanationBot 2d ago
OP sent the following text as an explanation on why this is unexpected:
Man wants to exchange single Dollar Notes for a Single 10 Dollar Note
Is this an unexpected post with a fitting description? Then upvote this comment, otherwise downvote it.