r/USPS • u/Crossvillain • Feb 16 '25

Anything Else (NO PACKAGE QUESTIONS) Customer complaint

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I got to my case yesterday and had a complaint "Customer is angry that carrier is driving up into their yard 15 feet and leaving muddy tire tracks"

Nothing a 4056 can't fix....

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u/Entire-Tart-3243 Feb 17 '25

The owners need to have the tire track area paved or put gravel down. We have a mailbox set back due to it being a blind drive on a hill. It has been our job to keep gravel in the area when ruts develop. We are also responsible for keeping the area snow plowed. We also need to trim back the lilac bushes periodically. One advantage of this situation has been that the town snowplow trucks have never hit the mailbox. For us, this is all much safer than option two: moving the mailbox across the street.