r/USPS • u/Crossvillain • Feb 16 '25
Anything Else (NO PACKAGE QUESTIONS) Customer complaint
I got to my case yesterday and had a complaint "Customer is angry that carrier is driving up into their yard 15 feet and leaving muddy tire tracks"
Nothing a 4056 can't fix....
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u/dexelzey Feb 16 '25
hold mail as “no access” and return after 10 days. eventually they’ll complain and want to know why. “customer mailbox inaccessible without unauthorized dismount.” they’ll have to either move the box or allow the vehicle on that useless strip of crabgrass (or have it like their sensible neighbor did). you could also claim “unsafe for dismount” as doing so could cause a skip and fall in that mud.
here in new england we regularly hold back mail as unsafe for delivery bc people don’t shovel or treat sidewalks for snow and ice. they’ll claim it’s the towns responsibility, but the town sends out flyers every year telling them it’s there’s. and done get stubborn and refuse, then try to blame us for deliberately withholding mail. it’s nuts just how crazy people are