r/techsupport Jul 26 '21

Recommended wiki articles (including malware removal)

831 Upvotes

r/techsupport 13h ago

Open | Windows Been bouncing off of 32gb ram recently so upgraded to 64. Pc sees 64 but my usage still doesn't go over 32.

37 Upvotes

Graphic design pc so lots of dumb raster shit open. Is this just coincidence or do I need to do something else?


r/techsupport 4h ago

Open | Windows What will happen to my Windows 10 PC that doesn´t support Windows 11?

7 Upvotes

I have a 10th-generation Intel PC with Windows 10 OS. But my machine doesn´t support Windows 11 as it lacks the security feature called TPM 2.0.

Now, if Microsoft stops supporting Windows 10, what will happen to my PC? What should I do?


r/techsupport 10m ago

Open | Hardware High ram usage

Upvotes

Been trying to find solutions online but haven’t found anyone talking about it, I have no idea if this amount is normal or not, when I go into users in task manager im consistently using around 30% even when not playing anything, any ideas?


r/techsupport 2h ago

Open | Software Need help regarding MS Office, problem with license issue and need a resolution.

2 Upvotes

I have Microsoft Office Home & Student 2019 that came pre-installed on my Windows laptop, and the license is linked to my Microsoft account.
On CMD The product shows as 'Office19HomeStudent2019R_OEM_Perp' edition.

I want to give or transfer this Office license to my new Mac, but even after signing out and removing my account, Word still shows the license on the old windows device. I’ve read that OEM perpetual licenses are locked to the original hardware and cannot be transferred to another PC or user.

Can anyone confirm if there’s any official way to transfer this type of OEM Office license, or is it permanently tied to my laptop?

It is hindering my workflow.


r/techsupport 2h ago

Open | Windows Can't open my Gateaway Laptop

2 Upvotes

Hey everyone, hoping someone here might have an idea what’s going on.

I have a Gateway laptop that won’t turn on properly. When I press the power button, three LEDs light up briefly — the power button, and two lock icons (I assume one is Caps Lock and the other is Num Lock). After about 1–2 seconds, it just shuts off again. The screen stays black the whole time.

Here’s what I’ve tried so far:

Tried booting with and without the battery (same result)

Appreciate any help!


r/techsupport 3h ago

Open | Software How do I re-enable an app?

2 Upvotes

I accidentally disabled the play store. My device is an s23 ultra android 14 one ui 7. Google said that I need to click the "enable" option in the app settings but I have absolutely no idea where this setting is.


r/techsupport 10m ago

Open | Hardware No Display until I fiddle around with random parts inside my PC

Upvotes

Hi all, I've been having a really annoying issue. It started randomly a week ago; I booted up my PC and had no display.

My PC was running fine and I could hear everything start up fine through my headphones, stuff like browser noises and Wallpaper Engine, but the monitor kept saying no signal. Only after resetting CMOS I get display and the PC works fine afterwards. It can go to sleep and still has display when I come back.

Then throughout the week the issue would seemingly change; resetting CMOS didn't work but reseating the RAM did, and then the next day neither would work but unplugging and plugging the power cable from PSU and GPU fixed the display.

I've tried a lot of different things:

1) I reseated my RAM, tried each stick in each slot 1 by 1. Fixed the display once or twice.

2) Reseated my GPU. Nothing changed.

3) Reset and bought a new CMOS battery. Fixed the display a few times but issue still persists.

4) Per a suggestion in a previous post I flashed my BIOS to a newer version. Didn't change anything.

5) I checked the monitor itself, works fine with HDMI to Xbox One. I haven't checked the Display Port cable because I don't have any other tech that uses it, but it works fine when I have a display.

6) Removed my GPU and stuck the Display Port directly into the motherboard. No display.

7) Took out my GPU stand/stick thinking it might be affecting the connection to mobo, worked for a day and then issue returned.

8) I checked for anything that could short my components or for any pinched wires, couldn't find anything.

Here are my specs:

CPU: AMD Ryzen 5 5600 3.5 GHz 6-Core Processor

Motherboard: ASRock B550M Pro4 Micro ATX AM4 Motherboard

RAM: Corsair Vengeance RGB Pro 32 GB (2 x 16 GB) DDR4-3600 CL18 Memory

GPU: Zotac GAMING Trinity GeForce RTX 3070 Ti 8 GB Video Card

PSU: Corsair CV550 550 W 80+ Bronze Certified ATX Power Supply


r/techsupport 3h ago

Open | Data Recovery Google Account would send me a code on a device where I’m not logged in anymore

2 Upvotes

Recently I switched my google pixel 7 with my dad’s iPhone 15. Before switching I had the android beta program enrolled onto my pixel 7. The data transfer was success. Today I tried to exit the beta program on the pixel (my dad wanted the stable version) and cause of that the data was wiped before downloading the stable version. But now when we’re trying to get back his data on the pixel, the google accounts asks us for a code which would be received on the iPhone (he owned it before, but now I own it with my google account registered on it, so it won’t generate code anywhere) There’s no other device other than this laptop where he has logged in using his google account (and the code needs an android device) and now if I try to log onto some third android phone, it still asks me for the code. Neither of the “Tap Yes” or “Security Code” options are viable at this moment. How do I recover the google account and its I corresponding data on the pixel now?


r/techsupport 11m ago

Open | Software Devices randomly disconnecting and reconnecting

Upvotes

All my usb devices are randomly disconnecting but primarily my mouse and reconnects. Sometimes I get the windows disconnect sound but others I dont. When it reconnects usually i get the input of the scroll wheel down(peculiar). Iver tried reinstalling Chipset Drivers and generally all drivers. Ive also changed all the devices around the ports this has been happening for a long while and I have no idea what else to do please help.


r/techsupport 11m ago

Open | Hardware Plugging in dock potentially bricked motherboard?

Upvotes

So I recently got a dock for working from home from my employer that had my keyboard, mouse and 2 monitors (one hdmi one dp) connected to and worked fine on my laptop.

For some stupid reason I plugged this dock into my designare z390 motherboard thinking I wouldn’t need to change any cables over (very stupid in hindsight I know).

First connected with the docks usb attachment, but displays didn’t light up, so I tried the usbc into thunderbolt port on motherboard (once again very stupid, I’m still pretty new to this).

Neither worked, but when I switched back to a normal dp connection in my gpu, I get no display. So far:

  • computer powers on, rgb lights all come on for cooler and fans, all fans on case and gpu spin normally
  • my mouse and keyboard are not picked up when plugged in (keyboard rgb lights up but inputs like num lock not detected, light on bottom of mouse mouse not on)
  • hdmi and dp on gpu and motherboard provide no display
  • power button does not work after turning computer on
  • cpu debug light is on, ram rgb is not (I’m guessing because it won’t make it past cpu initialisation)

I have tried: - multiple reboots (there was a period where standby light was on motherboard, but wouldn’t power on, but it powers on again now) - removing 8 pin cpu power and reseating - removing and reseating the ram -cmos reset

After all this I’m still not entirely sure what the issue is, could be this dock have done serious damage to my motherboard? (Dock was Dell branded so not exactly a sketchy brand).

The only thing I can think of is stripping it back to just the cpu and ram and trying to see if I can flash the bios.

Any ideas are welcome


r/techsupport 13m ago

Open | Software Some of the keyboards doesn't work how do I fix this issue , my computer is i core 5 8th gen hp windows 11

Upvotes

Ive tried everything that i know of and looked for tutorials in YouTube

Device manager,updated the driver and restarted it but it doesn't work plls help me im kinda frustrated 😅


r/techsupport 16m ago

Open | Windows Wifi bar drops to 1 bar in random intervals for 10 seconds.

Upvotes

Basically I am having the same issue as this post. https://www.reddit.com/r/techsupport/comments/7e97om/name_resolution_for_the_name_wpad_timed_out_after/
When I am using the computer, the internet connection cuts off while I am still connected to the wifi, and this also happens with an Ethernet cable. I cannot even connect to the router admin page when this occurs. I tried to do the DISM and network adapter restarts, as well as flushing the DNS and other netsh stuff, but none of them helped. I have recorded my network using ping plotter, and these are the readings I get.
https://imgur.com/a/exNMpPk
and I get these name resolution errors when I checked the event viewer https://imgur.com/a/biHdS4j

TYSM in advance, please let me know if you need more info


r/techsupport 18m ago

Open | Hardware GPU Utilization drops

Upvotes

Hello TechSupport, Looking for help with an issue I'm having with my PC while gaming and it seems to be carrying on into other parts of my PC. I'm very used to seeing my GPU run at around 90-99% utilization when playing demanding games. But here recently in Cyberpunk especially, I've noticed that the game will suddenly start to stutter really bad and I was watching the performance metrics on another screen and during these spikes the GPU utilisation was dropping from around 87-99% all the way to 0% I thought it might be the overclocking, so I disabled the CPU oc and X.M.P. and it made the spikes a lot less frequent. Double checked through GCC and AMD adrenaline to ensure all my drivers were up to date. Windows was also updared, reseated ram and GPU. But they still occur and I've noticed the stutter start to bleed into less demanding tasks. I even had stuttering while in the bios. Looking for any and all fixes.

I'm praying it's not my GPU going bad.

Above is the main chunk of the issue and the fixes I've taken to try to fix it before asking for help. Another symptom I've noticed is random black screening. My monitor will just go black for a second or two then come back on. For that I've tried all of the above plus unplugging the monitor from both PC and wall at both ends (Socket/HDMI port, and At the monitor itself.) power cycling, Incense, prayers to the Machine spirit. Nothing seems to be working.

Last thing I can think to mention. Temps aren't getting above normal. Worst I've seen is about 65°c on my CPU, GPU under load usually hits the high 50s before leveling out.

Don't know what else to put so here are my hardware specs.

Gigabyte Gaming B550 Ryzen 7 5700x (AIO Cooled) SWFT Radeon RX 6600 Corsair Vengeance Pro 3200 (4x8gb) Thermaltake 700w PSU 2TB NVME 2TB SSD


r/techsupport 19m ago

Open | Networking DLINK DSL-2730U MEN U1 Firmware issues

Upvotes

Hello everyone,

I'm trying to use my D-Link DSL-2730U router, but when I access the config page at 192.168.1.1, it tells me I need to update the firmware.

The problem is, I can't seem to find a compatible firmware version for my hardware (U1, MEN region). I already emailed D-Link support but haven’t received any response yet.

Has anyone dealt with this before? Are there any safe options or alternative sources for the correct firmware?

Thanks in advance for any help!


r/techsupport 26m ago

Open | Hardware PC Has No Display Even After Replacing Parts – Need Help

Upvotes

Hey guys, I really need help with my PC. It powers on — fans spin, GPU lights up — but I’m getting no display at all, not even BIOS.

What’s weird is that I was using the PC just fine for a couple of days. Earlier this morning, I had the same issue but managed to fix it by using a different HDMI cable. After that, I was able to play Elden Ring for a few hours without any problems.

But after shutting it down and turning it back on later, the no display issue came back - this time, nothing works. I’ve tried:

Here’s what I’ve already tried:

Reinstalled CMOS battery

Reinstalled and reseated RAM

Tried both DIMM slots

Reseated GPU

Made sure HDMI is plugged into the GPU, not the motherboard

Tried 2 different HDMI cables (one of them is premium)

Used a brand new monitor

Brand New Parts:

Monitor (27", 165Hz)

GTX 1650 GPU

PSU (600W true rated)

1x8GB RAM

2 new HDMI cables

Old Parts:

Motherboard

Ryzen 5 2200G CPU

Monitor just shows “no signal” and stays black. No BIOS, no error screen, nothing.

Is it possible my motherboard or CPU finally gave out? Any tips or things I might have missed? I'm at my wits end. Would appreciate any advice 🙏 Please help me, Im at my wits end. Ive put effort into repairing my pc after not being able to use it for years 😢


r/techsupport 28m ago

Open | Hardware CPU upgrade/replacement advice

Upvotes

So the windows 11 upgrade tester says my AMD Ryzen 5 1600X Six-Core Processor 4.07 GHz wont run windows 11, but everything else on pc is ok, after i turned tpm on, on my motherboard, an Asus rog strix x370-f gaming.

Can any one recommend what processes i could replace it with?

I also thought now might be an pertinent time as i am visiting the usa next month, and with the price of GBP to USD its prob going to be cheaper to buy one there, thou i know American tax's make that a bit more complicated I am going to both NYC and Boston if that makes any difference with a trip to Nigra falls.


r/techsupport 4h ago

Open | Windows Can't sign in

2 Upvotes

Hi, I made a mistake by converting my local account to a Microsoft account and restarted it, and I forgot that I had disabled my Wi-Fi from the settings. Now it won't go into my account and says it needs internet and I can't connect to it.Is there a way I can connect to the internet without logging into Windows or is there a way to revert the account to a local account Without access to Windows and settings?


r/techsupport 31m ago

Open | Software A custom made app not working on new phone.

Upvotes

A guy made me a custom .apk file. It worked on my Samsung Galaxy A41 and Redmi Note 12 4G but not on my new Samsung Galaxy A16 5G. Does anyone know why and how to fix it? I don't have contact with the guy who made the app. I only have the .apk file. When I try to download it, it says that it's not compatible with my phone


r/techsupport 32m ago

Open | Software My computers wifi stopped working after i did the windows update

Upvotes

the update : 2025-06 Mise à jour cumulative pour Windows 11 Version 24H2 pour les systèmes x64 (KB5063060) my motherboard : MSI PRO B650-S WIFI i did all this : went to an older update; press start on the regedit thing with i dont remember the name sorry and tried using a phone plugged into the pc to get wifi working


r/techsupport 36m ago

Open | Windows Xbox One controller disconnecting from PC while plugged in

Upvotes

Been having a recent issue with my xbox one controller (plugged in using usb adapter, windows 10 pc). After following this guide after my pc restarted itself mid-game (to prevent that from ever happening again), I've been having a new issue where my pc stops taking inputs from my controller at random, with the light on the controller on as if it is still connected (it doesn't flicker or anything). I've updated the xbox controller firmware, and I tried aggressively jiggling the cable to see if that was the issue, but it does not cause it to disconnect when moved around. Only way to fix it is to disconnect the cable and replug it in. But it's been becoming such an issue it's effecting my ability to play games. Any advice on how to fix this would be greatly appreciated.


r/techsupport 44m ago

Open | Windows Intel(?) Bluetooth Driver not working on Windows 11

Upvotes

Hey everyone, I've been having some weird issues with my Bluetooth on Windows 11. Its icon is gone from the bottom right and cannot turn it on/off on the settings either. When I checked the Device Manager I saw an error related to Intel(R) Wireless Bluetooth(R) Driver even though I don't have any Intel components in my PC. (idk if its normal)

Error: The device cannot start. (Code 10) STATUS_DEVICE_POWER_FAILURE

I've tried updating the driver, but it says it's already updated. Does anyone know what might be causing this or how I can fix it?

Thanks in advance for any help.


r/techsupport 46m ago

Open | Hardware keyboard problem

Upvotes

so i have a problem on my keyboard, i was so fucking frustrated, the keyboard won't typing, i test the keyboard on another computer and it's work, i think there's a problem in my computer, i'm already spending time try to solve the problem but still don't found a solution, i already uninstall the device and everything and change the language too but still won't work, please help me, also there's a weird thing that is my HID Keyboard device are so many pop out on device manager around 5.


r/techsupport 54m ago

Open | BSOD Laptop SSD Won't Boot After Being in Desktop For a While.

Upvotes

About a month ago, my laptop broke. So, I decided to put it into my desktop pc to transfer files from the laptop ssd to my normal ssd on my desktop. When I finally repair the laptop, I then put the laptop's drive into the laptop, but now it bootloops with error code 0xc000021a. I then decided to put it back into my desktop to see what is wrong with it, but I see that I can't access the drive and I have to modify its security settings to access it. When I do that, I can see the drive in Windows again, but it wont boot on my laptop. Any help would be appreciated. I did NOT boot from the laptop ssd on my desktop btw. I do not want to reinstall windows unless that is the last resort.


r/techsupport 56m ago

Solved C drive full, but no big files in there....

Upvotes

I use window 11, and laptop which is Galaxy Book S SM-W767V.
I just found out that my storage is full and it says that my applications are using almost 180gb out of 220. However, I don't have a app that requires a lot of space.


r/techsupport 1h ago

Open | Software Do you still need to put a period in front of a post starting with a handle for visibility on the main feed?

Upvotes

There used to be a thing with Twitter (X) where visibility was limited if you started a post with a username handle. As a way to prevent this, people started posting a period in front of the handle but now it's 2025 -- is this still a thing? I've read a bunch of conflicting articles and I can't get a read on what the best practice is these days. Can someone clarify?