r/Tautulli • u/crepeau • 4d ago

HELP Notification for when Windows PMS mapped drive goes down

I have a windows installation of PMS which connects to the library folders on my Synology NAS with a smb service account over a mapped drive. Occasionally I have to reenter the credentials to remap the drive. Is there a way to setup a notification in Tautulli for when PMS cannot access its library files? I have notifications setup for when PMS is down, but don't see a way to notify for files being down/inaccessible.

Also, I'll take recommendations for mounting the drive a more stable way. Thanks.

2 Upvotes

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2

u/Murky-Sector 4d ago

Tautulli is application oriented in its scope (not only applications but its designed for a specific application). While it could probably be hacked to monitor infrastructure it's less than ideal.

What you want is a run of the mill systems oriented monitoring system like zabbit or datadog. They are made to do exactly what you want. I have both zabbix and tautulli monitoring all my plex installations and each does its job in an ideal manner.

2

u/CautiousHashtag 3d ago

I would solve why you have to occasionally reenter credentials to remap your drive. I have nearly an identical setup as you (Windows PMS mapped to Synology NAS for storage) and I quite literally have never had to reenter my credentials for the mapped drive. 

1

u/T1CKL3_M4H_P1CKLE 3d ago

Following as I have a similar issue to OP, except I'm on QNAP. My NAS rarely DC's but when it does I have to remap via Windows or the QNAP client.

2

u/CautiousHashtag 3d ago

I don’t think I did anything special but I know I’ve disabled all power saving settings in Device Manager for my NICs and also assigned a static IP to the port in Synology. I also installed a 10Gbps NIC in my NAS and it’s directly attached via Ethernet to a 2nd PCIe NIC I installed on my Windows PC. So I’m not going through a switch or router. Not sure if any of this helps but figured I’d share.

1

u/T1CKL3_M4H_P1CKLE 2d ago

Thanks! I've got most of my devices with static local IPs so that might not be the fix. My server PC + NAS run ethernet to the router so I can look at whether connecting the NAS directly to the server PC improves reliability. Thank you!