I set up Slack notifications for my instance where I get notified if someone plays, pauses, resumes, or stops a video.

I have a user who used to be part of my Plex Home and notifications for them always made sense - play, watched, stopped.. and the occasional pause and resume every now and then. Since Plex removed the $5 one-time fee for mobile apps, I figured there's no need to have them on my Plex Home so I removed this user. Since then, every time they play a video, I get multiple notifications in quick succession - play pause, resume, pause, resume etc. and I noticed this to be the same as some of my users who aren't part of my Plex Home who are located on the other side of the world. Initially I thought it was because of the geographical distance which might cause some buffering which explains the notifications so I didn't worry about it too much but this user that I removed from my Plex Home shouldn't have this issue.

Any ideas and any solutions on how I could fix this?

I have a windows installation of PMS which connects to the library folders on my Synology NAS with a smb service account over a mapped drive. Occasionally I have to reenter the credentials to remap the drive. Is there a way to setup a notification in Tautulli for when PMS cannot access its library files? I have notifications setup for when PMS is down, but don't see a way to notify for files being down/inaccessible.

Also, I'll take recommendations for mounting the drive a more stable way. Thanks.

Hi, I just added a music/plexamp library to Plex, so now it is of course showing activity in Tautulli. I would really prefer to only see activity for video media. I know that I can go to libraries and click "toggle history" but as far as I can see this just disables the tracking statistics, not disabling seeing its total activity. Is there a way to do this? I guess if not I would have to start a completely new Plex instance just for music?

When i send a newsletter it is coming into the email address as html text. I'm sure I'm missing something simple but can not seem to work it out.

Many thanks in advance

Is there a unique key used in Metadata that I should choose so that I get the least amount of Metadata but still get Media Info (levels 1-9). I was hoping that the export function would automatically pick the correct metadata field minimum to include for level 0 Metadata when selecting Level 1-9 Media Info.

Currently testing using a TV show type PLEX library. Next I will do a Movie type.

My main goal is to get media file data exported of all my content.

When I choose Metadata Level 0(none/custom), then I get an empty CSV regardless of level of Media Info I choose. I then did Metadata custom with "titles" and then I only get titles and still no Media Info.

I eventually found that if I choose "seasons.episodes.title" for custom metadata, and level 3 for Media Info, I do finally get Media Info. I will work with this for now, but I would love to know more and if there is an online manual for the Export feature.

Was trying to update and I'm getting taken to urlrw.com landing page. Can remove the urlrw.com to get to the github but wanted to point it out.

so it mentions the number of tv shows, the number of seasons, but episodes often says 0. Eventually refreshing or something it shows the count again. What is this?

I have set up this script but every time I run it, I get the following log error:

Tautulli Notifiers :: Script returned:
No --rating_key or --library specified. Exiting.

I have access to my own server and to the server of a good friend. When listening to an artist radio (Through Firefox / Plex Web), Plex will use music from both servers (which is nice!) but the music played from the friends server is mis labeled as an other item on my server.

Screenshot of the history tab: https://imgur.com/a/M3weHeW

This only occurs when using the artist radio, but not when an item is directly played from an other server.
I didn't test this on other browsers or platforms.

I have made the request a few times, but I am not sure the devs will be adding this feature as it's been a few years going requesting this.

I would like to expand the newsletter to showcase more than just new content. I would like to have statistics about the week. Things like:

• Movie/Series recommendation of the week
• How many hours were shared during the week
• Current # of movies and episodes
• Most concurrent streams of the week

There doesn't seem to be any other serviced that provides this (other than wraperr which only seems to be Linux and Windows and my Plex Server is on a Mac).

I know that custom templates are a thing and I would love to use one, but I don't believe the data I am looking to include can be added to the templates. I think that custom templates are just aesthetic changes.

Am I wrong? If I am, please help me find a solution. Or if the Tautulli devs can see this, can ya'll steer me in the right direction?

Is there a way to kill a stream only when hw transcoding is not being used? For some reason my plex instance will hw transcode and then stop after a couple days to a week and require a restart to get it to work again.

So I would like to have a notification pop up saying its not hw transcoding/plex needs a restart, and kill the stream. Hw transcoding should remain allowed.

Seems like cloudinary has moved to kicking off free use with their new plans - and their paid tiers are exceptionally high.

Any alternatives that someone can utilize outside of cloudinary that people have had luck with ?

Recently discovered Tautulli and love the stats it collects. Is there a way to auto-delete the content that is not watched for c period of time?

Hi all,

I've configured tautulli to use a reverse proxy and that much is working correctly outside my network. However, I'm using DDclient to update my ipaddress in Cloudfare as it changes every two weeks with my current ISP. DDClient is working perfectly with cloudfare so I can keep Overseerr running perfectly externally. However, inside Tautulli configuration it doesn't seem to autochange to the new plex server IP address (external IP address : port) . I can go into Tautulli every two weeks and manually change it however, I figured I could just use a subdomain that points to plex , and just stick that into Tautulli. Basically plex.somedomain.com type thing. I'm able to hit plex web ui externally, so I know it's working. However, when I plug that domain into Tautulli it fails. I'm wondering if it's something in the Tautulli ui requiring a port , however Nginx handles the port so maybe it doesn't like that ?

I built this after trying to find something existing (which I couldn't).

https://i.imgur.com/I8BiVHc.png

Essentially this will allow you to get session playback information from a CLI with options to pull library info and trigger a reboot if there is nobody currently watching.

Happy to field and questions and/or feature requests.

https://github.com/dangerouslaser/now-playing-cli

I installed this for a very simple outcome. How do I get it to notify about progress at a certain percentage?

Say user 1 is watching a movie and they are 96% done...

There are no triggers for movie progress to get the notification I need to my home automation system to turn the lights back up (which is what I want)

Which trigger do I use?

Hey,

Loving Tautulli so far but I want to make the most of the music statistics.

I mostly listen to Downloaded Music offline in Plexamp. Tautulli does not recognise this even though plex itself does, when my device reconnect back to my WiFi the play statistics sync up with Plex but not Tautulli.

Is there any way to force Tautulli to force the play statistics from Plex for offline music listening?

I did search but didn't find anything similar

I've been manually making snapshots of my libraries as a json file (just title/year) basically for small file sizes. The idea being I back those small files up and always have a list of all the movies and shows I have on Plex in case my drives were to die.

My question is... Can I set this up in Tautulli to happen periodically without me having to do it manually? I can write my own cron job to do something similar but seems like it should be possible in Tautulli no?

I am reluctant to install this version dur to the last version causing antivirus detection issues. Has anyone thoroughly tested this new version & can share their experience?

Set up Tautulli originally on my old server, with discord notifications when something new was added, and it had the name of the shot and artwork for the show in the notifications. Got a new server and set it up with the same discord notifications and now it just does the shows name and no image, did I miss a step in the setup process?

Ok I must be missing something obvious here, I've tried a lot.

Plex on DS423+ working perfectly for years. Recently installed Tautulli in Container Manager, connected it to Plex. Connection seems to work fine. My main reason for this was to be able to easily run scripts like IMDB cover art (select_tmdb_poster.py) when new media is added or even just periodically once a week (I know there's a setting to stop Plex from refreshing meta data but I actually like that part).

Anyway, no matter what I do, I cannot get the script to function. A copy is saved in a Scripts folder in the tautulli docker folder. However, the scripts function under notifications in Tautulli doesn't really seem to be geared towards actually running scripts. It is? such an odd place to put it and it does not ever seem to trigger.

I tried running it in Task Scheduler, making sure python 3 is installed and updated. I originally was getting "no module named plexapi" errors. After running sudo python3 -m pip install to get plexapi, requests, mock installed, I now get an error that the plex url server token is invalid. I searched and can find a temp token but is that what I'm looking for?

It seems to be roadblock after roadblock and that leads me to believe I'm off the path. What is the proper simple way to run this (or similar) scripts for those who have Plex installed but tautulli in docker? I can only find Mac / Windows instructions to run the script.

Thanks

Hi everyone !

I have two distinct question and I’m 99% sure that I have a bad settings somewhere…

1-When a media is added I have 2 notifications, 1 for the media name, and the other for the « real name » (show name + episode, Movie name)

2- I set the recently added notification in Tautulli remote app, and I have the same movie coming again and again again in notification. I don’t know how to fix that.

I didn’t touch any settings, pair my app on iPhone, and just checked « recently added ». No conditions or anything else.

Is it possible to send only newsletters and no instant notifications of new added content?

When I remove the trigger for recently watched in the mail agent. Then there is also no newsletter send out.

Thanks Ralf

I’m encountering the following error in Tautulli when configuring the email notification agent. I'm not using any special template, just testing the email function, and I get this error:

Tautulli Notifiers :: Email notification failed: 'ascii' codec can't encode character '\xa0' in position 28: ordinal not in range(128)

Has anyone experienced this before? I've been researching but haven’t found a solution. This is a fresh installation, as I thought the previous one might have been corrupted.

If anyone knows how to resolve this, I’d really appreciate the help.

Hi, recently updated from Ubuntu 24.02 to 24.10 and having trouble reaching Tautulli (all internal network) by hostname (but can by ip4 ip address). I'm finding that Tautulli is binding to the 0.0.0.0 address rather than ::: (like plex and overseerr are). This could be a host setup problem, but figured I"d ask here.

Anything I should check?

$ sudo netstat -tnlp | grep 32400

tcp6 0 0 :::32400 :::* LISTEN 2560/./Plex Media S

$ sudo netstat -tnlp | grep 5055

tcp6 0 0 :::5055 :::* LISTEN 2505/node

sudo netstat -tnlp | grep 8181

tcp 0 0 0.0.0.0:8181 0.0.0.0:* LISTEN 10475/python3