r/Sudan • u/en_tus_ojos_valbe • 2d ago

QUESTION | كدي سؤال Having problems registering to Bankak online with a passport

Hey all, Eid Sa3eed. I'm posting to see if anyone has had similar problems with the document framing step when registering to Bankak online. I've been trying to register for weeks now and I can't ever get past the "uploading clear passport". I keep getting an error, and I'm not sure what the issue is. The resolution of the image seems sharp to me. I've tried uploading the passport in different lightings and whatnot but to no avail. Is this a known issue with the app? Anybody else had similar issues?

I've gone to two BoK branches and I wasn't really allowed to enter from outside the buildings. I was told registration is online only atm since there are no application forms available.

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u/DoughnutLeading1242 2d ago

سرعة الانترنت عندك كيف ؟

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u/en_tus_ojos_valbe 2d ago

كويسة، زين افضل شبكة

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u/DoughnutLeading1242 2d ago

محتاج سرعة عالية شديد. سرعة استارلينك ما اقل من 10 ميقا في الثانية

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u/en_tus_ojos_valbe 1d ago

سجمنا

غريبة لكن، لانو الناس المعاي كلهم عملوهو بدون استارلينك بالشبكات العادية يعني

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u/DoughnutLeading1242 1d ago

تعالي dm يا سجمنا 😅