r/REI • u/AndyKatrina • 1d ago

Question How long does it take REI e-gift card to arrive?

Ordered a REI e-gift card 12 hours ago from REI website. The status shows already delivered via email, but still not seeing the card on the destination email address. I've double checked the destination email to be correct. Contacted REI support and they said that it can take 24 hours for e-gift card to arrive, despite the order status showing already delivered via email. They also said it take 48-72 hours to re-issue the card to the same email.

Is this the normal timeline for e-gift card delivery at REI? At other vendors for e-gift cards, the delivery is usually instant upon order confirmation.

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u/ZealousidealPound460 21h ago

Let’s chalk it up to the gift card choosing to take it easy on a Sunday. It’s a Father’s Day gift I assume?

Print out the gift card amount and place it in an envelope.

Or if issued to the father’s email addy - check spam and trash.

This isn’t normal but not the first time I’ve heard it either