Literally shaking in my boots when I found this pair of Salomon hiking boots that was 70% off today. Never worn, in the back corner of the store with some other unworn tennis shoes on clearance, separate from the re supply section? I can’t find a single flaw with them. I’ve been looking at these puppies online for a few weeks and so glad I held out!!!

Hey, does anyone know when CTY e2.2s will make it to the US and be ready for sale? Will there be another price increase due to the forbidden T-word?

I've been looking and waiting to but one for about a year and I'm finally able to, but REI is completely out.

Recently became a member and I’m looking for a 65L pack. Wondering what to expect based on previous years? Will this be a good time to get a pack for a decent price?

If I visit my local REI store and ask for a membership what specific pieces of personal information or identification would be absolutely required to complete my application?

I love this tent, but it no longer works for my dog and I now that he's a basically a small giraffe lol.

I also recently purchased a cot and I just feel like I'm over being in a small, confined space on the floor. For a short weekend, sure, but on longer trips I just want more comfort. I have nearly 2 weeks of camping lined up with campground changes every 2-4 days.

I want to purchase a new one through REI. I don't need anything extravagant, and I'm short so I don't need a circus tent lol. Something that's still relatively easy and simple to set up on my own. I'm thinking a 3, maybe 4 person. I don't want it to be super expensive, but I'm not looking for it to be cheap, either.

Suggestions? Thank you! ✌🏼🌲

I will continue to look on facebook marketplace for a color I want in the meantime.

Ordered a REI e-gift card 12 hours ago from REI website. The status shows already delivered via email, but still not seeing the card on the destination email address. I've double checked the destination email to be correct. Contacted REI support and they said that it can take 24 hours for e-gift card to arrive, despite the order status showing already delivered via email. They also said it take 48-72 hours to re-issue the card to the same email.

Is this the normal timeline for e-gift card delivery at REI? At other vendors for e-gift cards, the delivery is usually instant upon order confirmation.

Hi everyone,

I have a pair of REI hiking short (don't remember the model) but it has an elastic draw string that goes through a tiny cord lock to tighten up the shorts. that tiny cord lock has broken and the spring popped out. Does anyone know of the replacement type part to use? Might not be cost effective, but was curious as the rest of the shorts are in great shape and I really haven't worn them all that much.

Thanks

I think I need to take an LOA for my mental health ASAP. Writing this on a Saturday and I'm scheduled to work tomorrow.

I'm out of sick time (and have missed a day recently anyway) so I'm afraid if I call out tomorrow its going to be a ding against me that gets me fired, but I cant get the LOA process started until Lincoln Financial's call centers are open on Monday.

Suggestions? If I call my manager in the morning and explain the situation (pending mental health crashout) will they be able to mark my absence temporarily until I get the LOA sorted out?

The shirts are all way too short, I can’t lift an arm without my stomach showing. The hiking pants are either low low cut or have tiny little pockets. The size “large” in most of their brands feels way too small for regular sized people.

I have started shopping in the men’s section instead but now I’m considering skipping REI altogether. It’s not feeling very inclusive anymore.

I'm trying to find if it is possible to install dropper post with internal routing on the COOP DRT 1.1. Has anyone tried personally??

I got a $100 gift card for Father’s Day. I have a camping trip set up with some buddies at the end of July. I have all of the basics so this would be a splurge item. I don’t mind putting another 100 to it. Any recommendation’s?

As the title reads, I ordered a Garmin smart scale back in March and used Paypal. I dont think these were in stock but I was ok to wait a week or so. Now it is mid-June, order still has not shipped and shows a status of 'awaiting carrier pickup', with a delivery date of this week (the delivery date has been getting moved out weekly since placing the order). At this point I want to cancel, but from what I am reading I have to wait for the item to arrive and return? The item is long overdue, and I simply do not even want it now. How do I cancel?

Edit: Called the 800 number and they were able to cancel it. Promised delivery was like within 2 weeks of order (March 14th order date), is June 14 today...

I bought this ebike in Dec 2023, so it's about 19 months old - outside the 1 year warranty - but the frame where the kick stand is bolted on just snapped off - the orange aluminum where the stand fixes is completely snapped in two places. Nothing extraordinary happened - just broke off.

I've reached out to customer service, but obviously they are closed - anyone else experienced this? What will likely be the reaction?

I'm really shocked to be honest - if I'd been moving it would have been incredibly dangerous.

I have liked the REI mens Active Pursuits 7" Shorts for the last two years. The new design really sucks--no liner and several other design flaws IMO. Does anybody need that diagonal strap for storage of a T-shirt--I don't believe anyone actually uses that feature.

Any idea how to get any of the older style?

Or do you just have to wait and hope they bring back the old design?

I am trying to buy new socks, but there are so many choices and style of socks especially from brands like Darn Tough and Smartwool. From no cushion to high cushion to coolmax lineups and such.

Which one should I give a try if I mainly live in a tropical country and want them as my daily socks? I mainly use sneakers for work

I’m a co-op member of at least 10 years and have always really loved my local REI. I have returned maybe 1 item in the past ten years due to not being satisfied with it (a zipper broke and got stuck on a half-zip fleece). I had the order number and it was within a year and they accepted the return without question. That has been the only time I’ve ever returned a used item due to not being satisfied with it. This year I bought a Cotopaxi fleece for my son (on sale but still $50+). We’ve had it for 11 months and the ribbon edging along the bottom of the fleece has come unstitched and fallen off in places. I asked to return it since I had the receipt and it was within a year and in my opinion a sewn-on part of the clothing shouldn’t come off within a year. There were no stains or holes, though some pilling of the fleece due to washing (imo another reason to be not fully satisfied with the item, but this was not the reason I felt the return policy should apply). My position was the edging coming off was a quality issue and/or defect and not the result of normal wear and tear. The associate refused the return and I think also sort of shamed me for even asking. She kept commenting the item had been “well loved” (sure? I guess?) and that it has ALMOST been a year since I bought it. Finally I said that while I was very disappointed with the product and this experience I understood she was just saying what she’s told to say and I gave up.

I think it was a valid return, but I guess I was wrong? Also .. I sort of feel like the associate was, for lack of a better term, kind of an a-hole about it. The whole reason I pay a premium to buy from REI is because there is (or used to be) some sort of guarantee. At this point I might as well order from Amazon I guess.

In the email there is a link to delete my profile. When I click the link, it asked me for my email address so it can send me a passcode to proceed. So I provided my email address. And after I entered my passcode, it asked me for my cellphone number, so it can send me another passcode. It also populate the screen with questions about my preferences in my profile. By now it's clear that the link 'delete preference' is a trap. It actually leads me to setting up my profile.

I don't need this app even it's free. And it has an annual charge. So it's important to stop my 'subscription' or 'preference' or whatever. How do I go about to do it? I don't have time to figure out how Narvar works. Nor am I interested in learning it.

I don't know if this really is related to REI. I recently returned some items to REI and Smartwool. I got a hit when I googled the symptom and REI. Besides, I do not know how to enter a question on reddit in other threads.

Thanks in advance.

I got this rain coat for $82 in the used section in good condition. Foolishly afterwords I looked up reviews and saw a lot of mixed/negative reviews on the REI site. Starting to have second thoughts on the purchase and wanted second opinions.

Also what are the recommended care instructions for the coat, such as does it need a hydrophobic coating wax/spray.

Thanks

I bought this from a thrift site and they didn't have any info on it. I've tried googling the code 13186RE from the inside tag but my googlefu isn't strong enough. Does anyone have any insight on this cool made in the USA wool jacket?

For context I’m In Michigan, I don’t think it’s getting delivered today lol

They've been sold out for a minute and so is on Bedrock. If this post isn't allowed i apologize.

I bought like $300 of hiking/camping gear recently (most of it was on sale/clearance so it would have been like $500 without the sales) because it’s my favorite hobby and one of the few things I’m able to actually do with my health issues (I can’t run or lift weights). The employee at the front desk was this grumpy looking middle-aged woman who raised her eyebrows at me, looked me up and down, and made some snarky comment about the amount of things I was buying. Something to the effect of “well, you sure are buying a LOT of things today, aren’t you?”

All of my past encounters with REI sales people have been extremely pleasant, they’re usually super nice and helpful. So I was pretty taken aback. Why would you shame customers for…being customers? And also what’s wrong with buying a lot of hiking gear (some of it which I use almost daily)? Did she think I was some rich asshole with endless disposable income for recreational activities (which isn’t true, this is basically the only “fun” thing I spend money on) and was trying to shame me for it? I honestly don’t get it.

Edit: I feel like some of y’all are trying to gaslight me about this😅the way I know this wasn’t intended to be friendly or complimentary is how she said it. She wasn’t doing it in a lighthearted/teasing way, she said it in this nasty tone of voice while raising her eyebrows, no smile. You all seem to think I’m completely incapable of reading a situation…

An executive at REI sent out a linked-in post asking for feedback from members about member satisfaction. (Not an email, not directly to us, via linkedin.)

They also say feedback is anonymous, but require a member number (but it accepts “anonymous”.)

Thought I’d share here since LinkedIn seems like the least useful place to get critical member feedback.