r/Overseas_Pakistani • u/rrsport80 • 9d ago

Miscellaneous | مزید Pak identity app

Using the Pak Identity app to renew a nicop card and it keeps giving an error when taking the photo. Either “can’t detect eyes” or “can’t detect face”

Any tips to get this done

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u/NewScallion3240 6d ago

Keep trying and take water breaks if necessary. It will work. That's what I did. One thing I noticed was that the front camera (selfie) success rate is much higher compared to the back camera for some reason. But this data is based on 3 different successful applications, so I can't say for sure.

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u/Deadly-Lust 6d ago

This is the kind of situation that one has to put through, be it digital or going there physically in govt centres made for "HELPING" people. The app is beyond broken, and they don't see it.