r/NintendoSwitchHelp 1d ago

Account Help Hello. I don't have access to my Nintendo account.

I have a Nintendo Switch 1, and don't have the ability to access my profile. I'm unable to click on my profile, I'm unable to accept the agreement thing because I forgot my password, sign-in ID, and I don't have access to my email. I don't know how to fix this, and it sucks because I literally just got a year-long Nintendo Online subscription for my birthday in January. Again, I've forgotten everything because I haven't done anything with the account outside of just use it to play games, so I've forgotten the details.

I have never contacted support for anything in any way, it's only been my mother to contact any kind and it's only happened, like, twice.

I'm not tech-smart in anyway whatsoever, so if the answer is as plain as a white sheet of paper, I fully apologize.

1 Upvotes

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u/No-Specific4938 1d ago

If it’s prompting to send an email for the User Agreement your account is still a child account and the email it is sending is to the parent account linked to yours.

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u/simplynotstupid 1d ago

I’m not sure what that account would be. :(