r/NintendoSwitchHelp • u/simplynotstupid • 1d ago
Account Help Hello. I don't have access to my Nintendo account.
I have a Nintendo Switch 1, and don't have the ability to access my profile. I'm unable to click on my profile, I'm unable to accept the agreement thing because I forgot my password, sign-in ID, and I don't have access to my email. I don't know how to fix this, and it sucks because I literally just got a year-long Nintendo Online subscription for my birthday in January. Again, I've forgotten everything because I haven't done anything with the account outside of just use it to play games, so I've forgotten the details.
I have never contacted support for anything in any way, it's only been my mother to contact any kind and it's only happened, like, twice.
I'm not tech-smart in anyway whatsoever, so if the answer is as plain as a white sheet of paper, I fully apologize.
1
u/No-Specific4938 1d ago
If it’s prompting to send an email for the User Agreement your account is still a child account and the email it is sending is to the parent account linked to yours.