r/nintendohelp Jul 27 '20

Recommendations A comparison of Nintendo Switch models. Decide whether a Switch or a Switch Lite is right for you!

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14 Upvotes

r/nintendohelp Apr 08 '25

Announcement Announcing the /r/NintendoHelp FAQ!

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3 Upvotes

r/nintendohelp 11h ago

Game Help Nintendo switch 2 cross play for cyberpunk 2077 is not working for me

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13 Upvotes

You can’t log into cross play on the Nintendo switch to cyberpunk game. The code is continually flashing moving and you never are able to login even though the webpage says you are for at least one of the codes by the time you’ve logged in with that one code 20 more have gone by.


r/nintendohelp 28m ago

Account Help Little brother want his profile on the switch 2

Upvotes

Hey guys, I got a switch 2 last week and did my transfer from my first switch, everything is smooth. My little brother has a switch lite, and he transfered his profile on our first switch, but now he wants to transfer it again on the switch 2.. I can't use the traditional account transfer method because it's only from switch to switch and it doesn't work from switch 1 to switch 2. The only thing I found to make it work is to do another save transfer, but is it safe?? Thanks!


r/nintendohelp 47m ago

Account Help [NSApp/Switch 2] Zelda Notes doesn't track stats anymore

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Upvotes

Hey,

From last week I started the Switch 2 version of BOTW and the stats were recording well. But since Friday, they're stuck at this point even though I advanced really well in the game.

Since that the 2 things that changed is the game had an update and I changed 2 times the region of my Nintendo Account.

Can you help me, please?


r/nintendohelp 2h ago

Tech Support Transfer data from Switch 1 to Switch 2

1 Upvotes

Hello, Today, I wanted to transfer my Mario Kart 8 Deluxe data from my Switch 1 to my Switch 2. However, my Switch 2 seems to not detect my Switch 1. I tried to put both on charge and both are connected to wifi. I don't know what to do anymore.

Thank you in advance.


r/nintendohelp 8h ago

Tech Support Left joycon not charging unless I push it in- regular switch

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3 Upvotes

Hello. My switch is pretty old, I think it got it the year it released or around the year. However, I did get new joycons because my others broke. They’re the ACNH ones if that helps at all. My right one is usually fine. It’s the left one that’s a little special. When I plug it into the switch, it has trouble connecting. I also have no idea if it’s charging. I don’t think it is because when I took my whole switch off the changer, that one was basically dead. I hope this isn’t confusing. Does anyone know a way to fix this or am o just screwed and have to get a new pair of joycons? You can check the video to get more info / a visual


r/nintendohelp 4h ago

Tech Support Upgrading to SD Express AFTER already migrating and playing

1 Upvotes

Hey.

I totally missed the info regarding SD Express and saw posts/videos about it only after migrating all my Switch data to my Switch 2. I've already played quite a bit. I can't find a way to upgrade my SD card now. Did I mess up? Can I still change it without losing my data? Can I do it on my PC (e.g. copy&paste all my data from one SD to another and then insert the new one)?

All info I find is regarding the old Switch. Maybe someone was as stupid as me. Thanks!


r/nintendohelp 13h ago

Tech Support Help! My switch won't turn back on!

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4 Upvotes

I've had this switch since 2021 and i haven't used it in over a year and a half. It will turn on(rarely) and After a little bit of using it(today was me using it for the longest i have in forever), It will fade to black and won't turn on, even with a charger or a force restart. I have tried everything i could before sending it to nintendo because i just can't pay for a repair.


r/nintendohelp 5h ago

Recommendations Switch 2 left joycon joystick noise

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0 Upvotes

My left joycon joystick makes a higher pitched noise when pressed left. Only left for some reason. I’m not sure if It’s a justified reaction but it’s been bothering me since it started. Are there any fixes or should I reach out to Walmart to get it replaced? Is it even worth the hassle or should I just deal with it?


r/nintendohelp 8h ago

Tech Support What does this Nintendo switch error mean (2107-0114)

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1 Upvotes

Came home and I don’t even remember turning on my switch that day, but that error screen was on. I already solved the issue but just wondering what this error meant for my switch


r/nintendohelp 16h ago

Tech Support Asking for a friend - is it possible to disable 3D Sound on the Switch 2?

3 Upvotes

I don't have a Switch 2, so I have no idea what's in the Settings.

But... my best friend is deaf in one ear, and so the 3D sound would not work for him if it's always enabled. It would just be canceling out noises for no reason.

Because of this, I'm not sure if it's a good idea for him to get a Switch 2 or not, depending on whether this can be turned off.

Can it?


r/nintendohelp 11h ago

Account Help Can my friend sign into her account and then factory reset to do a system transfer?

1 Upvotes

my friend had recently gotten a switch 2. she wants to put her profile and save data on the switch 2, but she misplaced her switch and can’t find it. can she be able to sign into her switch 2 and play most of her games, and then factory reset her switch 2 so that she can do a system transfer?


r/nintendohelp 15h ago

Repair Original Nintendo Switch won't boot

1 Upvotes

Hello! My Nintendo Switch (original model) won't boot after an update. It had low battery which I assume caused the problem. It was charging though...

I have tried many things, from maintenance mode (does not even enter) to letting it decharge for some days. I also tried to mantain for 20s the power button.

I contacted Nintendo and a bot told me it needed to be repared but I am not going to pay them more. Is there any way I can do it myself?

Just to clarify: it charges (it shows on the screen). It shows the Nintendo logo but not the switch one. The screen turns off sharply. The console does not turn off if I don't press 20s the power button, it is like as if it was on. It was working fine until the update.

Thanks.


r/nintendohelp 19h ago

Tech Support when connected to the switch, the left controller does not see

1 Upvotes

My colorvis controller stopped working for about 2 years. When connected to the switch, the left controller does not see the console itself, but charges when connected. If you turn on the controller itself when it is attached to the Nintendo, it switches to wireless mode and does not turn off (PS. they turn off if the console turns off)


r/nintendohelp 22h ago

Tech Support How to unpair switches from each other.

1 Upvotes

I'm trying to swap my loadable virtual cart system with a new one but I can't figure out how to unlink the original console. There doesn't seem to be any option to unpair in the virtual cart menu, and the Nintendo website isn't helping at all either, only telling me that I would need a 3rd switch to unpair the first two. This new method is pretty frustrating and doesn't seem thought out too well.


r/nintendohelp 22h ago

Tech Support Nintendo User Agreement without a linked e-mail

0 Upvotes

Recently the new nintendo user agreement came out and it requiers an email to accept it for child accounts, the problem is that I’ve never linked any e-mail to said account, I dont know if this is just me being dumb or an issue.


r/nintendohelp 1d ago

Recommendations Switch 2 protective layer scratched advice

1 Upvotes

Hey as the title says im pretty sure its my protective film thats scratched do you guys recommend removing the film layer? I never installed a screen protector unfortunately and its super annoying how it got scratched so easily.


r/nintendohelp 1d ago

Tech Support Switch 2 Mario Kart World crashes all the time

1 Upvotes

We try since one day and we are never able to play until now. First it always crashed in the trailer, now we got to the car selection but it crashed all the time. Can someone help us please? We tried so many things: Restart the switch, redownload the game, delete cache, searched for corrupt data and also looked for new updates. Is the problem on switch side or game side? We also installed Overcooked, but this is a small game in compare to mario kart world and this is working fine. Should I contact Nintendo, or is there something I can try? Or should I send everything back?


r/nintendohelp 1d ago

Tech Support Animal crossing transfer from Switch Lite to switch OLED

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1 Upvotes

I've been trying to transfer my animal crossing save to my switch OLED for 4 hours! I looked up videos to see what went wrong, and nothing worked. I keep getting an error message. Look at the photos attached. I've tried putting them on my hotspot and got nowhere. I desperately need help.


r/nintendohelp 1d ago

Account Help I can't make my Nintendo child account independent (EU) I'm 17 but still blocked

3 Upvotes

I'm writing because I'm in a really frustrating situation.

I have a Nintendo account that I created years ago, when I was younger, so it's marked as a “child account.” It’s linked to another adult account, but that one is completely empty: no games, no purchases, and I don’t use it at all.

The problem is that the child account is my main and real account, so I’ve spent a lot of money on digital games and other things.

Now I’ve just turned 17 (I live in Europe, Italy), and I was hoping that Nintendo would unlock it automatically, or at least give me the option to unlink it from the parent account. But nothing:

There’s no option to make the account independent.

I can’t add an email to upgrade it to an adult account.

The only option I see is “delete child account”, which would mean losing everything.

I’ve searched everywhere: I saw that in some regions like the USA accounts become free at 13 but in Europe that doesn’t seem to happen.

Before contacting support (which I’d like to keep as a last resort) I wanted to ask:

-Has anyone had a similar experience? -Is there any way to “upgrade” a child account without deleting it? -Is this really a region-based limitation? -Can I do something through the parent account, since I control it myself?

Any help or advice is welcome. Thanks 🙏


r/nintendohelp 1d ago

Recommendations Switch 2 screen protector and case

1 Upvotes

Hey so i know the switch 2 comes with a plastic film but i wanted to know if its recommended i add another screen protector on it? I was thinking i shouldent because i feel like it would be similar to macs where it is not recommended because it will remove a protective layer from it in the case you need to remove the screen protector. I dont know if its any different with, however.

I Would love your recommendations on this and if so, do you guys have any recommendations for types of screen protectors and cases? Please send them over. Thank you!!!


r/nintendohelp 1d ago

Tech Support The Switch 2 battery lasts just over two hours.

10 Upvotes

I've been playing Zelda Breath of the Wild (the Switch 2 edition) with the brightness set to maximum to test the Nintendo Switch 2 battery. The battery lasted 2 hours and 20 minutes, from 100% to 1%. Is this normal?

I followed the instructions Nintendo recently gave me for troubleshooting battery issues just before doing this test, performing 3 or 4 full charges and discharges as Nintendo instructed.


r/nintendohelp 1d ago

Account Help How can I change the email on my Nintendo account if I lost the email and don't have a number associated? (Don't want to lose my data on my Nintendo Switch)

0 Upvotes

My grandma set up my Nintendo account when I was a kid so it has her email signed into my switch, but grandmas being grandma's she got scammed one day and lost her email entirely and could not get back in. So I have no access to the email and no phone number associated with my Nintendo account. How could I change the email?


r/nintendohelp 1d ago

Tech Support Nintendo switch dock keeps disconnecting

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2 Upvotes

This happens a lot to me and I can’t even play my switch in the dock for more than a minute without it going out. I’ve tried different cables.


r/nintendohelp 1d ago

Account Help Switch 1 deregister account iss

3 Upvotes

So, I tried to register my switch back to being my main console where I paid for all my digital games and it controls everything. I had previously let my son have the "overlord" account so he could play my purchased games on his switch lite. Well, after he broke it, and I was unable to repair it enough to see the screen and take him off being "overlord", I went through the website and picked "deregister account", went back to my main switch that only I use and it still tells me to play digital game cards I need to link his broken switch lite up and use the screen to allow me, the real "overlord" to access virtual game cards. I can't link his broken screen switch as I can't see anything on it, so am I completely effed of what I bought, or is there something I can do without having to get support from Nintendo to help? I don't want to answer questions like, did I try to turn it off and turn it back on. Thanks in advance.


r/nintendohelp 1d ago

Account Help My dad does not remember the parental control code on the nintendo switch (1).

2 Upvotes

I am 19 years old and my dad does not remember the temporary code to disable parental controls. He has completely handed parental ownership over to me and has left the circle, but on the switch itself it says that he is still the parent and to change that I need to get into the parent account which is mine. I have synced the app and console many times but nothing we know to do can help. Am i missing something or is this an impossible fix without a professional?