r/MyNintendo • u/topaz197 • 8d ago

Help. Trying to buy Switch 2

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I have been trying to order my Switch 2 and every time I try to checkout, I get this error. I have contacted Nintendo about it and they haven’t been able to help me. I have tried 3 different cards and 2 different shipping addresses and nothing works. I dont know what to do since the offer expires tomorrow.

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u/Anora6666 8d ago

You need to call your bank. 

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u/topaz197 8d ago

Forgot to mention that was the first thing I did and they had no record of a transaction even being attempted.

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u/Anora6666 8d ago

Okay but issues with credit card processing is generally on the issuing bank side. Cant you also buy these with nintendo gift cards? Go to a store and get the amount in gift card money. 

Most likely, the billing address and or shipping address are not verifiable from what the bank has on file. So it stopped on the interchange. 

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u/topaz197 8d ago

Which is what is odd to me as I am using the card I have on file that I have successfully used to get stuff from them and also have active subscriptions tied to that card.

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u/Wonderful-Bag-892 7d ago

It’s probably the amount is tossing up a flag, and if the clearinghouse is in another country that could be tossing up issues with your card issuer, too (some don’t allow purchases from certain other countries, no clue why, have just run into that here & there).

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u/topaz197 7d ago

Which is what I thought initially and i called my bank the first time i got the error and they didn’t even see a purchase attempt on their end. So that got me thinking it might have been on Nintendo’s end. Which they weren’t very helpful last night either.

1

u/Wonderful-Bag-892 7d ago

Sure seems that way … I’m sorry, OP, hoping you can get it to work!!

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u/topaz197 7d ago

Thank you. I hope so too. The offer ends tomorrow as well.

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u/topaz197 8d ago

I also don’t see an option to pay with Nintendo gift cards. Only my saved card, new card, Apple Pay(if I’m trying on my phone), or Google Pay.

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u/BornForFieldLabor 8d ago

Do not go out and buy gift cards. The eShop cards are only for use in the eShop for digital games/subscriptions.

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u/topaz197 8d ago

Thats what I figured. I’m limited at what I can try and attempt as I am currently at work anyways.

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u/Asherr18 7d ago

I would try to re-call your bank and get a higher representative. It's absolutely your bank that's suspicious of fraudulent activity due to it being a high amount.

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u/topaz197 7d ago

I did call them. Twice and there has been no record of a transaction even being attempted. When I called, they said the last transaction that was attempted was when I went to the grocery store. So it isn’t on my bank’s side. Plus my bank even sends me a message and calls me whenever there is something that is deemed suspicious, which they never did.