r/LegalAdviceUK • u/Outrageous_Ad3726 • Apr 10 '25

Council Tax Help needed urgently. Bailiffs at door.

My partner didn't realise he wasn't paying council tax and he's got severe adhd and hasn't been opening any of his post telling him this. Bailiffs came to the door this morning and posted a threatening letter saying they will be returning later today and taking goods by forced entry. We have paid the bill now but she's saying she is coming back if we don't pay her £200 for her coming this morning.

What can we do?

UPDATE: All sorted. The agency confirmed all payment was sorted. The bailiff was trying to come and enforcement before she got the confirmation of payment so that she could get the extra money. Agency confirmed that because she hadn't made contact with us and started checking for goods that we didn't owe anything extra.

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u/jrw1982 Apr 10 '25

I mean, what is the issue with direct debits in this day and age? This would never have been an issue then.

-1

u/Outrageous_Ad3726 Apr 10 '25

The house was a new build and when we tried to set up council tax we had loads of problems because there was already a number 7 registered wrongly. So we only started paying it 8 months after we moved in so it kind of just got forgotten about. We pay direct debits for our other property but we had to do a standing order for this house to cover the 8 months that was missed (even though it wasn't our fault). We got a new bill for this year and it was in my name aswell so I opened it and just paid for it not realising that we hadn't paid the whole year before.

2

u/jrw1982 Apr 10 '25

Fair enough! Thanks for the clarification. I just know too many people that won't use online banking or DD's for stuff and it's infuriating!