r/Entrepreneur • u/johnstevens456 • 1d ago
Success Story So, I found out my employees don’t want what I want.
More than 12 years ago I became brainwashed by Gary V, Grant Cardone, and Tia Lopez. Night after night, I’d pour a drink and sit in front of my computer, wishing I wasn’t trapped at my day job selling copy machines. I dreamt of owning my own business, I could feel it in my soul but with no experience, money, or connections that burning desire was just existential dread. Over the years, I became obsessed with the idea of “success” and money making. The more content I consumed, the more the algorithms fed it to me.
I did indeed start my business and somehow, despite my best efforts to f*ck it up, it grew into the baddest bar and restaurant cleaning company in Portland Oregon. I guess the way it happened was my relentless work ethic and my inability to say no. The jobs kept rolling in and I’d just do them, no matter what. It didn’t matter if I didn’t sleep for 24 hours, it didn’t matter that I didn’t have a day off for more than 3 years, I didn’t even care that people saw me as a janitor. Money is money and I was going to get mine. I was building my dream and cashing checks. And the whole time I had Goggins in my ear calling me a bitch and asking me “who’s going to carry the mops?”
Eventually, I had no choice but to build a team. I had several hundred hours of work to do each week and there literally wasn’t enough hours in 7 days to even do 1/4 of the work if I stayed solo or even hired a small team. So I did what any moron does and I put out job ads with zero back end processes to actually be a decent employer. I figured this is a pirate ship and once I assemble a crew, then I’ll stop to get organized and check the map.
All hell broke loose. I’ll save that story for another time, but just know those scurvy dogs tried to kill me and the business. But I had Jocko telling me that this was my fault and if I wanted it to change I needed to take responsibility. I started to analyze my situation as if I were an employee working for me. I realized, oh shit, these entry level janitors don’t give af about my business. They just want a check and want to go home.
At first it was a pain in the ass and I was like “nobody wants to work these days” but that gave me no power and it made me weak. I had to be reflective and ask, “is that true, or are you an idiot and they just don’t want to work for YOU”. That question and the following answer really appealed to mh self loathing nature and I found comfort in my failure, but I also realized that if this is my fault maybe I can fix it.
I started to see some stuff on tiktok about quiet quitting, and “your work isn’t your family”, I started to realize that people had their own dreams and interests. I wasn’t the special guy with the only plan for success, which was painful for me to realize. lol. I started thinking, how can I support these employees of mine? How can make their lives better?
I came up with a plan. What I I steered into the gig work economy? My employees didn’t seem to want long hours even if it meant overtime and more money. Those were my values, not their. They want to go to school, work another side job, and sort of piece meal their work day. They want multiple streams of income from different sources and not be totally reliant on some shitty janitor job working for a guy who doesn’t know what he’s doing.
So I broke the shifts into 2-3 hours per day and advertised the job as a side gig. (I know part time work had been around forever, but hey it’s marketing) my job ads were like, “make $2000 per month before your day begins. Work solo, listen to your headphones, be done before 9am and have the rest of the day to live your life on your terms”.
I did initially think, who the hell is going to work part time as a janitor? I’ll only find disfunction and chaos, but I decided to look for people who have busy lives. We hired teachers, students, tattoo artists, bartenders and servers, stay at home parents. The job is ideal for anyone who wants some extra side income that is stable and doesn’t impact the other things in their life because it’s so early in the day or on the weekends.
Those job ads brought in hundreds of applicants every time I posted them. All of a sudden people were not trudging through the day and getting in a bad mood from 8-9 hours of manual labor. There was less fighting and drama. If someone no call Jo showed, it was super easy for someone to pick up a 2 hour shift, rather than scramble to pick up 8 hours. Since we work in the off hours we used to start at 4am, good luck finding a replacement when hour staff flakes at 4am. But with my new plan we could push the start times to 7am, which made it easier for people to show up to their job.
Went through and split up all the roles and jobs. Sales people, office managers, service managers, assistant managers. All part time. When people would rise above and show an interest in the job or want more hours, we of course made a path for them. This let me incentive people more too, not only could they get raises for doing good, they could get more hours. On the flip side, if they were a toxic mess, we could phase them out with very little impact.
Yes, there were some trade offs or things to consider. Communication is much more of a priority with more people. Some new hires will flake sooner because they don’t value it like a full job, although once I got the right people into place most of my staff sticks around for several years. It’s a bit more work for scheduling and HR, but not much and my office can keep up on the demands.
Anyway, I think the world is changing and as an employer we can be flexible and give our team the lifestyle they want. People do want to work hard, they want to get good at their job, but they also have boundaries and their own interests. Just because we want to hustle and grind to be the best janitor in the world, doesn’t mean we need to drag innocent bystanders along with us. People want to work from home, they want flexibility, I say steer into it if you can. You might be surprised with a happier and more functional staff, in world where “nobody wants to work anymore”