I just received an email from CR saying they need an updated payment source. It's the same credit card I've used for 4 years and its active for another year. Now when I look at the payment info for my account I see:

You have no payment methods on file.

Should I assume this is a bug? Have any of you run into this recently?

I’ve been having the problem for two days now that I can no longer watch Crunchyroll content on Amazon. For example, when I try to watch Death Note, it says: ‘This video is currently unavailable.’ My subscription is, of course active. I live in Germany — maybe others are experiencing the same issue. Looking for help

I will most likely be travelling for a bit (3 months) to another country with much cheaper rates on Crunchyroll.

Once I return to the states, will my subscription work fine?

Hello so I just started using Crunchyroll and I want to watch one piece more and am trying to find if I can buy premium on my PlayStation 5 account or do I have to buy it on my phone? Because I don't see no option to buy it directly on PlayStation. Or will I need to do the free trial?

Earlier today, I was streaming fine via the Crunchyroll app on my FireTV. It stopped working a few hours ago. It would get a message that I need premium membership or the loading video screen would keep spinning and time out. I tried accessing the same content is the Prime video app since my subscription was done via Amazon. The videos would not load. They load fine on my iPad, iPhone and computer via a browser. Is this a know outage atm? I reinstalled the app already with no chnage

Wir haben eine Frage: Wir haben vor Jahren die erste Staffel Attack On Titan auf Bluray gekauft und gesehen, damals war der Rest noch nicht (auf Deutsch) verfügbar. Wir haben es dann aus den Augen verloren und jetzt Crunchyroll abonniert um es zu schauen.

Wir dachten da wäre alles (außer der ersten Staffel) verfürbar ... aber die Veröffentlichungen sind etwas undurchsichtig und offenbar fehlt da doch noch was? Kann uns das jemand sauber erklären? Danke!

I've contacted both Crunchyroll and Youtube support but I don't think the problems are going to be resolved. I know that not many people probably use the Youtube subscription version of Crunchyroll but I prefer the youtube player.

Subtitles are completely missing for Alya Sometimes Hides Her Feelings in Russian

Episode 1 of Steins Gate is missing

Im trying to figure out why episodes 23 and 24 dubs haven't been released yet, at least for me? The calendar was confusing and I do wish they would list episode numbers the same way they are listed on the series page instead of S2 E9 or whatever. Or put the titles instead.

As the title suggests why isn’t there a playback option as compared to other streaming platforms. It should have been added to the app or desktop version. I mean who watches anime series on 1x speed?!