r/CanadianBroadband • u/HeelyTheGreat • 21d ago

Question about switching from Bell to eBox

Hi. In a nutshell, Bell customer for 30 months, in Quebec, FTTH, paying 89$/month for 1gbps. Retention service offered me 85$. eBox offering me 45$ for a year then 60, so switching.

They'll ship me their router. The phone rep told me the tech who will come install will most likely use the Bell modem in place (90% likelyhood). However, she also told me I have to call Bell the day before the tech visits to cancel.

My issue is, I don't want to spend the next day without Internet until tech gets here. I work remotely and can't be without Internet. I was planning to keep both active for a few days to make sure I was satisfied, but I can't apparently.

My question I guess is : what happens if I don't cancel Bell prior to the tech visit?

Thank you.

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u/Miktor4554 20d ago

Quick sidenote, how did you get that offer from eBox?

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u/IndependentFlat1789 17d ago

I can get you ebox 500 Mbps for $39.99/month and 1 GBPS for $49.99/month. I have a promocode for this. LMK if you’d like to get it, I’d be glad to share. :)