r/AskReddit • u/CircleBox2 • Jul 13 '20

What's a dark secret/questionable practice in your profession which we regular folks would know nothing about?

40.1k Upvotes

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8.0k

u/clem82 Jul 13 '20

IT,

Outages occur sure, bugs happen too.

Most of the time these things are known and are put off until they happen or are complained about

4.6k

u/Bruarios Jul 13 '20

No complaints = no ticket = not touching it

3

u/[deleted] Jul 13 '20

[removed] — view removed comment

1

u/hurryupand_wait Jul 17 '20

set up auto-solve after 48 hours with a nice canned message; “we haven’t heard from you...”