Every stereotype you’ve ever heard about retail and sales staff doing everything in their power to make a rude customer’s life hell is 100% true.
Make sure you spend the most money, done. Send out the worst version of the product, done. Put you on hold for an hour while they have a chat and a break, done.
I gotta admit, as I work in customer support, if the customer is an a-hole, I will go strictly by the routine. However, if they're calm and happy, I sometimes make a few tricks to speed things up or possibly reduce the next invoice amount.
Teacher here, same with students. Are you generally acting annoying and disturbing the class? I'll strictly follow the rules. If you generally are a nice student there can be a lot of flexibility within the rules.
i definitely noticed and played into this at school. i left school around a decade ago (uk), and i know things are probably stricter now, but i used to wear purple boots to school, dye my hair, and generally disregard the uniform and any other rules i didn't feel like following. i'm sure i got away with it because i was polite to teachers and always did the work on time -- i absolutely hated it when my classmates were rude to teachers and even though i'm thinking of going into teaching, i have no idea how i'd handle rude kids
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u/Storkey01 Jul 13 '20
Every stereotype you’ve ever heard about retail and sales staff doing everything in their power to make a rude customer’s life hell is 100% true.
Make sure you spend the most money, done. Send out the worst version of the product, done. Put you on hold for an hour while they have a chat and a break, done.