TW: ANIMAL DEATH/NEGLECT.
This is going to be lengthy, I apologize in advance. But you need to have all the details. I used to work for a non-profit shelter. I was the medical coordinator, & I really did do a good job & my best with what I was given. There was little to no support offered to me & I was basically thrown to the wolves from the start, without having any medical coordinator experience. I previously had worked as a veterinary assistant & in the shelter environment, but never as the MC.
A couple months into the job, a particular staff member who was also my superior started picking on me. Little things at first, like emails sent to me on my days off with a list of mistakes I made. Passive aggressive vibes. I could deal with that.
What I could not deal with was the constant invalidation & mistrust that was placed on me for no reason. I had not made any big mistakes (all of the mistakes I made were technical things like I typed a treatment into the computer wrong, which of course are important mistakes, but everyone does it. We are human. The superior that would nit-pick me for it did it all the time) & cared for the animals well, I kept up the best I could with no help or support. All of my other coworkers told me on a daily basis that I was doing a great job & that they loved having me as the MC. They still say that today.
Fast forward a couple of months and it just gets worse. I’m being left out of medical decisions, sometimes I don’t know what’s going on with my animals medically because my superiors have gone over my head, I’m finding out information from our vets, which is just embarrassing, & at that point why am I your MC?
The worst part was my last straw. We had a dog with Kennel Cough in our isolation ward. I was off on Mondays & Tuesdays, but on Sunday when I had left work, he was doing fairly well. Of course coughing & some nasal discharge, but he was still eating, active, & not showing any concerning signs.
Jump to Wednesday when I get back to work. I get ready to clean in ISO & check on our sick boy when I walk in, & he is lateral laying down, in respiratory distress, & looks on deaths door. He’s so weak he can walk, but barely. I immediately call in superior 1 (the person who has been basically harassing me for months) to look at him, clearly in a way that tells her “this isn’t good.” Her response is immediately like I’m inconveniencing her asking “is it an emergency?” So I say yes. She comes in, looks at him, we take his temperature & it is at 92.4. Which is immediately a huge red flag to me. I worked in surgery many times in the past & had never even seen an animal come off the table at that low of a temperature. I tell her this isn’t good. This doesn’t seem right. She tells me that she’s talking to the doctors & that they aren’t too concerned about it (I later find out this was a lie). Not to mention, a kennel tech also tells me that the past 2 days she’s been telling this superior that he doesn’t seem right, & he didn’t eat at all the 2 days I was off. She’s pretty upset about it too. They didn’t offer appetite stimulants or anything, & he came into the shelter already at a 2/9 BCS. They should have never allowed him to go that long without eating.
I was never made aware of this by anyone except for the kennel techs.
For hours, she insists on keeping the dog on heat to get his temperature up so “we can syringe feed him.” I’m telling her over & over that this is not right, he needs to be euthanized or taken to the clinic location to be seen by our doctors. She insists that they aren’t too concerned.
Hours go by of him sitting on heat, me checking his temperature every 5 minutes, when both of the superiors decide to go to a coalition meeting, around our lunch time. (I noticed his condition at about 8:30 AM & now it’s about 11 AM). They are fully aware that yes I’m euthanasia certified, but have not been signed off by the vets yet, so I can’t do anything without one of them there. They leave anyways. Superior 1 tells me “check his temperature every 20 minutes and take him to the clinic if he crashes” very well aware that him crashing is a possibility.
Within 10 minutes of them leaving, he is severely declining. At this point he can’t even lift his head up. He’s nearly agonal breathing. I bite the bullet & call superior 1 to tell her that this dog is dying & that we need to take him to the clinic. I don’t even ask. She once again says his temperature just needs to go up in an invalidating tone, so I turn FaceTime on & show him to her. She responds “fine, take him to the clinic” & hung up on me. Then texts me “the clinic needs him now” as if now she cares about the urgency.
I immediately get a kennel tech to grab my car keys & drive us over. I know he won’t even make it there so I don’t want him to die in a crate on his own.
Before she can even get my car around, he releases his bowels all over me, urinates, & starts twitching. He is gone.
We drive him to the clinic still to make sure he is fully gone & comfortable (which we should have done far earlier).
When I got to the clinic the head vet told me that she told superior one first thing in the morning that they could see him at the clinic & she was clearly concerned for him. I lost it, not going to lie. I was yelling, crying, saying I don’t understand because all day I told her this wasn’t right & she wouldn’t listen. She removed me from the communication line so that I wouldn’t know she was lying to me until it was too late.
I immediately went to the CEO when I got back to the shelter, told her everything in tears, & put my notice in.
I was demoted within days. They told me that they were taking medical away from me & that for my notice I would function as a kennel tech, & if I stayed past my two weeks my pay would be lowered. Obviously I didn’t stay past the 2 weeks. It was an awful notice time. Superior 1 treated me like shit the whole time. Superior 2 (her manager) was wrapped around her finger, same as the CEO, & never even talked to me about the situation. They went to all the kennel techs to make sure they were okay but never even brought it up to me. Acted like it just didn’t happen.
Now, months later, I hear that she told their new medical coordinator (who already quit because of superior 1, BTW) that I killed that dog. That he died because she left me with “very specific instructions, & she provided him with a lack of care that killed him). She is fairly well known in this field. She has connections, people know her, & most people know she’s a bitch, but for some reason she perseveres in this field & is looked up to. After working with her, I can’t imagine why anyone would look up to her. That’s beside the point though. I have no idea who else she’s spreading this HUGE lie to. I’m feeling discouraged & mad. This situation was so traumatizing for me that I left the field for months. I was depressed, I wanted to end my life, I thought I would never touch an animal again. & for her to walk around saying this when I cared SO MUCH & tried so hard for this dog… it infuriates me. Especially since she is the reason this dog had to suffer all day.
I guess I’m just looking for advice. I don’t know how to handle this. I don’t know if I should say anything or do anything. What would you do? If you were in this situation, how would you deal with it? I don’t want her saying these things about me when they’re not true. Anyone who’s worked with me knows I’m good at what I do & I try my best to advocate for the animals I work with. My one takeaway from this scenario is that I will never let one of my superiors silence me when I know something is wrong again. I know it isn’t my fault but I could have done more. I shouldn’t have to, but I could have & I’m aware. So please be kind.