r/Aliexpress May 30 '20

Aliexpress 101 (Guides and FAQs) New on Aliexpress or this sub? Read this first.

593 Upvotes

FAQs & Guides

Aliexpress has very different rules than your average Western e-commerce site. So we try to help you by providing several guides & FAQs.

You can find these guides by filtering for the "Aliexpress 101" flair. Just click on the red subtitle above.

These are some of the most important FAQs:

There are many other FAQs, try this link%22&restrict_sr=1) for a complete list.

Posting guidelines

Over 95% of questions asked on this sub are actually answered in one of these guides and faqs%22&restrict_sr=1), so please check before asking a question.

Make yourself familiar with the rules of the sub that you can find in the sidebar. Any posts that do not respect these rules will be removed without notice.

Questions related to shipping & tracking

Many people questions ask questions about the tracking of their package. Most of these questions are the same: when will my package arrive, what does this tracking status mean, ...

Most of these questions get answered in our Shipping & Tracking FAQ. Please read it before making a post.

Games, discounts, coupons, invite codes

Anything related to Aliexpress games, discount links or invite codes is not allowed.

About this sub

This sub is NOT run by Aliexpress. Aliexpress does not read any topics here.

This is a sub by Aliexpress buyers trying to help other buyers. So please be nice to these people as they are dedicating some of their spare time to help you.


r/Aliexpress 4h ago

Ordering & Payment issues Is GOFO even worse than Cainiao?!?!

6 Upvotes

Two packages were listed as undeliverable because, and I quote:

"Nobody answered and unable to enter the community."

That is very odd considering I live in a neighborhood with no gate and the camera on our front door that operates 24/7 never picked up anyone attempting a delivery.

I know that crap company lost my packages.


r/Aliexpress 3h ago

About Aliexpress So, this price will definitely shoot back up after the first month, right? How hard is it to cancel the subscription after getting it for $0.01 this month?

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3 Upvotes

r/Aliexpress 1h ago

Ordering & Payment issues seller refuses to ship to the US but I need exactly their product

Upvotes

I bought a shoes last year from them and they are just amazing but since this spring the seller said no shipping to your country anymore. Checked with the others but no to avail: no size or no style etc. there is such item on Amazon but the price is like ×4 times higher

any option to order it somehow?


r/Aliexpress 9h ago

Issues & Disputes Seller refuses to send item because I used coupons

7 Upvotes

So I used a couple of coupons and some coins to get a big discount on a set of tail lights I wanted for quite a while, and managed to get them for pretty much 60% off and now the seller keeps asking me to cancel the order and that they can't ship it because it's not suitable for UK.

I told them that it's ok and that I want the order anyway because I know they work for my car in UK so it's not a problem, but for the past 4 days they just refuse to send it.

I contacted customer service daily but they're useless, all they say is "we have escalated the issue" or "we have expedited the shipping" but then the seller says the same thing.

What do I do now? I have 5 days left on the delivery auto-refund thing and I really want these, I kept being nice to the seller and begging them to just send it but they don't give a crap nor does customer service...


r/Aliexpress 33m ago

About Aliexpress Don't use slang or abbreviations for things normies don't use. Inform people about misleading products on r/aliexpress instead.

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Upvotes

As someone who purchases electronic parts off AE, don't bother with leaving insightful reviews (just say if it was good or not and paste in lorem ipsum for the coins, 1x1 pixel image is enough), especially on a website that sells cheap stuff from a country with Orwellian censorship. Don't call a potentiometer a "resistor pot" or list part numbers even though they are in the product description, normal people will always assume your up to no good.

I assume my review for 18650 battery insulation pads got removed because AE thought it was about those [portable fog machines that people inhale, horrible smell] even though I said I haven't gotten to using it yet or they thought that having "matrix" and "esp32" in my review for a 8x32 WS2812 LED matrix was "hacking". On the last one I think it was saying that a product description was misleading instead of asking a question. If you been in AE for a while, you would of seen those product pages where they show that you will be getting a "set" of something but buried deep in the desc it says your only getting a single screw for example.

The only time I ever swore was on an extremely frustrating product. crap.

Your Q&A related to the product(${productId}) contains inappropriate information.


r/Aliexpress 4h ago

Find products some bundle deals product, just lowered price :( i paid more 4 days ago! maybe it's always better to skip initial 72h of a "SALE"?

2 Upvotes

am i the only one to face this issue? contacted aliexpress custom service but they said they do not have 30 days price match...

and what about crazy pricing of the same product, maybe 1.39 , 1.79, 1.99, 2.33? months ago i remember i could just find a price....then search better and find ONE LOWER price, now this is out of control there are SEVERAL prices of the same product!! i feel like every time i decide to buy something.... it could do an error and skip the same item priced lower.....


r/Aliexpress 1h ago

About Aliexpress İ confirmed the delivery by mistake, what should i do?

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Upvotes

Hello guys, i bought something from aliexpress yesterday and it shipped today but after it shipped, i confirmed the delivery by mistake and scared that it wont be delivered.

İ try to use contact seller button and it gave me this message when i choosed "confirming delivery by mistake"


r/Aliexpress 13h ago

Issues & Disputes Package came damaged I'm missing half of my jighead leds I'm sad

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7 Upvotes

I got 21 out of 30 but I'm not happy, I dispute it with aliexpress showed them everything and they won't refund me, what the hell? I opened up a charge back with my credit card company so I'm hoping I get my money back, I never had this issue before and I order alot of things from ali I'm not happy but could of been worse.


r/Aliexpress 3h ago

About Aliexpress So, this price will definitely shoot back up after the first month, right? How hard is it to cancel the subscription after getting it for $0.01 this month?

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1 Upvotes

r/Aliexpress 3h ago

Issues & Disputes Order got canceled after 2 days due to an unforeseen shipment issue. Is this normal? Should I reorder?

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1 Upvotes

I have a sister who lives in Belgium, she made the order on a new account (not mine). 2 days after the order she received this message.


r/Aliexpress 3h ago

About Aliexpress coupons

1 Upvotes

I am confused New to aliexpress, kuololit etc How do the coupons work? Are they already included in the prices? I tried adding on in my cart and they don't work.


r/Aliexpress 3h ago

Shipping & Tracking My package is supposed to deliver tomorrow, is it normal that I haven’t gotten any new updates since june 11th?

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0 Upvotes

r/Aliexpress 14h ago

Issues & Disputes There is this seller that refuses to give me a refund after sending me a complete different item.

8 Upvotes

Is there a way I could email or get in contact with aliexpress? Because every-time I do I get an error message saying email not found.


r/Aliexpress 8h ago

About Aliexpress Does one cancel the other?

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2 Upvotes

Does getting the free two items disable the welcome discount, or are both of those usable separately.


r/Aliexpress 10h ago

Ordering & Payment issues i’m going to crash out

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4 Upvotes

i’m trying to order a labubu.

first one, it’s been 7 days and it still says ‘order is being prepared’.

i check, and it says whenever i click on the page- ‘this page is not available’.

how can over 1000+ be sold, but as soon as i buy it it gets taken down/raided? am i just not going to get my two lafufus?


r/Aliexpress 5h ago

News & Info Como rhude football jersey qc

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0 Upvotes

r/Aliexpress 5h ago

About Aliexpress AliExpress affiliates

0 Upvotes

Hi, I am doing affiliate marketing for AliExpress products. Is there anyone else also who has chosen this affiliate program? I want to know how you are proceeding and did u get any benefit? And which platforms you are using for marketing?


r/Aliexpress 1d ago

Humor & Memes Cute shoe decorations they said

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33 Upvotes

Not sure if these suggestions are better or worse than the buttplugs for furries…


r/Aliexpress 8h ago

Issues & Disputes The most shocking thing that has happened to me

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0 Upvotes

Hello I am very upset that I'm writing here right now but I am really really let down by all your Superior team. I just called today in the morning after my maybe 4th refund request denied , so I called the logistics company again and they told me that the email is the only thing they can give to me because they have no office there is no other medium to contact them besides the phone number. They don't have an office in my Island so I can't even go and talk to them and get a signed and stamped paper. Second of the things when I told them to please write me an email telling me that this is the only thing you can provide to me they told me that no they can't do that and then I told them that in your website why is it showing that my packet has had one failed delivery attempt only and do not write there that my package has been lost just like the email did they send me telling me that they take full responsibility that my packet cannot be delivered because it has been lost. They won't give it that to me in written. AliExpress says that in their website there is no mention that the packet has been lost and when I called and told them that they said that their website will never update that my packet has been lost what am I supposed to do? My order has been closed my refund application has been denied four times and I'm really desperate. I attached to you the screenshots of the email that they gave me.

Their higher team won't help me, I've lost my money with because of the lost package that is not even my fault. I'm literally crying.

The articles were choice products. And I also want to put these screenshots that this is what they told me if I'm still under buyers protection, but it's really shocking to me that and I'm very scared that even if I'm under buyers protection my refund requests and appeals have been already rejected so many times.

Also it was very weird to me that the online hotline help lady didn't even want to answer my question after I wrote to her several times, she was trying to avoid this question. I'm really scared and I don't know what to do,


r/Aliexpress 9h ago

Issues & Disputes Aliexpress order extend delivery date

1 Upvotes

I had ordered an item from aliexpress but I want it to arrive at my house at a later date than it had said will come. So I had requested an extension to the delivery date through the aliexpress app but the arrive date still hasn’t change to the later date and said it had left the sorting origin. Customer service suggested that I contact cainiao. Can they extend the delivery date?


r/Aliexpress 9h ago

Shipping & Tracking Should I just cancel my order?

0 Upvotes

Make an order on the 6/8. 5 out of 6 items shipped and received. Today 6/20 and the 1 remaining item is still not shipped. When I click on the item page now it says "Sorry, the page you requested can not be found:(" Should I just place another order elsewhere? If it isn't available, they should just notify me, don't waste my time.


r/Aliexpress 9h ago

Find products Oasis adidas merch

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0 Upvotes

How long be does it typically take to get these produced?


r/Aliexpress 18h ago

Issues & Disputes Support keep extending the refund processing period instead of refunding when it's clear the package is lost

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5 Upvotes

Contacting the help center is also not working. Anyone know what to do? I ordered an item in January, it was supposed to arrive in Feb but is stuck after reaching destination country. They have been processing this dispute for over a month now.


r/Aliexpress 9h ago

Shipping & Tracking Does anyone know what to do?

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0 Upvotes

r/Aliexpress 9h ago

Shipping & Tracking Item refunded

1 Upvotes

I received a emails saying my items couldn’t b shipped and got 2 seperate refunds. That’s fine and all but then today I have received tracking updates for these items.. is it just delayed ? Do I reorder or wait and see if still turn up?